Question / Help Black Screen with Asus ROG please help

Blackbird71

New Member
for the past 4 hours i have been trying every thing
every game capture when i minimize it will stuck and league of legends launcher will be completely black

i have the latest software OBS and Nvidia drivers

I have Asus ROG G751J

Please help me!!
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Hey there, being that it's a laptop it might have capture issues -- have you read this thread? https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

That thread deals with laptop capturing issues. It just requires a little bit of configuration, it's something that laptop users have to do unfortunately due to the way the laptops work (two graphics adapters -- one for power saving, one for performance).

If you still have problems let me know.
 

ASdero

New Member
Hey there, being that it's a laptop it might have capture issues -- have you read this thread? https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

That thread deals with laptop capturing issues. It just requires a little bit of configuration, it's something that laptop users have to do unfortunately due to the way the laptops work (two graphics adapters -- one for power saving, one for performance).

If you still have problems let me know.
Me hapend the same, i update obs to the new version 19.0.2 and it "crashes" all my captured games, borderlands black screen, pay day 2 black screen, prey black screen, and etc. its just hapend with "game capture" if i capture screen it works but its not a real fix because with my laptop it mean the icons positioned right-down on the screen are captured and i dont want it. i got all the options correctly on the nvidia 3d config, so.... its the new patch of obs ? (sorry for my english) i need a solution...
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Game capturing hasn't changed or anything except for one thing: there was a fix for the Windows 10 creator's update where it wouldn't capture with the high-performance capture method (and now it does). For people who aren't running the windows 10 creator's update, things will be completely unchanged.

Now, if you're on a laptop and are on windows 10 with the creator's update, it was probably using the slower capture method originally, which will capture despite what graphics card is running on, so you might get a black screen now and will have to refer to that thread on how to fix it due to how the faster capture method works -- though if you want it to capture the way it was capturing you can optionally turn on the "use multi-adapter compatibility mode" checkbox in its properties, which will activate the other capture method it was using.

The reason why the "fast" capture method can cause you to capture black screen on laptops is explained in that thread, as well as how to fix it. OBS and the game you're capturing must be running on the same GPU, that way it can capture it without having to move the captured frames off of the GPU. It makes the capture method much faster, but because laptops have two GPUs (one for power saving and one for high performance which uses more power), you have to make sure to configure your nvidia settings to make sure that programs are always running on the nvidia. Otherwise, the capture technique won't work correctly.

And unfortunately I'm currently unable to detect the nvidia settings, otherwise it'd automatically handle that situation. But it'd be for the best to ensure it uses the fast capture method anyway (and I'm sure you guys feel the same as well).

So basically, it's just due to how laptops are constructed. You just have to configure your nvidia settings on laptops for game capture.

(If you're having some other issue feel free to let me know, though it's probably best not to side-track this particular thread because I'm pretty sure that this is the problem the original poster is having)
 

ASdero

New Member
Game capturing hasn't changed or anything except for one thing: there was a fix for the Windows 10 creator's update where it wouldn't capture with the high-performance capture method (and now it does). For people who aren't running the windows 10 creator's update, things will be completely unchanged.

Now, if you're on a laptop and are on windows 10 with the creator's update, it was probably using the slower capture method originally, which will capture despite what graphics card is running on, so you might get a black screen now and will have to refer to that thread on how to fix it due to how the faster capture method works -- though if you want it to capture the way it was capturing you can optionally turn on the "use multi-adapter compatibility mode" checkbox in its properties, which will activate the other capture method it was using.

The reason why the "fast" capture method can cause you to capture black screen on laptops is explained in that thread, as well as how to fix it. OBS and the game you're capturing must be running on the same GPU, that way it can capture it without having to move the captured frames off of the GPU. It makes the capture method much faster, but because laptops have two GPUs (one for power saving and one for high performance which uses more power), you have to make sure to configure your nvidia settings to make sure that programs are always running on the nvidia. Otherwise, the capture technique won't work correctly.

And unfortunately I'm currently unable to detect the nvidia settings, otherwise it'd automatically handle that situation. But it'd be for the best to ensure it uses the fast capture method anyway (and I'm sure you guys feel the same as well).

So basically, it's just due to how laptops are constructed. You just have to configure your nvidia settings on laptops for game capture.

(If you're having some other issue feel free to let me know, though it's probably best not to side-track this particular thread because I'm pretty sure that this is the problem the original poster is having)
How can i change slow capture method to fast ? (from obs?) i want to try it, hope it can be fixed
 
Top