Wont play sound on playback recording.

G

gbadertscher81

New Member
here is my log file. when i play recording of my game capture, i cant get sound from play back. i do get sound when im playing, just not on playback recordingjust bought a computer fix this issue but hasnt resolved it. please help..



21:22:30.215: CPU Name: AMD Ryzen 5 5600H with Radeon Graphics
21:22:30.215: CPU Speed: 3294MHz
21:22:30.215: Physical Cores: 6, Logical Cores: 12
21:22:30.215: Physical Memory: 7524MB Total, 2423MB Free
21:22:30.215: Windows Version: 10.0 Build 22000 (release: 2009; revision: 282; 64-bit)
21:22:30.215: Running as administrator: false
21:22:30.215: Aero is Enabled (Aero is always on for windows 8 and above)
21:22:30.216: Windows 10 Gaming Features:
21:22:30.216: Game DVR: On
21:22:30.216: Sec. Software Status:
21:22:30.217: Microsoft Defender Antivirus: disabled (AV)
21:22:30.217: McAfee VirusScan: enabled (AV)
21:22:30.218: Microsoft Firewall: disabled (FW)
21:22:30.218: McAfee Firewall: enabled (FW)
21:22:30.218: Current Date/Time: 2022-04-08, 21:22:30
21:22:30.218: Browser Hardware Acceleration: true
21:22:30.218: Hide OBS windows from screen capture: false
21:22:30.218: Qt Version: 5.15.2 (runtime), 5.15.2 (compiled)
21:22:30.218: Portable mode: false
21:22:30.607: OBS 27.2.4 (64-bit, windows)
21:22:30.607: ---------------------------------
21:22:30.608: ---------------------------------
21:22:30.608: audio settings reset:
21:22:30.608: samples per sec: 48000
21:22:30.608: speakers: 2
21:22:30.611: ---------------------------------
21:22:30.611: Initializing D3D11...
21:22:30.611: Available Video Adapters:
21:22:30.615: Adapter 0: Radeon RX 5500M
21:22:30.615: Dedicated VRAM: 4252446720
21:22:30.615: Shared VRAM: 3945127936
21:22:30.615: PCI ID: 1002:7340
21:22:30.615: Driver Version: 27.20.21020.3005
21:22:30.616: output 0:
21:22:30.616: name=
21:22:30.616: pos={0, 0}
21:22:30.616: size={1920, 1080}
21:22:30.616: attached=true
21:22:30.616: refresh=60
21:22:30.616: space=RGB_FULL_G22_NONE_P709
21:22:30.616: sdr_white_nits=80
21:22:30.616: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
21:22:30.616: Adapter 1: AMD Radeon(TM) Graphics
21:22:30.616: Dedicated VRAM: 520290304
21:22:30.616: Shared VRAM: 3945127936
21:22:30.616: PCI ID: 1002:1638
21:22:30.616: Driver Version: 27.20.21020.3005
21:22:30.620: Loading up D3D11 on adapter Radeon RX 5500M (0)
21:22:32.870: D3D11 loaded successfully, feature level used: b000
21:22:32.870: DXGI increase maximum frame latency success
21:22:32.870: D3D11 GPU priority setup failed (not admin?)
21:22:33.228: ---------------------------------
21:22:33.228: video settings reset:
21:22:33.228: base resolution: 1920x1080
21:22:33.228: output resolution: 1920x1080
21:22:33.228: downscale filter: Bicubic
21:22:33.228: fps: 60/1
21:22:33.228: format: NV12
21:22:33.228: YUV mode: 709/Partial
21:22:33.228: NV12 texture support enabled
21:22:33.234: Audio monitoring device:
21:22:33.234: name: Default
21:22:33.234: id: default
21:22:33.234: ---------------------------------
21:22:33.246: No AJA devices found, skipping loading AJA UI plugin
21:22:33.246: Failed to initialize module 'aja-output-ui.dll'
21:22:33.248: No AJA devices found, skipping loading AJA plugin
21:22:33.248: Failed to initialize module 'aja.dll'
21:22:33.248: Skipping module '../../obs-plugins/64bit/chrome_elf.dll', not an OBS plugin
21:22:33.251: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
21:22:33.252: Failed to load 'en-US' text for module: 'decklink-captions.dll'
21:22:33.254: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
21:22:33.534: [AMF] Version 2.7.0 loaded (Compiled: 1.4.14.0, Runtime: 1.4.20.0, Library: 1;4;20;0;21.10.20.03;202106171103;CL#2321380).
21:22:33.573: [AMF] <Id: 1> Unable to set converter transfer characteristic, error AMF_NOT_FOUND (code 11)
