Question / Help Black screen, read the pinned message, not helpful

[aixelsyD]

I just updated OBS and now my game captures and display captures are going black. I've removed and re-added them. I've ensured my laptop is 64 bit. I've ensured Nvidia Geforce was not competing with it. I've restarted both OBS and my laptop. my last option is to uninstall the program and reinstall it. I don't want to do this because I'd have to completely set up my scenes all over again. I won't do this every time there's an update. Does anybody have a solution for this?

 

[Harold]

Provide your OBS log.

 

[aixelsyD]

20:57:32.795: CPU Name: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
20:57:32.795: CPU Speed: 2808MHz
20:57:32.795: Physical Cores: 4, Logical Cores: 8
20:57:32.795: Physical Memory: 8043MB Total, 3775MB Free
20:57:32.795: Windows Version: 10.0 Build 17134 (revision: 829; 64-bit)
20:57:32.795: Running as administrator: false
20:57:32.795: Aero is Enabled (Aero is always on for windows 8 and above)
20:57:32.795: Windows 10 Gaming Features:
20:57:32.795: Game DVR: On
20:57:32.797: Sec. Software Status:
20:57:32.798: Windows Defender Antivirus: enabled (AV)
20:57:32.798: Windows Firewall: enabled (FW)
20:57:32.798: Windows Defender Antivirus: enabled (ASW)
20:57:32.799: Current Date/Time: 2019-06-29, 20:57:32
20:57:32.799: Browser Hardware Acceleration: true
20:57:32.799: Portable mode: false
20:57:33.241: OBS 23.2.1 (64-bit, windows)
20:57:33.241: ---------------------------------
20:57:33.259: ---------------------------------
20:57:33.259: audio settings reset:
20:57:33.259: samples per sec: 44100
20:57:33.259: speakers: 2
20:57:33.260: ---------------------------------
20:57:33.260: Initializing D3D11...
20:57:33.260: Available Video Adapters:
20:57:33.261: Adapter 0: NVIDIA GeForce GTX 1050
20:57:33.262: Dedicated VRAM: 4214226944
20:57:33.262: Shared VRAM: 4217227264
20:57:33.262: output 0: pos={0, 0}, size={1920, 1080}, attached=true
20:57:33.262: Adapter 1: Intel(R) HD Graphics 630
20:57:33.262: Dedicated VRAM: 134217728
20:57:33.262: Shared VRAM: 4217227264
20:57:33.262: output 0: pos={0, 1080}, size={1920, 1080}, attached=true
20:57:33.264: Loading up D3D11 on adapter NVIDIA GeForce GTX 1050 (0)
20:57:33.322: D3D11 loaded successfully, feature level used: 45056
20:57:34.356: ---------------------------------
20:57:34.356: video settings reset:
20:57:34.356: base resolution: 1920x1080
20:57:34.356: output resolution: 1920x1080
20:57:34.356: downscale filter: Bicubic
20:57:34.356: fps: 60/1
20:57:34.356: format: NV12
20:57:34.356: YUV mode: 601/Partial
20:57:34.356: NV12 texture support enabled
20:57:34.359: Audio monitoring device:
20:57:34.359: name: Default
20:57:34.359: id: default
20:57:34.359: ---------------------------------
20:57:34.361: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
20:57:34.362: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
20:57:34.550: [AMF] AMF Test failed due to one or more errors.
20:57:34.550: Failed to initialize module 'enc-amf.dll'
20:57:34.565: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
20:57:34.584: [obs-browser]: Version 2.4.0
20:57:34.587: NVENC supported
20:57:34.603: Couldn't find VLC installation, VLC video source disabled
20:57:34.606: No blackmagic support
20:57:34.609: ---------------------------------
20:57:34.609: Loaded Modules:
20:57:34.609: win-wasapi.dll
20:57:34.609: win-mf.dll
20:57:34.609: win-dshow.dll
20:57:34.609: win-decklink.dll
20:57:34.609: win-capture.dll
20:57:34.609: vlc-video.dll
20:57:34.609: text-freetype2.dll
20:57:34.609: rtmp-services.dll
20:57:34.609: obs-x264.dll
20:57:34.609: obs-vst.dll
20:57:34.609: obs-transitions.dll
20:57:34.609: obs-text.dll
