audio popping and random duck outs issue

jellymeyer

New Member
so I've been fighting with this seemingly common audio issue for god know knows how long where my recorded audio pops and skips all over the place, which is really really frustrating especially when I never had the issue back in the pre- OBS studio days. I've tried changing virtually every setting one at a time and followed basically every tutorial I could find. I've even tried using the OBS 32 bit version of the software which reportedly doesn't have this issue but I'm bumping into the "failed to initialize video. your GPU may not be supported, or your graphics card drivers may need updating" I'm at a loss as to what to do. I'm running a relatively new-ish gaming desktop so I find it hard to believe that my hardware's out of date. I have a focus rite scarlett 2i2 hooked up to an older audio technica microphone but i cant see that really being the issue either.
I've included as much detail as I can and i am desperate for some sort of solution even if it ends up being something along the lines of buy a thing to fix it.

here's a video for reference to my issue
 

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FerretBomb

Active Member
As to the error message when running OBS Studio 32-bit, your GPU drivers are from February 2020. Go to nvidia.com and download the latest GPU drivers. As the second half of the error message states,
your graphics card drivers may need updating

As for the clicking/popping issue, that's most commonly caused by a sample rate mismatch between 48kHz and 44.1kHz. According to your log,
11:54:27.053: audio settings reset:
11:54:27.053: samples per sec: 48000
11:54:27.670: WASAPI: Device 'Headset Earphone (2- SteelSeries Arctis 7 Chat)' [44100 Hz] initialized
11:54:27.670: [Loaded global audio device]: 'Desktop Audio'
11:54:27.722: WASAPI: Device 'Microphone (Scarlett 2i2 USB)' [44100 Hz] initialized
Yep. Either set OBS to 44.1kHz in Settings->Audio, or set your headset and Scarlett to 48kHz in the Windows Sound settings. You should also disable 'use device timestamps' in any audio capture in OBS; it looks like something may be sending malformed timestamps which can't be helping matters (and may be causing the dropouts due to adding excessive audio buffering; if it hits 2000ms, the audio source is simply dropped by OBS).
 

jellymeyer

New Member
thank you, I was able to get rid of the audio popping, having about a million audio devices certainly wasnt helping me, it took a little to get the audio bitrate to be consistent but it fixed my issue. I am still unable to open the 32 bit version of OBS, maybe i'm a retard but i did try to get the drivers updated so my graphic card may be incompatible. i'm stoked to have this bitrate issue fixed
 

FerretBomb

Active Member
Glad to hear the audio issue is fixed!
Just to restate, make sure that 'use audio device timestamps' is OFF in each of your audio capture sources, if drop-outs start happening again.

No, your GPU should be compatible with 32-bit OBS as well, though it shouldn't be needed now that the audio popping is sorted out (and wouldn't have fixed it anyway).
If you download nVidia's 'GeForce Experience' it will alert you when a new driver is available, and download/install the correct one with one click.
It's possible that the 32-bit version was set to run on your low-power GPU (the Intel iGPU) while still configured to use NVENC for encoding... as OBS can only use NVENC if it's running on an nVidia card with support, that could definitely cause an issue, but only should pop up once you tried to start recording or streaming, not just starting the program.
 

Padraigb1994

New Member
I have same issue I am a musician I had old computer that worked fine now I have tried to get more modern computer an when I'm recording an bug popping static crackling nosie comes along every so many minutes it's so weird and i cant determine the issue it's really stressing me out can anyone assist me please
 
I have same issue I am a musician I had old computer that worked fine now I have tried to get more modern computer an when I'm recording an bug popping static crackling nosie comes along every so many minutes it's so weird and i cant determine the issue it's really stressing me out can anyone assist me please
Hello! Are you using Application Audio Capture BETA? If so, that´s your problem!
I solved it installing either Sonar or Voicemeeter Potato, then you have to separate audios for the tracks you want and in windows advanced sound settings defining each source you have for capturing on that, but the problem will be gone! Lets hope that plugin will solve the problem so we don´t need those artifacts...
 
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