Question / Help Black bars in Twitch

T

Thatgooblin

New Member
I have black bars in twitch and not in the preview or on OBS while I'm streaming, just on twitch.tv when I watch my own stream.I also get a error pop up sometimes saying Cannot initialize desktop audio sound, more info in the log file.

Here's a link to a recent video: http://www.twitch.tv/thatgooblin/b/478890154

Most recent log:
Code: 
16:15:19: Open Broadcaster Software v0.583b - 32bit (´・ω・｀)
16:15:19: -------------------------------
16:15:19: CPU Name: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz
16:15:19: CPU Speed: 2399MHz
16:15:19: Physical Memory:  4095MB Total, 641MB Free
16:15:19: stepping id: 11, model 15, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
16:15:19: monitor 1: pos={0, 0}, size={1440, 900}
16:15:19: monitor 2: pos={1440, -522}, size={1280, 720}
16:15:19: Windows Version: 6.1 Build 7601 S
16:15:19: Aero is Disabled
16:15:19: -------------------------------
16:15:19: OBS Modules:
16:15:19: Base Address     Module
16:15:19: 013E0000         OBS.exe
16:15:19: 65590000         OBSApi.dll
16:15:19: 6DD70000         DShowPlugin.dll
16:15:19: 6E0E0000         GraphicsCapture.dll
16:15:19: 71DC0000         NoiseGate.dll
16:15:19: 6DD50000         PSVPlugin.dll
16:15:19: ------------------------------------------
16:15:19: Adapter 1
16:15:19:   Video Adapter: NVIDIA GeForce GT 430
16:15:19:   Video Adapter Dedicated Video Memory: 1024917504
16:15:19:   Video Adapter Shared System Memory: 1878642688
16:15:19:   Video Adapter Output 1: pos={0, 0}, size={1440, 900}, attached=true
16:15:19:   Video Adapter Output 2: pos={1440, -522}, size={1280, 720}, attached=true
16:15:19: =====Stream Start: 2013-11-11, 16:15:19===============================================
16:15:19:   Multithreaded optimizations: On
16:15:19:   Base resolution: 1440x900
16:15:19:   Output resolution: 1440x900
16:15:19: ------------------------------------------
16:15:19: Loading up D3D10 on NVIDIA GeForce GT 430...
16:15:19: ------------------------------------------
16:15:19: Audio Format: 48000hz
16:15:19: Playback device {0.0.0.00000000}.{824fcdb7-043c-44e8-92a0-11c8dacbc891}
16:15:19: ------------------------------------------
16:15:19: Using desktop audio input: Headphones (Realtek High Definition Audio)
16:15:19: ------------------------------------------
16:15:19: Using auxilary audio input: Microphone (Realtek High Definition Audio)
16:15:19: ------------------------------------------
16:15:19: Audio Encoding: AAC
16:15:19:     bitrate: 128
16:15:19: Using text output
16:15:19: Using text output
16:15:19: Using bitmap image
16:15:19: Using graphics capture
16:15:19: Scene buffering time set to 700
16:15:19: ------------------------------------------
16:15:19: Video Encoding: x264
16:15:19:     fps: 20
16:15:19:     width: 1440, height: 900
16:15:19:     preset: veryfast
16:15:19:     profile: high
16:15:19:     keyint: 40
16:15:19:     CBR: yes
16:15:19:     CFR: yes
16:15:19:     max bitrate: 2000
16:15:19:     buffer size: 2000
16:15:19: ------------------------------------------
16:15:19: MMDeviceAudioSource: Frequency for device 'Headphones (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:15:19: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:15:22: Using RTMP service: Twitch / Justin.tv
16:15:22:   Server selection: rtmp://live-jfk.justin.tv/app
16:15:22:   Interface: Realtek RTL8139/810x Family Fast Ethernet NIC (ethernet, 100 mbps)
16:15:22: Completed handshake with rtmp://live-jfk.justin.tv/app in 207 ms.
16:15:23: SO_SNDBUF was at 8192
16:15:23: SO_SNDBUF is now 65536
