Question / Help Black bars in Twitch

Thatgooblin · Nov 12, 2013

I have black bars in twitch and not in the preview or on OBS while I'm streaming, just on twitch.tv when I watch my own stream.I also get a error pop up sometimes saying Cannot initialize desktop audio sound, more info in the log file.

Here's a link to a recent video: http://www.twitch.tv/thatgooblin/b/478890154

Most recent log:

Code:

16:15:19: Open Broadcaster Software v0.583b - 32bit (´・ω・｀)
16:15:19: -------------------------------
16:15:19: CPU Name: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz
16:15:19: CPU Speed: 2399MHz
16:15:19: Physical Memory:  4095MB Total, 641MB Free
16:15:19: stepping id: 11, model 15, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
16:15:19: monitor 1: pos={0, 0}, size={1440, 900}
16:15:19: monitor 2: pos={1440, -522}, size={1280, 720}
16:15:19: Windows Version: 6.1 Build 7601 S
16:15:19: Aero is Disabled
16:15:19: -------------------------------
16:15:19: OBS Modules:
16:15:19: Base Address     Module
16:15:19: 013E0000         OBS.exe
16:15:19: 65590000         OBSApi.dll
16:15:19: 6DD70000         DShowPlugin.dll
16:15:19: 6E0E0000         GraphicsCapture.dll
16:15:19: 71DC0000         NoiseGate.dll
16:15:19: 6DD50000         PSVPlugin.dll
16:15:19: ------------------------------------------
16:15:19: Adapter 1
16:15:19:   Video Adapter: NVIDIA GeForce GT 430
16:15:19:   Video Adapter Dedicated Video Memory: 1024917504
16:15:19:   Video Adapter Shared System Memory: 1878642688
16:15:19:   Video Adapter Output 1: pos={0, 0}, size={1440, 900}, attached=true
16:15:19:   Video Adapter Output 2: pos={1440, -522}, size={1280, 720}, attached=true
16:15:19: =====Stream Start: 2013-11-11, 16:15:19===============================================
16:15:19:   Multithreaded optimizations: On
16:15:19:   Base resolution: 1440x900
16:15:19:   Output resolution: 1440x900
16:15:19: ------------------------------------------
16:15:19: Loading up D3D10 on NVIDIA GeForce GT 430...
16:15:19: ------------------------------------------
16:15:19: Audio Format: 48000hz
16:15:19: Playback device {0.0.0.00000000}.{824fcdb7-043c-44e8-92a0-11c8dacbc891}
16:15:19: ------------------------------------------
16:15:19: Using desktop audio input: Headphones (Realtek High Definition Audio)
16:15:19: ------------------------------------------
16:15:19: Using auxilary audio input: Microphone (Realtek High Definition Audio)
16:15:19: ------------------------------------------
16:15:19: Audio Encoding: AAC
16:15:19:     bitrate: 128
16:15:19: Using text output
16:15:19: Using text output
16:15:19: Using bitmap image
16:15:19: Using graphics capture
16:15:19: Scene buffering time set to 700
16:15:19: ------------------------------------------
16:15:19: Video Encoding: x264
16:15:19:     fps: 20
16:15:19:     width: 1440, height: 900
16:15:19:     preset: veryfast
16:15:19:     profile: high
16:15:19:     keyint: 40
16:15:19:     CBR: yes
16:15:19:     CFR: yes
16:15:19:     max bitrate: 2000
16:15:19:     buffer size: 2000
16:15:19: ------------------------------------------
16:15:19: MMDeviceAudioSource: Frequency for device 'Headphones (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:15:19: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:15:22: Using RTMP service: Twitch / Justin.tv
16:15:22:   Server selection: rtmp://live-jfk.justin.tv/app
16:15:22:   Interface: Realtek RTL8139/810x Family Fast Ethernet NIC (ethernet, 100 mbps)
16:15:22: Completed handshake with rtmp://live-jfk.justin.tv/app in 207 ms.
16:15:23: SO_SNDBUF was at 8192
16:15:23: SO_SNDBUF is now 65536
16:15:25: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 0 / 272384)
16:15:25: SharedTexCapture hooked
16:15:27: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 272384)
16:15:27: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 524288 (buffer: 0 / 272384)
16:16:19: SharedTexCapture hooked
16:17:09: Settings::Video: Enabling Aero
16:17:41: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:17:41: SharedTexCapture hooked
16:18:28: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:18:28: SharedTexCapture hooked
16:18:31: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:18:31: SharedTexCapture hooked
