Question / Help All of the sudden dropping frames

[johnnyosteads]

Hello everyone,

I'm new to the forum but i was wondering if someone could help me out. I currently stream Via XBOX one with an elgato HD60 capture card. The platform I use is Twitch ( I do not know if that matters ). I have been streaming for about a year now and I just recently started having issues. No Matter what my bit rate, resolution, and FPS are set to I drop about 15% - 20% of my frames and my stream freezes or disconnects. I never had this issue before.
My settings are as followed:
Bitrate - 2500
Base Resolution - 1920X1080
Output Resolution - 1280X720
FPS - 30

I used to have my settings way higher for example
Bitrate - 4500
Base resolution - 1920X1080
Output resolution - 1920X1080
FPS - 60

If someone could please help me out I would appreciate it

Thank you,
John S

 

[Narcogen]

Please post a log with your issue! Here's how...

 

[johnnyosteads]

I may be on the wrong forum. I use obs streamlabs. I do not see how to post or save a log with that program.

 

[Narcogen]

StreamLabs provides support for SLOBS.

https://support.streamlabs.com/hc/en-us/sections/360000342934-Streamlabs-OBS-SLOBS-