16:15:25: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 0 / 272384)
16:15:25: SharedTexCapture hooked
16:15:27: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 272384)
16:15:27: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 524288 (buffer: 0 / 272384)
16:16:19: SharedTexCapture hooked
16:17:09: Settings::Video: Enabling Aero
16:17:41: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:17:41: SharedTexCapture hooked
16:18:28: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:18:28: SharedTexCapture hooked
16:18:31: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:18:31: SharedTexCapture hooked
16:18:51: Capture window 0x0010049E invalid or changing, terminating capture
16:20:00: Total frames encoded: 5593, total frames duplicated: 214 (3.83%)
16:20:00: Total frames rendered: 5442, number of late frames: 20 (0.37%) (it's okay for some frames to be late)
16:20:00: RTMPPublisher::SocketLoop: Graceful loop exit
16:20:00: Average send payload: 9031 bytes, average send interval: 33 ms
16:20:00: Number of times waited to send: 0, Waited for a total of 0 bytes
16:20:00: Number of b-frames dropped: 17 (0.31%), Number of p-frames dropped: 18 (0.33%), Total 35 (0.63%)
16:20:00: Number of bytes sent: 73331924
16:20:00: 
16:20:00: Profiler time results:
16:20:00: 
16:20:00: ==============================================================
16:20:00: video thread frame - [100%] [avg time: 4.114 ms] [children: 16.7%] [unaccounted: 83.3%]
16:20:00: | scene->Preprocess - [0.997%] [avg time: 0.041 ms]
16:20:00: | GPU download and conversion - [15.7%] [avg time: 0.644 ms] [children: 12.6%] [unaccounted: 3.01%]
16:20:00: | | flush - [11.2%] [avg time: 0.462 ms]
16:20:00: | | CopyResource - [1.17%] [avg time: 0.048 ms]
16:20:00: | | conversion to 4:2:0 - [0.243%] [avg time: 0.01 ms]
16:20:00: Convert444Threads - [100%] [avg time: 2.503 ms] [children: 99.2%] [unaccounted: 0.839%]
16:20:00: | Convert444toNV12 - [99.2%] [avg time: 2.482 ms]
16:20:00: encoder thread frame - [100%] [avg time: 5.481 ms]
16:20:00: ==============================================================
16:20:00: 
16:20:00: 
16:20:00: Profiler CPU results:
16:20:00: 
16:20:00: ==============================================================
16:20:00: video thread frame - [cpu time: avg 0.914 ms, total 4976.43 ms] [avg calls per frame: 1]
16:20:00: | scene->Preprocess - [cpu time: avg 0.014 ms, total 78.001 ms] [avg calls per frame: 1]
16:20:00: | GPU download and conversion - [cpu time: avg 0.114 ms, total 624.002 ms] [avg calls per frame: 1]
16:20:00: | | flush - [cpu time: avg 0.065 ms, total 358.801 ms] [avg calls per frame: 1]
16:20:00: | | CopyResource - [cpu time: avg 0.008 ms, total 46.8 ms] [avg calls per frame: 1]
16:20:00: | | conversion to 4:2:0 - [cpu time: avg 0.005 ms, total 31.2 ms] [avg calls per frame: 1]
16:20:00: Convert444Threads - [cpu time: avg 2.401 ms, total 26067.8 ms] [avg calls per frame: 2]
16:20:00: | Convert444toNV12 - [cpu time: avg 2.392 ms, total 25974.2 ms] [avg calls per frame: 2]
16:20:00: encoder thread frame - [cpu time: avg 4.281 ms, total 23883.8 ms] [avg calls per frame: 1]
16:20:00: ==============================================================
16:20:00: 
16:20:00: =====Stream End: 2013-11-11, 16:20:00=================================================
16:20:01: =====Stream Start: 2013-11-11, 16:20:01===============================================
16:20:01:   Multithreaded optimizations: On
16:20:01:   Base resolution: 1440x900
16:20:01:   Output resolution: 1152x720
16:20:01: ------------------------------------------
16:20:01: Loading up D3D10 on NVIDIA GeForce GT 430...