16:18:51: Capture window 0x0010049E invalid or changing, terminating capture
16:20:00: Total frames encoded: 5593, total frames duplicated: 214 (3.83%)
16:20:00: Total frames rendered: 5442, number of late frames: 20 (0.37%) (it's okay for some frames to be late)
16:20:00: RTMPPublisher::SocketLoop: Graceful loop exit
16:20:00: Average send payload: 9031 bytes, average send interval: 33 ms
16:20:00: Number of times waited to send: 0, Waited for a total of 0 bytes
16:20:00: Number of b-frames dropped: 17 (0.31%), Number of p-frames dropped: 18 (0.33%), Total 35 (0.63%)
16:20:00: Number of bytes sent: 73331924
16:20:00: 
16:20:00: Profiler time results:
16:20:00: 
16:20:00: ==============================================================
16:20:00: video thread frame - [100%] [avg time: 4.114 ms] [children: 16.7%] [unaccounted: 83.3%]
16:20:00: | scene->Preprocess - [0.997%] [avg time: 0.041 ms]
16:20:00: | GPU download and conversion - [15.7%] [avg time: 0.644 ms] [children: 12.6%] [unaccounted: 3.01%]
16:20:00: | | flush - [11.2%] [avg time: 0.462 ms]
16:20:00: | | CopyResource - [1.17%] [avg time: 0.048 ms]
16:20:00: | | conversion to 4:2:0 - [0.243%] [avg time: 0.01 ms]
16:20:00: Convert444Threads - [100%] [avg time: 2.503 ms] [children: 99.2%] [unaccounted: 0.839%]
16:20:00: | Convert444toNV12 - [99.2%] [avg time: 2.482 ms]
16:20:00: encoder thread frame - [100%] [avg time: 5.481 ms]
16:20:00: ==============================================================
16:20:00: 
16:20:00: 
16:20:00: Profiler CPU results:
16:20:00: 
16:20:00: ==============================================================
16:20:00: video thread frame - [cpu time: avg 0.914 ms, total 4976.43 ms] [avg calls per frame: 1]
16:20:00: | scene->Preprocess - [cpu time: avg 0.014 ms, total 78.001 ms] [avg calls per frame: 1]
16:20:00: | GPU download and conversion - [cpu time: avg 0.114 ms, total 624.002 ms] [avg calls per frame: 1]
16:20:00: | | flush - [cpu time: avg 0.065 ms, total 358.801 ms] [avg calls per frame: 1]
16:20:00: | | CopyResource - [cpu time: avg 0.008 ms, total 46.8 ms] [avg calls per frame: 1]
16:20:00: | | conversion to 4:2:0 - [cpu time: avg 0.005 ms, total 31.2 ms] [avg calls per frame: 1]
16:20:00: Convert444Threads - [cpu time: avg 2.401 ms, total 26067.8 ms] [avg calls per frame: 2]
16:20:00: | Convert444toNV12 - [cpu time: avg 2.392 ms, total 25974.2 ms] [avg calls per frame: 2]
16:20:00: encoder thread frame - [cpu time: avg 4.281 ms, total 23883.8 ms] [avg calls per frame: 1]
16:20:00: ==============================================================
16:20:00: 
16:20:00: =====Stream End: 2013-11-11, 16:20:00=================================================
16:20:01: =====Stream Start: 2013-11-11, 16:20:01===============================================
16:20:01:   Multithreaded optimizations: On
16:20:01:   Base resolution: 1440x900
16:20:01:   Output resolution: 1152x720
16:20:01: ------------------------------------------
16:20:01: Loading up D3D10 on NVIDIA GeForce GT 430...
16:20:02: ------------------------------------------
16:20:02: Audio Format: 48000hz
16:20:02: Playback device {0.0.0.00000000}.{824fcdb7-043c-44e8-92a0-11c8dacbc891}
16:20:02: ------------------------------------------
16:20:02: Using desktop audio input: Headphones (Realtek High Definition Audio)
16:20:02: ------------------------------------------
16:20:02: Using auxilary audio input: Microphone (Realtek High Definition Audio)
16:20:02: ------------------------------------------
16:20:02: Audio Encoding: AAC
16:20:02:     bitrate: 128
16:20:02: Using text output
16:20:02: Using text output
16:20:02: Using bitmap image
16:20:02: Using graphics capture
16:20:02: Scene buffering time set to 700
16:20:02: ------------------------------------------
16:20:02: Video Encoding: x264
16:20:02:     fps: 20
16:20:02:     width: 1152, height: 720
16:20:02:     preset: veryfast
16:20:02:     profile: high
16:20:02:     keyint: 40
16:20:02:     CBR: yes
16:20:02:     CFR: yes
16:20:02:     max bitrate: 2000
16:20:02:     buffer size: 2000
16:20:02: ------------------------------------------