20:57:34.609: obs-qsv11.dll
20:57:34.609: obs-outputs.dll
20:57:34.609: obs-filters.dll
20:57:34.609: obs-ffmpeg.dll
20:57:34.609: obs-browser.dll
20:57:34.609: image-source.dll
20:57:34.609: frontend-tools.dll
20:57:34.609: enc-amf.dll
20:57:34.609: decklink-ouput-ui.dll
20:57:34.609: coreaudio-encoder.dll
20:57:34.609: ---------------------------------
20:57:34.609: ==== Startup complete ===============================================
20:57:34.613: All scene data cleared
20:57:34.613: ------------------------------------------------
20:57:34.642: WASAPI: Device 'Speaker/Headphone (Realtek High Definition Audio)' initialized
20:57:34.665: WASAPI: Device 'Big boy (USB PnP Sound Device)' initialized
20:57:34.665: [Media Source 'Hootsforce S 2']: settings:
20:57:34.665: input: C:/Users/berse/Music/Gloryhammer - Hootsforce (Symphonic Version).mp3
20:57:34.665: input_format: (null)
20:57:34.665: speed: 100
20:57:34.665: is_looping: yes
20:57:34.665: is_hw_decoding: yes
20:57:34.665: is_clear_on_media_end: yes
20:57:34.665: restart_on_activate: yes
20:57:34.665: close_when_inactive: no
20:57:34.666: [Media Source 'Hottsforce S 1']: settings:
20:57:34.666: input: C:/Users/berse/Music/Gloryhammer - Hootsforce (Symphonic Version).mp3
20:57:34.666: input_format: (null)
20:57:34.666: speed: 100
20:57:34.666: is_looping: yes
20:57:34.666: is_hw_decoding: yes
20:57:34.666: is_clear_on_media_end: yes
20:57:34.666: restart_on_activate: yes
20:57:34.666: close_when_inactive: no
20:57:34.666: [Media Source 'Hootsforce!']: settings:
20:57:34.666: input: C:/Users/berse/Music/08 - Hootsforce.mp3
20:57:34.666: input_format: (null)
20:57:34.666: speed: 100
20:57:34.666: is_looping: no
20:57:34.666: is_hw_decoding: yes
20:57:34.666: is_clear_on_media_end: yes
20:57:34.666: restart_on_activate: yes
20:57:34.666: close_when_inactive: no
20:57:34.666: [Media Source 'Mottomo-Heart 3']: settings:
20:57:34.666: input: C:/Users/berse/Music/Mottomo- Heart (Prod Gregatron).mp3
20:57:34.666: input_format: (null)
20:57:34.666: speed: 100
20:57:34.666: is_looping: yes
20:57:34.666: is_hw_decoding: yes
20:57:34.666: is_clear_on_media_end: yes
20:57:34.666: restart_on_activate: yes
20:57:34.666: close_when_inactive: no
20:57:34.666: [Media Source 'Mottomo-Heart 2']: settings:
20:57:34.666: input: C:/Users/berse/Music/Mottomo- Heart (Prod Gregatron).mp3
20:57:34.666: input_format: (null)
20:57:34.666: speed: 100
20:57:34.666: is_looping: yes
20:57:34.666: is_hw_decoding: yes
20:57:34.666: is_clear_on_media_end: yes
20:57:34.666: restart_on_activate: yes
20:57:34.666: close_when_inactive: no
20:57:34.667: [Media Source 'Mottomo-Heart 1']: settings:
20:57:34.667: input: C:/Users/berse/Music/Mottomo- Heart (Prod Gregatron).mp3
20:57:34.667: input_format: (null)
20:57:34.667: speed: 100
20:57:34.667: is_looping: yes
20:57:34.667: is_hw_decoding: yes
20:57:34.667: is_clear_on_media_end: yes
20:57:34.667: restart_on_activate: yes
20:57:34.667: close_when_inactive: no
20:57:34.725: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds (source: Mic/Aux)
20:57:34.725:
20:57:35.724: Switched to scene 'In Game No Camera'
20:57:35.729: warning: deprecated pixel format used, make sure you did set range correctly
20:57:35.750: warning: deprecated pixel format used, make sure you did set range correctly
20:57:35.751: warning: Warning: data is not aligned! This can lead to a speed loss
20:57:35.776: warning: deprecated pixel format used, make sure you did set range correctly
20:57:35.778: ------------------------------------------------
20:57:35.778: Loaded scenes:
20:57:35.778: - scene 'Starting Soon':
20:57:35.778: - source: 'Mottomo-Heart 1' (ffmpeg_source)
20:57:35.778: - source: 'Hootsforce S 2' (ffmpeg_source)