16:20:02: ------------------------------------------
16:20:02: Audio Format: 48000hz
16:20:02: Playback device {0.0.0.00000000}.{824fcdb7-043c-44e8-92a0-11c8dacbc891}
16:20:02: ------------------------------------------
16:20:02: Using desktop audio input: Headphones (Realtek High Definition Audio)
16:20:02: ------------------------------------------
16:20:02: Using auxilary audio input: Microphone (Realtek High Definition Audio)
16:20:02: ------------------------------------------
16:20:02: Audio Encoding: AAC
16:20:02:     bitrate: 128
16:20:02: Using text output
16:20:02: Using text output
16:20:02: Using bitmap image
16:20:02: Using graphics capture
16:20:02: Scene buffering time set to 700
16:20:02: ------------------------------------------
16:20:02: Video Encoding: x264
16:20:02:     fps: 20
16:20:02:     width: 1152, height: 720
16:20:02:     preset: veryfast
16:20:02:     profile: high
16:20:02:     keyint: 40
16:20:02:     CBR: yes
16:20:02:     CFR: yes
16:20:02:     max bitrate: 2000
16:20:02:     buffer size: 2000
16:20:02: ------------------------------------------
16:20:02: MMDeviceAudioSource: Frequency for device 'Headphones (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:20:02: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:20:05: Using RTMP service: Twitch / Justin.tv
16:20:05:   Server selection: rtmp://live-jfk.justin.tv/app
16:20:05:   Interface: Realtek RTL8139/810x Family Fast Ethernet NIC (ethernet, 100 mbps)
16:20:08: Completed handshake with rtmp://live-jfk.justin.tv/app in 3443 ms.
16:20:10: SO_SNDBUF was at 8192
16:20:10: SO_SNDBUF is now 65536
16:20:11: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 0 / 272384)
16:20:12: SharedTexCapture hooked
16:20:15: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 272384)
16:20:17: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 524288 (buffer: 0 / 272384)
16:22:45: Total frames encoded: 3241, total frames duplicated: 57 (1.76%)
16:22:45: Total frames rendered: 3239, number of late frames: 4 (0.12%) (it's okay for some frames to be late)
16:22:45: RTMPPublisher::SocketLoop: Graceful loop exit
16:22:45: Average send payload: 8652 bytes, average send interval: 32 ms
16:22:45: Number of times waited to send: 0, Waited for a total of 0 bytes
16:22:45: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
16:22:45: Number of bytes sent: 41187931
16:22:45: 
16:22:45: Profiler time results:
16:22:45: 
16:22:45: ==============================================================
16:22:45: video thread frame - [100%] [avg time: 3.25 ms] [children: 63%] [unaccounted: 37%]
16:22:45: | scene->Preprocess - [0.308%] [avg time: 0.01 ms]
16:22:45: | GPU download and conversion - [62.7%] [avg time: 2.038 ms] [children: 10.1%] [unaccounted: 52.6%]
16:22:45: | | flush - [8.86%] [avg time: 0.288 ms]
16:22:45: | | CopyResource - [0.954%] [avg time: 0.031 ms]
16:22:45: | | conversion to 4:2:0 - [0.246%] [avg time: 0.008 ms]
16:22:45: Convert444Threads - [100%] [avg time: 1.459 ms] [children: 98.9%] [unaccounted: 1.1%]
16:22:45: | Convert444toNV12 - [98.9%] [avg time: 1.443 ms]
16:22:45: encoder thread frame - [100%] [avg time: 2.894 ms]
16:22:45: ==============================================================
16:22:45: 
16:22:45: 
16:22:45: Profiler CPU results:
16:22:45: 
16:22:45: ==============================================================
16:22:45: video thread frame - [cpu time: avg 0.635 ms, total 2059.21 ms] [avg calls per frame: 1]
16:22:45: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:22:45: | GPU download and conversion - [cpu time: avg 0.091 ms, total 296.402 ms] [avg calls per frame: 1]
