Question / Help Advanced Warfare AND OBS crash at same time

[Zethlis]

Logs are attached, this has been going on for the past day or so.

 

[Zethlis]

Help me plz

 

[Harold]

Tried using x264 encoder instead of nvenc?

 

[Zethlis]

No, but I will try that

 

[Zethlis]

I tried changing to the x264 and I still have the same problem. This time it gave an error message stating this

Texture->Map failed: 0x887a0005 0x887a0007

Your video card or driver froze and was reset. Please check for possible hardware / driver issues. This error can also occur if you have enabled opencl in x264 custom settings.

 

[Zethlis]

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvcuvid.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FED8AD15D7 (c:\windows\system32\nvcuvid.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: AMD FX(tm)-8350 Eight-Core Processor

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00000000350AD358 000007FED8AD15D7 0000000000000000 0000000000000000 0000000000000000 0000000000000000 nvcuvid.dll!0x7fed8ad15d7
00000000350AD360 000007FEE05723AA 00000000FFFFFFFF 0000000000000000 0000000000000000 0000000000000001 nvencodeapi64.dll!0x7fee05723aa
00000000350AD3E0 000007FEE0572966 0000000000000078 0000000000000000 00000000350AE7E0 000000003649D6C0 nvencodeapi64.dll!0x7fee0572966
00000000350AD440 000007FEE0571C8F 0000000027763450 00000000350AD580 0000000027760980 00000000277C5020 nvencodeapi64.dll!0x7fee0571c8f
00000000350AD480 000007FEE0571F9A 000000003649D6C0 000007FEE058AE06 00000000277C5020 0000000000000000 nvencodeapi64.dll!0x7fee0571f9a
00000000350AE820 000007FEE056F758 0000000000000000 000000000278C640 000000000278C640 000000003649D6C0 nvencodeapi64.dll!0x7fee056f758
00000000350AE870 000007FEE0583C51 000000001DDCFF00 000000000000000A 000000001DDCFF00 000000002795C300 nvencodeapi64.dll!0x7fee0583c51
00000000350AE9D0 000007FEE05E3950 00000000002E1320 0000000077B3B2C2 00000000350AF920 000007FEFDB61203 obsnvenc.dll!NVENCEncoder::Encode+0x290
00000000350AF7C0 000000013FDA225B 0000000000000000 00000000001E2DC8 00000000002E0FB0 0000000000000027 obs.exe!OBS::ProcessFrame+0xdb
00000000350AF8B0 000000013FDA2AEA 0000000000000001 0000000000000001 00000000000008CA 0000000000000000 obs.exe!OBS::EncodeLoop+0x4aa
00000000350AF9F0 000000013FDA1339 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::EncodeThread+0x9
00000000350AFA20 0000000077B059CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x77b059cd
00000000350AFA50 0000000077C3B981 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77c3b981

A minidump was saved to C:\Users\Flow\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-05-28_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

 

[Zethlis]

Can nobody help me with this?!

 

[Zethlis]

Swag.

 

[Harold]

That crash dump file points the problem at nvenc directly.

Are you sure you're using x264 instead of nvenc?
Have you updated your drivers recently?
Have you tried slightly older drivers?

 

[Zethlis]

I was using x264 and it crashed, yes.

I keep my drivers up to date, haven't tried slightly older drivers

 

[Zethlis]

I was also told to try this and reinstall my drivers but it didn't work https://obsproject.com/forum/resources/performing-a-clean-gpu-driver-installation.65/

 

[Zethlis]

Bump

 

[Zethlis]

I thought this was the support forum?

 

[Zethlis]

Bump

 

[Zethlis]

Now it crashed and said

Error information:
IDXGISwapChain::Present failed: (error 0x887a0005)

 

[Osiris]

Looks like your drivers or hardware are unstable, since both the game and OBS are crashing because the GPU driver froze and was reset.

 

[Zethlis]

Now it said

Create2DTexture(mp_pants_01x_col, 512, 512, 0, 71) failed: 887a0005 = (error 0x887a0005)

 

[Zethlis]

It only happens with Advanced Warfare

 

[Zethlis]

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvcuvid.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FED75726AA (c:\windows\system32\nvcuvid.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: AMD FX(tm)-8350 Eight-Core Processor

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00000000380FD250 000007FED75726AA 0000000000000000 0000000000000000 0000000027C82238 0000000000000000 nvcuvid.dll!0x7fed75726aa
00000000380FD760 000007FED779253A 00000000FFFFFFFF 0000000000000000 0000000000000000 0000000000000001 nvencodeapi64.dll!0x7fed779253a
00000000380FD7E0 000007FED7792AF6 0000000000000078 0000000000000000 00000000380FEBE0 000000002CE438F0 nvencodeapi64.dll!0x7fed7792af6
00000000380FD840 000007FED7791E1F 0000000027C7FB90 00000000380FD980 0000000027C7D0A0 0000000027A5EFE0 nvencodeapi64.dll!0x7fed7791e1f
00000000380FD880 000007FED779212A 000000002CE438F0 000007FED77AAF96 0000000027A5EFE0 0000000000000000 nvencodeapi64.dll!0x7fed779212a
00000000380FEC20 000007FED778F8E8 0000000000000000 00000000039A1100 00000000039A1100 000000002CE438F0 nvencodeapi64.dll!0x7fed778f8e8
00000000380FEC70 000007FED77A3DE1 000000001DA27700 000000000000000A 000000001DA277B0 000000002CE3ECE0 nvencodeapi64.dll!0x7fed77a3de1
00000000380FEDD0 000007FED7963950 0000000000487660 0000000076DFB2C2 00000000380FFD20 000007FEFCE01203 obsnvenc.dll!NVENCEncoder::Encode+0x290
00000000380FFBC0 000000013FED225B 0000000000000000 00000000001177BF 00000000004872F0 0000000000000025 obs.exe!OBS::ProcessFrame+0xdb
00000000380FFCB0 000000013FED2AEA 0000000000000001 0000000000000001 0000000000000967 0000000000000000 obs.exe!OBS::EncodeLoop+0x4aa
00000000380FFDF0 000000013FED1339 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::EncodeThread+0x9
00000000380FFE20 0000000076DC59CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x76dc59cd
00000000380FFE50 0000000076EFB981 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x76efb981

A minidump was saved to C:\Users\Flow\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-06-18_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module