Question / Help Black screen after the update

handakes · Feb 23, 2014

i just updated from .58 to .62b and suddenly i have lost the video..weirdly, not all games have this problem..as it appears AC: black flag is fine but Strider or Contrast are giving me this problem..
i noticed that there is an error message with those games saying "Warning, too slow to render..skipping" or something.. then it's followed by "Cannot find window" wich is weird because i know that ACBF is way more demanding than those games..

here's a log file from AC"BF capture session :

Code:

16:05:19: Open Broadcaster Software v0.612b - 64bit (　^ω^)
16:05:19: -------------------------------
16:05:19: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
16:05:19: CPU Speed: 3502MHz
16:05:19: Physical Memory:  8159MB Total, 5783MB Free
16:05:19: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
16:05:19: monitor 1: pos={0, 0}, size={1920, 1080}
16:05:19: monitor 2: pos={-1600, 180}, size={1600, 900}
16:05:19: Windows Version: 6.1 Build 7601 S
16:05:19: Aero is Disabled
16:05:19: -------------------------------
16:05:19: OBS Modules:
16:05:19: Base Address     Module
16:05:19: 000000003FB30000 OBS.exe
16:05:19: 00000000ED0C0000 OBSApi.dll
16:05:19: 00000000F7340000 DShowPlugin.dll
16:05:19: 00000000F8B40000 GraphicsCapture.dll
16:05:19: 00000000FA250000 NoiseGate.dll
16:05:19: 00000000FA320000 PSVPlugin.dll
16:05:19: ------------------------------------------
16:05:19: Adapter 1
16:05:19:   Video Adapter: NVIDIA GeForce GTX 670
16:05:19:   Video Adapter Dedicated Video Memory: 2087387136
16:05:19:   Video Adapter Shared System Memory: 2147807232
16:05:19:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
16:05:19:   Video Adapter Output 2: pos={-1600, 180}, size={1600, 900}, attached=true
16:05:19: =====Stream Start: 2014-02-23, 16:05:19===============================================
16:05:19:   Multithreaded optimizations: On
16:05:19:   Base resolution: 1920x1080
16:05:19:   Output resolution: 1280x720
16:05:19: ------------------------------------------
16:05:19: Loading up D3D10 on NVIDIA GeForce GTX 670 (Adapter 1)...
16:05:19: ------------------------------------------
16:05:19: Audio Format: 48000hz
16:05:19: Playback device Default
16:05:19: ------------------------------------------
16:05:19: Using desktop audio input: Speakers (Realtek High Definition Audio)
16:05:19: ------------------------------------------
16:05:19: Using auxilary audio input: Microphone (Realtek High Definition Audio)
16:05:19: ------------------------------------------
16:05:19: Audio Encoding: AAC
16:05:19:     bitrate: 128
16:05:19: Using graphics capture
16:05:20: Scene buffering time set to 700
16:05:20: ------------------------------------------
16:05:20: Video Encoding: x264
16:05:20:     fps: 30
16:05:20:     width: 1280, height: 720
16:05:20:     preset: veryfast
16:05:20:     profile: high
16:05:20:     keyint: 250
16:05:20:     CBR: yes
16:05:20:     CFR: yes
16:05:20:     max bitrate: 22000
16:05:20:     buffer size: 18000
16:05:20: ------------------------------------------
16:05:21: SharedTexCapture hooked
16:05:38: Capture window 0x002606F0 invalid or changing, terminating capture
16:06:13: SharedTexCapture hooked
16:06:19: Capture window 0x000F0230 invalid or changing, terminating capture
16:06:26: Total frames encoded: 1957, total frames duplicated: 47 (2.40%)
16:06:26: Total frames rendered: 1937, number of late frames: 10 (0.52%) (it's okay for some frames to be late)
16:06:26: 
16:06:26: Profiler time results:
16:06:26: 
16:06:26: ==============================================================
16:06:26: video thread frame - [100%] [avg time: 1.17 ms] [children: 10.1%] [unaccounted: 89.9%]
16:06:26: | scene->Preprocess - [0.0855%] [avg time: 0.001 ms]
16:06:26: | GPU download and conversion - [10%] [avg time: 0.117 ms] [children: 5.9%] [unaccounted: 4.1%]
16:06:26: | | flush - [3.59%] [avg time: 0.042 ms]
16:06:26: | | CopyResource - [1.97%] [avg time: 0.023 ms]
16:06:26: | | conversion to 4:2:0 - [0.342%] [avg time: 0.004 ms]
16:06:26: Convert444Threads - [100%] [avg time: 0.34 ms] [children: 98.8%] [unaccounted: 1.18%]
16:06:26: | Convert444toNV12 - [98.8%] [avg time: 0.336 ms]
16:06:26: encoder thread frame - [100%] [avg time: 1.176 ms] [children: 4.17%] [unaccounted: 95.8%]
16:06:26: | sending stuff out - [4.17%] [avg time: 0.049 ms]
16:06:26: ==============================================================
16:06:26: 
16:06:26: 
16:06:26: Profiler CPU results:
16:06:26: 
16:06:26: ==============================================================
16:06:26: video thread frame - [cpu time: avg 0.096 ms, total 187.201 ms] [avg calls per frame: 1]
16:06:26: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:06:26: | GPU download and conversion - [cpu time: avg 0.024 ms, total 46.801 ms] [avg calls per frame: 1]
16:06:26: | | flush - [cpu time: avg 0.008 ms, total 15.6 ms] [avg calls per frame: 1]
16:06:26: | | CopyResource - [cpu time: avg 0.016 ms, total 31.201 ms] [avg calls per frame: 1]
16:06:26: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:06:26: Convert444Threads - [cpu time: avg 0.212 ms, total 811.204 ms] [avg calls per frame: 2]
16:06:26: | Convert444toNV12 - [cpu time: avg 0.212 ms, total 811.204 ms] [avg calls per frame: 2]
16:06:26: encoder thread frame - [cpu time: avg 0.354 ms, total 686.404 ms] [avg calls per frame: 1]
16:06:26: | sending stuff out - [cpu time: avg 0.04 ms, total 78.001 ms] [avg calls per frame: 1]
16:06:26: ==============================================================
16:06:26: 
16:06:26: =====Stream End: 2014-02-23, 16:06:26=================================================