16:22:45: | | flush - [cpu time: avg 0.038 ms, total 124.801 ms] [avg calls per frame: 1]
16:22:45: | | CopyResource - [cpu time: avg 0.019 ms, total 62.4 ms] [avg calls per frame: 1]
16:22:45: | | conversion to 4:2:0 - [cpu time: avg 0.004 ms, total 15.6 ms] [avg calls per frame: 1]
16:22:45: Convert444Threads - [cpu time: avg 1.321 ms, total 8517.65 ms] [avg calls per frame: 2]
16:22:45: | Convert444toNV12 - [cpu time: avg 1.314 ms, total 8470.85 ms] [avg calls per frame: 2]
16:22:45: encoder thread frame - [cpu time: avg 2.373 ms, total 7659.65 ms] [avg calls per frame: 1]
16:22:45: ==============================================================
16:22:45: 
16:22:45: =====Stream End: 2013-11-11, 16:22:45=================================================
16:22:46: =====Stream Start: 2013-11-11, 16:22:46===============================================
16:22:46:   Multithreaded optimizations: On
16:22:46:   Base resolution: 1440x900
16:22:46:   Output resolution: 1152x720
16:22:46: ------------------------------------------
16:22:46: Loading up D3D10 on NVIDIA GeForce GT 430...
16:22:46: ------------------------------------------
16:22:46: Audio Format: 48000hz
16:22:46: Playback device {0.0.0.00000000}.{824fcdb7-043c-44e8-92a0-11c8dacbc891}
16:22:46: ------------------------------------------
16:22:46: Using desktop audio input: Headphones (Realtek High Definition Audio)
16:22:46: ------------------------------------------
16:22:46: Using auxilary audio input: Microphone (Realtek High Definition Audio)
16:22:46: ------------------------------------------
16:22:46: Audio Encoding: AAC
16:22:46:     bitrate: 128
16:22:46: Using text output
16:22:46: Using text output
16:22:47: Using bitmap image
16:22:47: Using graphics capture
16:22:47: Scene buffering time set to 700
16:22:47: ------------------------------------------
16:22:47: Video Encoding: x264
16:22:47:     fps: 20
16:22:47:     width: 1152, height: 720
16:22:47:     preset: superfast
16:22:47:     profile: high
16:22:47:     keyint: 40
16:22:47:     CBR: yes
16:22:47:     CFR: yes
16:22:47:     max bitrate: 2000
16:22:47:     buffer size: 2000
16:22:47: ------------------------------------------
16:22:47: MMDeviceAudioSource: Frequency for device 'Headphones (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:22:47: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:22:49: Using RTMP service: Twitch / Justin.tv
16:22:49:   Server selection: rtmp://live-jfk.justin.tv/app
16:22:49:   Interface: Realtek RTL8139/810x Family Fast Ethernet NIC (ethernet, 100 mbps)
16:22:49: Completed handshake with rtmp://live-jfk.justin.tv/app in 294 ms.
16:22:51: SO_SNDBUF was at 8192
16:22:51: SO_SNDBUF is now 65536
16:22:53: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 272384)
16:23:06: Settings::Video: Enabling Aero
16:23:15: Total frames encoded: 545, total frames duplicated: 0 (0.00%)
16:23:15: Total frames rendered: 549, number of late frames: 1 (0.18%) (it's okay for some frames to be late)
16:23:15: RTMPPublisher::SocketLoop: Graceful loop exit
16:23:15: Average send payload: 5653 bytes, average send interval: 21 ms
16:23:15: Number of times waited to send: 0, Waited for a total of 0 bytes
16:23:15: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
16:23:15: Number of bytes sent: 6388173
16:23:15: 
16:23:15: Profiler time results:
16:23:15: 
16:23:15: ==============================================================
16:23:15: video thread frame - [100%] [avg time: 1.415 ms] [children: 31.5%] [unaccounted: 68.5%]
16:23:15: | scene->Preprocess - [1.84%] [avg time: 0.026 ms]
16:23:15: | GPU download and conversion - [29.7%] [avg time: 0.42 ms] [children: 19.5%] [unaccounted: 10.2%]
