Bug Report 0.583b Error: Out of memory... / Crash

[formi]

Hi there,

with v0.583b i get errors like:
Error: Out of memory while trying to allocate 3461120 bytes at 67B078B2

Happened to me twice today while streaming, as well as once yesterday;
the stream stops and goes for reconnecting while a window with an error message pops up.

Here are the two logs from today:

2013-11-01-1117-12.log

11:19:58: Open Broadcaster Software v0.583b - 32bit (´・ω・｀)
11:19:58: -------------------------------
11:19:58: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
11:19:58: CPU Speed: 3400MHz
11:19:58: Physical Memory:  4095MB Total, 4095MB Free
11:19:58: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
11:19:58: monitor 1: pos={-1280, 0}, size={1280, 1024}
11:19:58: monitor 2: pos={0, 0}, size={1920, 1080}
11:19:58: Windows Version: 6.1 Build 7601 S
11:19:58: Aero is Disabled
11:19:58: -------------------------------
11:19:58: OBS Modules:
11:19:58: Base Address     Module
11:19:58: 00CE0000         OBS.exe
11:19:58: 68750000         OBSApi.dll
11:19:58: 70320000         DShowPlugin.dll
11:19:58: 729E0000         GraphicsCapture.dll
11:19:58: 72680000         NoiseGate.dll
11:19:58: 721C0000         PSVPlugin.dll
11:19:58: ------------------------------------------
11:19:58: Adapter 1
11:19:58:   Video Adapter: AMD Radeon HD 7800 Series
11:19:58:   Video Adapter Dedicated Video Memory: 2128814080
11:19:58:   Video Adapter Shared System Memory: 2166087680
11:19:58:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
11:19:58:   Video Adapter Output 2: pos={-1280, 0}, size={1280, 1024}, attached=true
11:19:58: Incompatible modules (pre-D3D) detected.
11:19:59: Using fixed low latency mode, factor 20
11:19:59: =====Stream Start: 2013-11-01, 11:19:59===============================================
11:19:59:   Multithreaded optimizations: On
11:19:59:   Base resolution: 1920x1080
11:19:59:   Output resolution: 1280x720
11:19:59: ------------------------------------------
11:19:59: Loading up D3D10 on AMD Radeon HD 7800 Series...
11:19:59: ------------------------------------------
11:19:59: Audio Format: 44100hz
11:19:59: Playback device Default
11:19:59: ------------------------------------------
11:19:59: Using desktop audio input: Speakers (Creative SB X-Fi)
11:19:59: ------------------------------------------
11:19:59: Using auxilary audio input: Line 1 (Virtual Audio Cable)
11:19:59: Using Mic QPC timestamps
11:19:59: ------------------------------------------
11:19:59: Audio Encoding: AAC
11:19:59:     bitrate: 96
11:19:59: Using graphics capture
11:19:59: Scene buffering time set to 600
11:19:59: Using custom x264 settings: "keyint=120"
11:19:59: ------------------------------------------
11:19:59: Video Encoding: x264
11:19:59:     fps: 60
11:19:59:     width: 1280, height: 720
11:19:59:     preset: veryfast
11:19:59:     profile: high
11:19:59:     keyint: 120
11:19:59:     CBR: yes
11:19:59:     CFR: yes
11:19:59:     max bitrate: 2250
11:19:59:     buffer size: 2250
11:19:59: ------------------------------------------
11:19:59: MMDeviceAudioSource: Frequency for device 'Speakers (Creative SB X-Fi)' is 384000, samples per sec is 48000
11:19:59: MMDeviceAudioSource: Frequency for device 'Line 1 (Virtual Audio Cable)' is 352800, samples per sec is 44100
11:19:59: SharedTexCapture hooked
11:20:01: Using RTMP service: Twitch / Justin.tv
11:20:01:   Server selection: rtmp://live-fra.justin.tv/app
11:20:01:   Interface: Realtek PCIe GBE Family Controller (ethernet, 1000 mbps)
11:20:01: Completed handshake with rtmp://live-fra.justin.tv/app in 452 ms.
11:20:02: SO_SNDBUF was at 8192
11:20:02: SO_SNDBUF is now 65536
13:04:43: GraphicsCaptureSource::NewCapture:  eliminating old capture
13:04:43: SharedTexCapture hooked
13:04:45: GraphicsCaptureSource::NewCapture:  eliminating old capture
13:04:45: SharedTexCapture hooked
13:04:53: GraphicsCaptureSource::NewCapture:  eliminating old capture
13:04:53: SharedTexCapture hooked
13:05:16: GraphicsCaptureSource::NewCapture:  eliminating old capture
13:05:16: SharedTexCapture hooked
13:05:49: GraphicsCaptureSource::NewCapture:  eliminating old capture
13:05:49: SharedTexCapture hooked

