Question / Help Are the Elgato delay issues still relevant?

DryRoastedLemon

DryRoastedLemon

Member
Hey there guys,

Quick question. I recently bought an Elgato HD 50 to replace my AVerMedia Live Gamer Portable (due to how poor its software is, primarily). As per usual I only find out about topics regarding some weird issues with it after the purchase. I've been reading some topics here about how there's an increasing delay of some sort with this card. Since some of these topics date back to 2013 I've been wondering if this issue is still relevant, and/or if there are any solutions for it so far. I came across one so far, which was to put enable Use Buffering and set that to 0. Is that still necessary?

EDIT: I should note that I'm currently doing some tests of my own.

EDIT 2: Hrm. It is looking like the increasing delay issue is still there. It doesn't seem to continuously increase, however. Doing some more tests. Gotta say... If it can't be fixed, I'm returning this product. As poor as AVerMedia's software is, it at least never induced an increasing delay.

EDIT 3: Alright, so there has been a recent driver update which should have fixed the issue. That makes this rather strange. I will do some more testing with larger delays as suggested by LtRoyalShrimp in a Reddit thread (1400-1500 ms). If the driver update fixed it, that means it has to be my settings.

EDIT 4: After doing a couple of tests I've come to the following conclusion. If I use an offset of 1000 ms my audio and video are in sync at the beginning of the stream, but go out of sync rather quickly. If I use an offset of 1400 ms my audio and video start out as being out of sync, but go back into sync after about five minutes and stay there.
 
Last edited:
DryRoastedLemon said:
Hey there guys,

Quick question. I recently bought an Elgato HD 50 to replace my AVerMedia Live Gamer Portable (due to how poor its software is, primarily). As per usual I only find out about topics regarding some weird issues with it after the purchase. I've been reading some topics here about how there's an increasing delay of some sort with this card. Since some of these topics date back to 2013 I've been wondering if this issue is still relevant, and/or if there are any solutions for it so far. I came across one so far, which was to put enable Use Buffering and set that to 0. Is that still necessary?

EDIT: I should note that I'm currently doing some tests of my own.

EDIT 2: Hrm. It is looking like the increasing delay issue is still there. It doesn't seem to continuously increase, however. Doing some more tests. Gotta say... If it can't be fixed, I'm returning this product. As poor as AVerMedia's software is, it at least never induced an increasing delay.

EDIT 3: Alright, so there has been a recent driver update which should have fixed the issue. That makes this rather strange. I will do some more testing with larger delays as suggested by LtRoyalShrimp in a Reddit thread (1400-1500 ms). If the driver update fixed it, that means it has to be my settings.

EDIT 4: After doing a couple of tests I've come to the following conclusion. If I use an offset of 1000 ms my audio and video are in sync at the beginning of the stream, but go out of sync rather quickly. If I use an offset of 1400 ms my audio and video start out as being out of sync, but go back into sync after about five minutes and stay there.
Click to expand...
you could try adjusting the scene buffering a little. it should be 700ms by default. you could try anywhere between that and 1500 if that helps.
 
After having some contact with LtRoyalShrimp I managed to get around the issue by changing the video capture devices buffering to 1 ms. The default setting and 0 cause desyncs, but having it at 1 ms makes the device never run out of sync with the latest software version.
 
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