Question / Help Black Screen w/ no known solutions, I think I need a genius to help me, I'm desperate

C

Christine Wilson

New Member
I've been trying for the last 2 days to figure out why I have this black screen of death in OBS. At this point I do not know if OBS is the problem, or if it is my hardware. I'm not a computer expert or anything, so I'm just going to provide as many details as I possibly can.

Computer Specs-
Processor: Intel Core i7-4790 CPU @ 3.60GHz
RAM: 16.0 GB
System type: 64-bit Operating System, x64-based processor
Graphics card: NVIDIA GeForce GTX 750 Ti
Operating system: Windows 8.1, 64-bit

Capture Card: Magewell XI100DUSB-HDMI
HDMI Splitter: Rocketfish RF-G1182 (1 in, 2 out)

I assume I plug the PS4 into the in, then the TV and capture card into the 2 outs, then the capture card to the USB 3.0 although I have tried every combination of plugging.

I have tried all combinations with both the 32 bit and 64 bit versions of OBS, although I'm not sure that matters. I believe the 32 bit should work just fine.

I have gotten the game video to blink briefly while unplugging the HDMI from the TV, but only for a split second, then it returns to black.

I have optimized OBS settings for my internet connection and computer as per OBS suggestions and about 10 youtube videos so I'm pretty sure it's not an OBS setting, but again, I have no idea.

Interestingly the log analysis tells me there are Multiple Video Cards Detected, however, I only have 1 video card???

I have included the last 10 log files. Hopefully I have done so properly. There are more, if needed.

Does ANYBODY have ANY idea what the problem is?? I have tried everything and am at my wits end.

Thanks in advance,
Christine
 

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Thank you, sorry for the late reply, but that was my problem! I feel like an idiot after spending so much to find the solution was so easy, yet google failed me! Thank you, thank you, thank you!
 
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