Error: Out of memory while trying to allocate 20294 bytes at 687678B2

2013-11-01-1415-55.log

14:15:56: Open Broadcaster Software v0.583b - 32bit (´・ω・｀)
14:15:56: -------------------------------
14:15:56: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
14:15:56: CPU Speed: 3400MHz
14:15:56: Physical Memory:  4095MB Total, 4095MB Free
14:15:56: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
14:15:56: monitor 1: pos={-1280, 0}, size={1280, 1024}
14:15:56: monitor 2: pos={0, 0}, size={1920, 1080}
14:15:56: Windows Version: 6.1 Build 7601 S
14:15:56: Aero is Disabled
14:15:56: -------------------------------
14:15:56: OBS Modules:
14:15:56: Base Address     Module
14:15:56: 00CE0000         OBS.exe
14:15:56: 67AF0000         OBSApi.dll
14:15:56: 6F170000         DShowPlugin.dll
14:15:56: 72680000         GraphicsCapture.dll
14:15:56: 729E0000         NoiseGate.dll
14:15:56: 70330000         PSVPlugin.dll
14:15:56: ------------------------------------------
14:15:56: Adapter 1
14:15:56:   Video Adapter: AMD Radeon HD 7800 Series
14:15:56:   Video Adapter Dedicated Video Memory: 2128814080
14:15:56:   Video Adapter Shared System Memory: 2166087680
14:15:56:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
14:15:56:   Video Adapter Output 2: pos={-1280, 0}, size={1280, 1024}, attached=true
14:15:56: Incompatible modules (pre-D3D) detected.
14:15:57: Using fixed low latency mode, factor 20
14:15:57: =====Stream Start: 2013-11-01, 14:15:57===============================================
14:15:57:   Multithreaded optimizations: On
14:15:57:   Base resolution: 1920x1080
14:15:57:   Output resolution: 1280x720
14:15:57: ------------------------------------------
14:15:57: Loading up D3D10 on AMD Radeon HD 7800 Series...
14:15:57: ------------------------------------------
14:15:57: Audio Format: 44100hz
14:15:57: Playback device Default
14:15:57: ------------------------------------------
14:15:57: Using desktop audio input: Speakers (Creative SB X-Fi)
14:15:57: ------------------------------------------
14:15:57: Using auxilary audio input: Line 1 (Virtual Audio Cable)
14:15:57: Using Mic QPC timestamps
14:15:57: ------------------------------------------
14:15:57: Audio Encoding: AAC
14:15:57:     bitrate: 96
14:15:57: Using graphics capture
14:15:57: Scene buffering time set to 600
14:15:57: Using custom x264 settings: "keyint=120"
14:15:57: ------------------------------------------
14:15:57: Video Encoding: x264
14:15:57:     fps: 60
14:15:57:     width: 1280, height: 720
14:15:57:     preset: veryfast
14:15:57:     profile: high
14:15:57:     keyint: 120
14:15:57:     CBR: yes
14:15:57:     CFR: yes
14:15:57:     max bitrate: 2250
14:15:57:     buffer size: 2250
14:15:57: ------------------------------------------
14:15:57: MMDeviceAudioSource: Frequency for device 'Speakers (Creative SB X-Fi)' is 384000, samples per sec is 48000
14:15:57: MMDeviceAudioSource: Frequency for device 'Line 1 (Virtual Audio Cable)' is 352800, samples per sec is 44100
14:15:57: SharedTexCapture hooked
14:15:58: Using RTMP service: Twitch / Justin.tv
14:15:58:   Server selection: rtmp://live-fra.justin.tv/app
14:15:58:   Interface: Realtek PCIe GBE Family Controller (ethernet, 1000 mbps)
14:15:59: Completed handshake with rtmp://live-fra.justin.tv/app in 604 ms.
14:16:00: SO_SNDBUF was at 8192
14:16:00: SO_SNDBUF is now 65536
14:18:18: Capture window 0x00090104 invalid or changing, terminating capture
14:18:25: SharedTexCapture hooked

Error: Out of memory while trying to allocate 3461120 bytes at 67B078B2

 

[Lain]

Re: 0.583b Error: Out of memory...

I've never really heard of this happening before. Could you try using the 64bit version instead? You don't have anything in your scenes that would be causing this either. Very unusual. I don't think it's a bug because people with far less free RAM have used it successfully, I think it's something outside causing it, though specifically why I couldn't say at this point.

 

[formi]

Re: 0.583b Error: Out of memory...