Last game capture log:
2014-02-23, 16:06:12: we're booting up: 
16:06:12: CaptureThread: attached to process AC4BFSP.exe
16:06:13: D3D9 Present
16:06:13: DXGI Present
16:06:13: DXGI: Found D3D 11
16:06:13: setting up d3d11 data
16:06:13: ---------------------- Cleared D3D11 Capture ----------------------
16:06:13: found dxgi format (dx11) of: 28, size: {1920, 1080}, multisampled: false
16:06:13: DoD3D11Hook: success
16:06:13: NV Capture available
16:06:13: FBO available
16:06:13: GL Present
16:06:13: (half life scientist) everything..  seems to be in order
16:06:13: successfully capturing d3d11 frames via GPU

and here is a session of Strider, with the black screen issue

Code:

16:07:04: Open Broadcaster Software v0.612b - 64bit (　^ω^)
16:07:04: -------------------------------
16:07:04: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
16:07:04: CPU Speed: 3502MHz
16:07:04: Physical Memory:  8159MB Total, 6050MB Free
16:07:04: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
16:07:04: monitor 1: pos={0, 0}, size={1920, 1080}
16:07:04: monitor 2: pos={-1600, 180}, size={1600, 900}
16:07:04: Windows Version: 6.1 Build 7601 S
16:07:04: Aero is Disabled
16:07:04: -------------------------------
16:07:04: OBS Modules:
16:07:04: Base Address     Module
16:07:04: 000000003F0B0000 OBS.exe
16:07:04: 00000000ED0C0000 OBSApi.dll
16:07:04: 00000000F8B40000 DShowPlugin.dll
16:07:04: 00000000FA330000 GraphicsCapture.dll
16:07:04: 00000000FA250000 NoiseGate.dll
16:07:04: 00000000F8AC0000 PSVPlugin.dll
16:07:04: ------------------------------------------
16:07:04: Adapter 1
16:07:04:   Video Adapter: NVIDIA GeForce GTX 670
16:07:04:   Video Adapter Dedicated Video Memory: 2087387136
16:07:04:   Video Adapter Shared System Memory: 2147807232
16:07:04:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
16:07:04:   Video Adapter Output 2: pos={-1600, 180}, size={1600, 900}, attached=true
16:07:04: =====Stream Start: 2014-02-23, 16:07:04===============================================
16:07:04:   Multithreaded optimizations: On
16:07:04:   Base resolution: 1920x1080
16:07:04:   Output resolution: 1280x720
16:07:04: ------------------------------------------
16:07:04: Loading up D3D10 on NVIDIA GeForce GTX 670 (Adapter 1)...
16:07:04: ------------------------------------------
16:07:04: Audio Format: 48000hz
16:07:04: Playback device Default
16:07:04: ------------------------------------------
16:07:04: Using desktop audio input: Speakers (Realtek High Definition Audio)
16:07:04: ------------------------------------------
16:07:04: Using auxilary audio input: Microphone (Realtek High Definition Audio)
16:07:04: ------------------------------------------
16:07:04: Audio Encoding: AAC
16:07:04:     bitrate: 128
16:07:04: Using graphics capture
16:07:04: Scene buffering time set to 700
16:07:04: ------------------------------------------
16:07:04: Video Encoding: x264
16:07:04:     fps: 30
16:07:04:     width: 1280, height: 720
16:07:04:     preset: veryfast
16:07:04:     profile: high
16:07:04:     keyint: 250
16:07:04:     CBR: yes
16:07:04:     CFR: yes
16:07:04:     max bitrate: 22000
16:07:04:     buffer size: 18000
16:07:04: ------------------------------------------
16:07:22: Total frames encoded: 528, total frames duplicated: 15 (2.84%)
16:07:22: Total frames rendered: 526, number of late frames: 4 (0.76%) (it's okay for some frames to be late)
16:07:22: 
16:07:22: Profiler time results:
16:07:22: 
16:07:22: ==============================================================
16:07:22: video thread frame - [100%] [avg time: 1.566 ms] [children: 9.51%] [unaccounted: 90.5%]