16:23:15: | | flush - [17.5%] [avg time: 0.247 ms]
16:23:15: | | CopyResource - [1.63%] [avg time: 0.023 ms]
16:23:15: | | conversion to 4:2:0 - [0.424%] [avg time: 0.006 ms]
16:23:15: Convert444Threads - [100%] [avg time: 1.785 ms] [children: 98.7%] [unaccounted: 1.34%]
16:23:15: | Convert444toNV12 - [98.7%] [avg time: 1.761 ms]
16:23:15: encoder thread frame - [100%] [avg time: 2.418 ms]
16:23:15: ==============================================================
16:23:15: 
16:23:15: 
16:23:15: Profiler CPU results:
16:23:15: 
16:23:15: ==============================================================
16:23:15: video thread frame - [cpu time: avg 0.596 ms, total 327.601 ms] [avg calls per frame: 1]
16:23:15: | scene->Preprocess - [cpu time: avg 0.028 ms, total 15.6 ms] [avg calls per frame: 1]
16:23:15: | GPU download and conversion - [cpu time: avg 0.056 ms, total 31.2 ms] [avg calls per frame: 1]
16:23:15: | | flush - [cpu time: avg 0.028 ms, total 15.6 ms] [avg calls per frame: 1]
16:23:15: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:23:15: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:23:15: Convert444Threads - [cpu time: avg 1.818 ms, total 1934.41 ms] [avg calls per frame: 2]
16:23:15: | Convert444toNV12 - [cpu time: avg 1.803 ms, total 1918.81 ms] [avg calls per frame: 2]
16:23:15: encoder thread frame - [cpu time: avg 2.115 ms, total 1123.21 ms] [avg calls per frame: 1]
16:23:15: ==============================================================
16:23:15: 
16:23:15: =====Stream End: 2013-11-11, 16:23:15=================================================
16:23:15: =====Stream Start: 2013-11-11, 16:23:15===============================================
16:23:15:   Multithreaded optimizations: On
16:23:15:   Base resolution: 1440x900
16:23:15:   Output resolution: 1440x900
16:23:15: ------------------------------------------
16:23:15: Loading up D3D10 on NVIDIA GeForce GT 430...
16:23:15: ------------------------------------------
16:23:15: Audio Format: 48000hz
16:23:15: Playback device {0.0.0.00000000}.{824fcdb7-043c-44e8-92a0-11c8dacbc891}
16:23:15: ------------------------------------------
16:23:15: Using desktop audio input: Headphones (Realtek High Definition Audio)
Warning -- MMDeviceAudioSource::Initialize(0): Could not initialize audio client, result = 88890017

Error: Cannot initialize desktop audio sound, more info in the log file.
 
dodgepong

dodgepong

Administrator
Community Helper
Twitch's player is 16:9, and you're not streaming at a 16:9 resolution. I wouldn't worry about it, just stay with your monitor's aspect ratio.
 
T

Thatgooblin

New Member
Okay, but the black bars might deter people from my stream. Also my quality isn't the best. Any ideas? Thanks for the help already though.
 
dodgepong

dodgepong

Administrator
Community Helper
Here are your other options:

* Run the game in Windowed mode at a 16:9 resolution (such as 1280x720) and set OBS to match
* Run your monitor at a 16:9 resolution. This will distort the picture from your perspective but will look fine to viewers
* Run OBS at a 16:9 resolution and distort/stretch the picture to fit. This will look fine for you but distorted/squished for your viewers (hold shift while resizing)
* Run OBS at a 16:9 resolution, run the game at a 16:10 resolution, and fill the black space with images/other content
* Buy a 16:9 monitor
 
T

Thatgooblin

New Member
Okay I'll go with option 1 but when i set the resolution in OBS an error "Cannot initialize desktop audio sound, more info in log file." ^^^
 
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