Thanks for your response,
I will try the 64Bit Version during the next days and give feedback.

If this wont help, shall i go to the Questions and Help forums?

 

[formi]

Re: 0.583b Error: Out of memory...

Went with the 64Bit version today,
instead of getting Memory-Errors OBS crashed.

OBSCrashLog2013-11-02_1

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files\obs\obsapi.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FEE192B362 (c:\program files\obs\obsapi.dll)
OBS version: Open Broadcaster Software v0.583b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz

Crashing thread stack trace:
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
00000000073EF680 000007FEE192B362 0000000000585800 0000000000001428 0000000000000198 0000000000000000 obsapi.dll!FastAlloc::_Free+0xa2
00000000073EF6B0 000007FEE192B294 0000000000000198 0000000000000372 0000000000566C20 0000000000000198 obsapi.dll!FastAlloc::_ReAllocate+0x114
00000000073EF6E0 000000013FA5F130 0000000000577000 000000013FB7CCE6 0000000000566C20 000007FEE191E904 obs.exe!List<float>::SetSize+0x70
00000000073EF710 000000013FA67F09 0000000001A75FEE 0000000000566C00 00000000073EF7E8 000007FE00000000 obs.exe!List<float>::AppendArray+0x59
00000000073EF740 000000013FA67A50 00000000000001B9 00000000073EF8A0 0000000001A75FEE 0000000000580800 obs.exe!AACEncoder::Encode+0x50
00000000073EF7A0 000000013FA82971 0000000000000001 0000000000017943 0000000000002CCA 0000000000000372 obs.exe!OBS::MainAudioLoop+0x821
00000000073EF970 000000013FA81CC1 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainAudioThread+0x11
00000000073EF9A0 000000007798652D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7798652d
00000000073EF9D0 0000000077ABC541 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77abc541

A minidump was saved to C:\Users\Administrator\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-11-02_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address                      Module
00000001ႀE

OBSCrashLog2013-11-02_2

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files\obs\obsapi.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FEE1B2B362 (c:\program files\obs\obsapi.dll)
OBS version: Open Broadcaster Software v0.583b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz

Crashing thread stack trace:
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
00000000087FF6D0 000007FEE1B2B362 00000000003B2800 0000000000000000 00000000003A0800 00000000003A0B78 obsapi.dll!FastAlloc::_Free+0xa2
00000000087FF700 000007FEE1B1E3CE 0000000000000001 00000000087FF840 00000000022D35A8 00000000003A0800 obsapi.dll!AudioSource::GetBuffer+0x3e
00000000087FF740 000000013F9D25A8 0000000000000001 000000000001E93C 000000000001E09F 00000000000001B9 obs.exe!OBS::MainAudioLoop+0x458
00000000087FF910 000000013F9D1CC1 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainAudioThread+0x11
00000000087FF940 000000007798652D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7798652d
00000000087FF970 0000000077ABC541 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77abc541

A minidump was saved to C:\Users\Administrator\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-11-02_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address                      Module
000000013F9A0000-000000013FAF6000 C:\Program Files\OBS\OBS.exe
0000000077A90000-0000000077C39000 C:\Windows\SYSTEM32\ntdll.dll
0000000077970000-0000000077A8F000 C:\Windows\system32\kernel32.dll
000007FEFDC20000-000007FEFDC8B000 C:\Windows\system32\KERNELBASE.dll
000007FEFC440000-000007FEFC449000 C:\Windows\system32\AVRT.dll
000007FEFE6F0000-000007FEFE70F000 C:\Windows\SYSTEM32\sechost.dll
000007FEFE400000-000007FEFE49F000 C:\Windows\system32\msvcrt.dll
000007FEFF690000-000007FEFF7BD000 C:\Windows\system32\RPCRT4.dll
000007FEFBAE0000-000007FEFBAF8000 C:\Windows\system32\dwmapi.dll
000007FEFE030000-000007FEFE097000 C:\Windows\system32\GDI32.dll
0000000077870000-000000007796A000 C:\Windows\system32\USER32.dll

 

[Lain]

Oh you included the crash dumps, thank you very much, that could be very helpful, I'll check it out

 

[formi]

I have changed my audio drivers and had no problems since then
- so i guess that was the problem.

 

[kalyn]

Hi I am having the same problems with the v0.625b x64 bit version especially when I want to stream from PayDay2. I am receiving the same error and then OBS crashes.

And this should be an issue?!

01:14:41: Nvidia optimus detected, second adapter selected, ignoring useless second adapter, I guess.
01:14:41: Loading up D3D10 on Intel(R) HD Graphics 4600 (Adapter 1)...