16:07:22: | scene->Preprocess - [0.0639%] [avg time: 0.001 ms]
16:07:22: | GPU download and conversion - [9.45%] [avg time: 0.148 ms] [children: 5.75%] [unaccounted: 3.7%]
16:07:22: | | flush - [4.34%] [avg time: 0.068 ms]
16:07:22: | | CopyResource - [1.28%] [avg time: 0.02 ms]
16:07:22: | | conversion to 4:2:0 - [0.128%] [avg time: 0.002 ms]
16:07:22: Convert444Threads - [100%] [avg time: 0.447 ms] [children: 98.9%] [unaccounted: 1.12%]
16:07:22: | Convert444toNV12 - [98.9%] [avg time: 0.442 ms]
16:07:22: encoder thread frame - [100%] [avg time: 1.368 ms] [children: 3.36%] [unaccounted: 96.6%]
16:07:22: | sending stuff out - [3.36%] [avg time: 0.046 ms]
16:07:22: ==============================================================
16:07:22: 
16:07:22: 
16:07:22: Profiler CPU results:
16:07:22: 
16:07:22: ==============================================================
16:07:22: video thread frame - [cpu time: avg 0.237 ms, total 124.8 ms] [avg calls per frame: 1]
16:07:22: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:07:22: | GPU download and conversion - [cpu time: avg 0.059 ms, total 31.2 ms] [avg calls per frame: 1]
16:07:22: | | flush - [cpu time: avg 0.059 ms, total 31.2 ms] [avg calls per frame: 1]
16:07:22: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:07:22: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:07:22: Convert444Threads - [cpu time: avg 0.31 ms, total 312.002 ms] [avg calls per frame: 2]
16:07:22: | Convert444toNV12 - [cpu time: avg 0.31 ms, total 312.002 ms] [avg calls per frame: 2]
16:07:22: encoder thread frame - [cpu time: avg 0.8 ms, total 405.602 ms] [avg calls per frame: 1]
16:07:22: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:07:22: ==============================================================
16:07:22: 
16:07:22: =====Stream End: 2014-02-23, 16:07:22=================================================

any help would be appreciated, thanks.

Lain · Feb 23, 2014

If you get "cannot find window" then it means you just need to reconfigure it in its properties. It means precisely that: It can't find the target game window you're trying to capture. I don't see any mention of skipped frames (taking too long to encode) in those particular log files though.

handakes · Feb 24, 2014

i did reconfigure it to find the window i am capturing from! and it used to work with some games (like outlast) but now it doesn't..i even created a new scene multiple times, and tried reinstalling or revering back to an older version..but the problem still persists..
any suggestions would be extremely appreciated.

Lain · Feb 24, 2014

Deleting the capture and recreating it doesn't help either? (Though really that should never be necessary, reconfiguring it should be enough).

If you revert back to an earlier version and it still happens then that definitely means something was configured wrong somewhere I believe. If you want to try to delete/backup all OBS settings and try running it as though it were completely fresh install, you can move or delete the %appdata%\obs folder, which contains all your settings. Sometimes that's easier for people to do.

handakes · Feb 24, 2014

thanks, will try deleting the settings and tell you the results

handakes · Feb 25, 2014

i think deleting the settings folder actually fixed this, still can't get it to recognize strider though..all other games are working just fine, but think this one is on strider's end since the game is already kind of buggy..

Question / Help Black screen after the update

handakes

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Lain

handakes

New Member

Lain

handakes

New Member

handakes

New Member