16:20:02: MMDeviceAudioSource: Frequency for device 'Headphones (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:20:02: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:20:05: Using RTMP service: Twitch / Justin.tv
16:20:05:   Server selection: rtmp://live-jfk.justin.tv/app
16:20:05:   Interface: Realtek RTL8139/810x Family Fast Ethernet NIC (ethernet, 100 mbps)
16:20:08: Completed handshake with rtmp://live-jfk.justin.tv/app in 3443 ms.
16:20:10: SO_SNDBUF was at 8192
16:20:10: SO_SNDBUF is now 65536
16:20:11: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 0 / 272384)
16:20:12: SharedTexCapture hooked
16:20:15: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 272384)
16:20:17: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 524288 (buffer: 0 / 272384)
16:22:45: Total frames encoded: 3241, total frames duplicated: 57 (1.76%)
16:22:45: Total frames rendered: 3239, number of late frames: 4 (0.12%) (it's okay for some frames to be late)
16:22:45: RTMPPublisher::SocketLoop: Graceful loop exit
16:22:45: Average send payload: 8652 bytes, average send interval: 32 ms
16:22:45: Number of times waited to send: 0, Waited for a total of 0 bytes
16:22:45: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
16:22:45: Number of bytes sent: 41187931
16:22:45: 
16:22:45: Profiler time results:
16:22:45: 
16:22:45: ==============================================================
16:22:45: video thread frame - [100%] [avg time: 3.25 ms] [children: 63%] [unaccounted: 37%]
16:22:45: | scene->Preprocess - [0.308%] [avg time: 0.01 ms]
16:22:45: | GPU download and conversion - [62.7%] [avg time: 2.038 ms] [children: 10.1%] [unaccounted: 52.6%]
16:22:45: | | flush - [8.86%] [avg time: 0.288 ms]
16:22:45: | | CopyResource - [0.954%] [avg time: 0.031 ms]
16:22:45: | | conversion to 4:2:0 - [0.246%] [avg time: 0.008 ms]
16:22:45: Convert444Threads - [100%] [avg time: 1.459 ms] [children: 98.9%] [unaccounted: 1.1%]
16:22:45: | Convert444toNV12 - [98.9%] [avg time: 1.443 ms]
16:22:45: encoder thread frame - [100%] [avg time: 2.894 ms]
16:22:45: ==============================================================
16:22:45: 
16:22:45: 
16:22:45: Profiler CPU results:
16:22:45: 
16:22:45: ==============================================================
16:22:45: video thread frame - [cpu time: avg 0.635 ms, total 2059.21 ms] [avg calls per frame: 1]
16:22:45: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:22:45: | GPU download and conversion - [cpu time: avg 0.091 ms, total 296.402 ms] [avg calls per frame: 1]
16:22:45: | | flush - [cpu time: avg 0.038 ms, total 124.801 ms] [avg calls per frame: 1]
16:22:45: | | CopyResource - [cpu time: avg 0.019 ms, total 62.4 ms] [avg calls per frame: 1]
16:22:45: | | conversion to 4:2:0 - [cpu time: avg 0.004 ms, total 15.6 ms] [avg calls per frame: 1]
16:22:45: Convert444Threads - [cpu time: avg 1.321 ms, total 8517.65 ms] [avg calls per frame: 2]
16:22:45: | Convert444toNV12 - [cpu time: avg 1.314 ms, total 8470.85 ms] [avg calls per frame: 2]
16:22:45: encoder thread frame - [cpu time: avg 2.373 ms, total 7659.65 ms] [avg calls per frame: 1]
16:22:45: ==============================================================
16:22:45: 
16:22:45: =====Stream End: 2013-11-11, 16:22:45=================================================
16:22:46: =====Stream Start: 2013-11-11, 16:22:46===============================================
16:22:46:   Multithreaded optimizations: On
16:22:46:   Base resolution: 1440x900
16:22:46:   Output resolution: 1152x720
16:22:46: ------------------------------------------
16:22:46: Loading up D3D10 on NVIDIA GeForce GT 430...
16:22:46: ------------------------------------------
16:22:46: Audio Format: 48000hz
16:22:46: Playback device {0.0.0.00000000}.{824fcdb7-043c-44e8-92a0-11c8dacbc891}
16:22:46: ------------------------------------------
16:22:46: Using desktop audio input: Headphones (Realtek High Definition Audio)
16:22:46: ------------------------------------------
16:22:46: Using auxilary audio input: Microphone (Realtek High Definition Audio)
16:22:46: ------------------------------------------
16:22:46: Audio Encoding: AAC
16:22:46:     bitrate: 128
16:22:46: Using text output
16:22:46: Using text output
16:22:47: Using bitmap image
16:22:47: Using graphics capture
16:22:47: Scene buffering time set to 700