20:57:35.778: - source: 'Starting Soon SE' (browser_source)
20:57:35.778: - scene 'In Game No Camera':
20:57:35.778: - source: 'Don't look!' (image_source)
20:57:35.778: - source: 'Game Capture 2' (game_capture)
20:57:35.778: - source: 'In Game SE' (browser_source)
20:57:35.778: - source: 'Display Capture 3' (monitor_capture)
20:57:35.778: - scene 'In Game Face Cam':
20:57:35.778: - source: 'In Game SE cam' (browser_source)
20:57:35.778: - scene 'BRB':
20:57:35.778: - source: 'Mottomo-Heart 2' (ffmpeg_source)
20:57:35.778: - source: 'Hottsforce S 1' (ffmpeg_source)
20:57:35.778: - source: 'BRB SE' (browser_source)
20:57:35.778: - scene 'Ending':
20:57:35.778: - source: 'Mottomo-Heart 3' (ffmpeg_source)
20:57:35.778: - source: 'Hootsforce!' (ffmpeg_source)
20:57:35.778: - source: 'Ending SE' (browser_source)
20:57:35.778: - scene 'Talking':
20:57:35.778: - source: 'Laptop webcam' (dshow_input)
20:57:35.778: - source: 'Game Capture' (game_capture)
20:57:35.778: - source: 'Talking SE' (browser_source)
20:57:35.778: - scene 'D&D Start':
20:57:35.778: - source: 'Hottsforce S 1' (ffmpeg_source)
20:57:35.778: - source: 'D&D S' (browser_source)
20:57:35.778: - scene 'D&D Game':
20:57:35.778: - source: 'Tavern' (image_source)
20:57:35.778: - source: 'Village' (image_source)
20:57:35.778: - source: 'Display Capture' (monitor_capture)
20:57:35.778: - source: 'D&D G' (browser_source)
20:57:35.778: - source: 'Display Capture 2' (monitor_capture)
20:57:35.778: - scene 'D&D Battle Map':
20:57:35.778: - source: 'Display Capture' (monitor_capture)
20:57:35.778: - source: 'Battle Map' (browser_source)
20:57:35.778: - scene 'D&D BRB':
20:57:35.778: - source: 'Hottsforce S 1' (ffmpeg_source)
20:57:35.778: - source: 'D&D B' (browser_source)
20:57:35.778: - scene 'D&D End':
20:57:35.778: - source: 'Hootsforce!' (ffmpeg_source)
20:57:35.778: - source: 'D&D E' (browser_source)
20:57:35.778: ------------------------------------------------
20:58:52.499: Starting recording due to hotkey
20:58:52.704: [jim-nvenc: 'simple_h264_stream'] settings:
20:58:52.704: rate_control: CBR
20:58:52.704: bitrate: 6000
20:58:52.704: cqp: 20
20:58:52.704: keyint: 120
20:58:52.704: preset: mq
20:58:52.704: profile: high
20:58:52.704: width: 1920
20:58:52.704: height: 1080
20:58:52.704: 2-pass: true
20:58:52.704: b-frames: 2
20:58:52.704: lookahead: false
20:58:52.704: psycho_aq: true
20:58:52.704:
20:58:52.733: ---------------------------------
20:58:52.734: [FFmpeg aac encoder: 'simple_aac'] bitrate: 160, channels: 2, channel_layout: 3
20:58:52.734:
20:58:52.908: ==== Recording Start ===============================================
20:58:52.908: [ffmpeg muxer: 'simple_file_output'] Writing file 'C:/Users/berse/Videos/2019-06-29 20-58-52.flv'...

 

[Harold]

Display capture is disabled by your laptop currently.

As the laptop troubleshooting guide states, in order to use display capture, you need to run OBS on the integrated graphics, not the high performance.

 

[aixelsyD]

How can you tell? I'd like to learn how to read these logs for future problems.

Also where do I change OBS to Integrated graphics? I'm feeling pretty dumb here.

 

[Harold]

20:57:33.264: Loading up D3D11 on adapter NVIDIA GeForce GTX 1050 (0)

https://obsproject.com/wiki/Laptop-Troubleshooting for how to fix it.

 

[aixelsyD]

Thanks man but it's still not working. I've restarted my stuff too. idk what else to do.

 

[aixelsyD]

I'm going to try rebooting my laptop. (idk maybe i'll get lucky)

 

[aixelsyD]

No luck

 

[Harold]

Remove and re-add the display capture source.
Then post a new current log from the help menu if that doesn't help.

 

[aixelsyD]

Man! Thank you so much! It fixed it. You're the best. :)