16:22:47: ------------------------------------------
16:22:47: Video Encoding: x264
16:22:47:     fps: 20
16:22:47:     width: 1152, height: 720
16:22:47:     preset: superfast
16:22:47:     profile: high
16:22:47:     keyint: 40
16:22:47:     CBR: yes
16:22:47:     CFR: yes
16:22:47:     max bitrate: 2000
16:22:47:     buffer size: 2000
16:22:47: ------------------------------------------
16:22:47: MMDeviceAudioSource: Frequency for device 'Headphones (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:22:47: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:22:49: Using RTMP service: Twitch / Justin.tv
16:22:49:   Server selection: rtmp://live-jfk.justin.tv/app
16:22:49:   Interface: Realtek RTL8139/810x Family Fast Ethernet NIC (ethernet, 100 mbps)
16:22:49: Completed handshake with rtmp://live-jfk.justin.tv/app in 294 ms.
16:22:51: SO_SNDBUF was at 8192
16:22:51: SO_SNDBUF is now 65536
16:22:53: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 272384)
16:23:06: Settings::Video: Enabling Aero
16:23:15: Total frames encoded: 545, total frames duplicated: 0 (0.00%)
16:23:15: Total frames rendered: 549, number of late frames: 1 (0.18%) (it's okay for some frames to be late)
16:23:15: RTMPPublisher::SocketLoop: Graceful loop exit
16:23:15: Average send payload: 5653 bytes, average send interval: 21 ms
16:23:15: Number of times waited to send: 0, Waited for a total of 0 bytes
16:23:15: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
16:23:15: Number of bytes sent: 6388173
16:23:15: 
16:23:15: Profiler time results:
16:23:15: 
16:23:15: ==============================================================
16:23:15: video thread frame - [100%] [avg time: 1.415 ms] [children: 31.5%] [unaccounted: 68.5%]
16:23:15: | scene->Preprocess - [1.84%] [avg time: 0.026 ms]
16:23:15: | GPU download and conversion - [29.7%] [avg time: 0.42 ms] [children: 19.5%] [unaccounted: 10.2%]
16:23:15: | | flush - [17.5%] [avg time: 0.247 ms]
16:23:15: | | CopyResource - [1.63%] [avg time: 0.023 ms]
16:23:15: | | conversion to 4:2:0 - [0.424%] [avg time: 0.006 ms]
16:23:15: Convert444Threads - [100%] [avg time: 1.785 ms] [children: 98.7%] [unaccounted: 1.34%]
16:23:15: | Convert444toNV12 - [98.7%] [avg time: 1.761 ms]
16:23:15: encoder thread frame - [100%] [avg time: 2.418 ms]
16:23:15: ==============================================================
16:23:15: 
16:23:15: 
16:23:15: Profiler CPU results:
16:23:15: 
16:23:15: ==============================================================
16:23:15: video thread frame - [cpu time: avg 0.596 ms, total 327.601 ms] [avg calls per frame: 1]
16:23:15: | scene->Preprocess - [cpu time: avg 0.028 ms, total 15.6 ms] [avg calls per frame: 1]
16:23:15: | GPU download and conversion - [cpu time: avg 0.056 ms, total 31.2 ms] [avg calls per frame: 1]
16:23:15: | | flush - [cpu time: avg 0.028 ms, total 15.6 ms] [avg calls per frame: 1]
16:23:15: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:23:15: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:23:15: Convert444Threads - [cpu time: avg 1.818 ms, total 1934.41 ms] [avg calls per frame: 2]
16:23:15: | Convert444toNV12 - [cpu time: avg 1.803 ms, total 1918.81 ms] [avg calls per frame: 2]
16:23:15: encoder thread frame - [cpu time: avg 2.115 ms, total 1123.21 ms] [avg calls per frame: 1]
16:23:15: ==============================================================
16:23:15: 
16:23:15: =====Stream End: 2013-11-11, 16:23:15=================================================
16:23:15: =====Stream Start: 2013-11-11, 16:23:15===============================================
16:23:15:   Multithreaded optimizations: On
16:23:15:   Base resolution: 1440x900
16:23:15:   Output resolution: 1440x900
16:23:15: ------------------------------------------
16:23:15: Loading up D3D10 on NVIDIA GeForce GT 430...
16:23:15: ------------------------------------------
16:23:15: Audio Format: 48000hz
16:23:15: Playback device {0.0.0.00000000}.{824fcdb7-043c-44e8-92a0-11c8dacbc891}
16:23:15: ------------------------------------------
16:23:15: Using desktop audio input: Headphones (Realtek High Definition Audio)
Warning -- MMDeviceAudioSource::Initialize(0): Could not initialize audio client, result = 88890017

Error: Cannot initialize desktop audio sound, more info in the log file.

dodgepong · Nov 12, 2013

Twitch's player is 16:9, and you're not streaming at a 16:9 resolution. I wouldn't worry about it, just stay with your monitor's aspect ratio.

Thatgooblin · Nov 12, 2013

Okay, but the black bars might deter people from my stream. Also my quality isn't the best. Any ideas? Thanks for the help already though.

dodgepong · Nov 12, 2013

Here are your other options:

* Run the game in Windowed mode at a 16:9 resolution (such as 1280x720) and set OBS to match
* Run your monitor at a 16:9 resolution. This will distort the picture from your perspective but will look fine to viewers
* Run OBS at a 16:9 resolution and distort/stretch the picture to fit. This will look fine for you but distorted/squished for your viewers (hold shift while resizing)
* Run OBS at a 16:9 resolution, run the game at a 16:10 resolution, and fill the black space with images/other content
* Buy a 16:9 monitor

Thatgooblin · Nov 12, 2013

Okay I'll go with option 1 but when i set the resolution in OBS an error "Cannot initialize desktop audio sound, more info in log file." ^^^

dodgepong · Nov 12, 2013

Can you post your log? http://obsproject.com/forum/viewtopic.php?f=6&t=97

Thatgooblin · Nov 12, 2013

It's in my above post. I'm pretty sure I got the same error in that one too. It comes and goes.

Question / Help Black bars in Twitch

Thatgooblin

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dodgepong

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Thatgooblin

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dodgepong

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Thatgooblin

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dodgepong

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Thatgooblin

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