21:22:33.617: [AMF] <Id: 2> Unable to set converter transfer characteristic, error AMF_NOT_FOUND (code 11)
21:22:33.623: [AMF] [Capability Manager] Testing Direct3D 11 Adapter 'Radeon RX 5500M (VEN_1002/DEV_7340/SUB_8934103c/REV_00c1)':
21:22:33.623: H264/AVC: Supported
21:22:33.623: H265/HEVC: Supported
21:22:33.623:
21:22:33.651: [AMF] <Id: 3> Unable to set converter transfer characteristic, error AMF_NOT_FOUND (code 11)
21:22:33.681: [AMF] <Id: 4> Unable to set converter transfer characteristic, error AMF_NOT_FOUND (code 11)
21:22:33.686: [AMF] [Capability Manager] Testing Direct3D 11 Adapter 'AMD Radeon(TM) Graphics (VEN_1002/DEV_1638/SUB_8934103c/REV_00c6)':
21:22:33.686: H264/AVC: Supported
21:22:33.686: H265/HEVC: Supported
21:22:33.686:
21:22:33.702: Skipping module '../../obs-plugins/64bit/libcef.dll', not an OBS plugin
21:22:33.702: Skipping module '../../obs-plugins/64bit/libEGL.dll', not an OBS plugin
21:22:33.703: Skipping module '../../obs-plugins/64bit/libGLESv2.dll', not an OBS plugin
21:22:33.718: [obs-browser]: Version 2.17.13
21:22:33.718: [obs-browser]: CEF Version 95.0.0-MediaHandler.2467+g8092a57+chromium-95.0.4638.69
21:22:33.728: [noise suppress]: NVIDIA RTX denoiser disabled, redistributable not found
21:22:34.191: [vlc-video]: VLC 3.0.16 Vetinari found, VLC video source enabled
21:22:34.203: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
21:22:34.204: No blackmagic support
21:22:34.212: ---------------------------------
21:22:34.212: Loaded Modules:
21:22:34.212: win-wasapi.dll
21:22:34.212: win-mf.dll
21:22:34.212: win-dshow.dll
21:22:34.212: win-decklink.dll
21:22:34.212: win-capture.dll
21:22:34.212: vlc-video.dll
21:22:34.212: text-freetype2.dll
21:22:34.212: rtmp-services.dll
21:22:34.212: obs-x264.dll
21:22:34.212: obs-vst.dll
21:22:34.212: obs-transitions.dll
21:22:34.212: obs-text.dll
21:22:34.212: obs-qsv11.dll
21:22:34.212: obs-outputs.dll
21:22:34.212: obs-filters.dll
21:22:34.212: obs-ffmpeg.dll
21:22:34.212: obs-browser.dll
21:22:34.212: image-source.dll
21:22:34.212: frontend-tools.dll
21:22:34.212: enc-amf.dll
21:22:34.212: decklink-ouput-ui.dll
21:22:34.212: decklink-captions.dll
21:22:34.212: coreaudio-encoder.dll
21:22:34.212: ---------------------------------
21:22:34.213: ==== Startup complete ===============================================
21:22:34.263: All scene data cleared
21:22:34.263: ------------------------------------------------
21:22:34.270: [win-wasapi: 'Desktop Audio'] update settings:
21:22:34.270: device id: default
21:22:34.270: use device timing: 1
21:22:34.274: [Loaded global audio device]: 'Desktop Audio'
21:22:34.274: - monitoring: monitor and output
21:22:34.274: [win-wasapi: 'Mic/Aux'] update settings:
21:22:34.274: device id: default
21:22:34.274: use device timing: 0
21:22:34.275: [Loaded global audio device]: 'Mic/Aux'
21:22:34.290: WASAPI: Device 'Game Capture HD60 S Audio (Game Capture HD60 S)' [48000 Hz] initialized
21:22:34.297: Switched to scene 'Scene'
21:22:34.297: ------------------------------------------------
21:22:34.297: Loaded scenes:
21:22:34.297: - scene 'Scene':
21:22:34.297: - source: 'HD60S' (dshow_input)
21:22:34.297: - monitoring: monitor and output
21:22:34.297: ------------------------------------------------
21:22:34.301: WASAPI: Device 'Speaker (Realtek(R) Audio)' [48000 Hz] initialized
21:22:34.326: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
21:22:34.326:
21:22:35.420: ---------------------------------
21:22:35.421: [DShow Device: 'HD60S'] settings updated:
21:22:35.421: video device: Elgato Game Capture HD
21:22:35.421: video path: __elgato
21:22:35.421: resolution: 1920x1080
21:22:35.421: flip: 0
21:22:35.421: fps: 60.00 (interval: 166666)
21:22:35.421: format: UYVY
21:22:35.421: buffering: enabled
21:22:35.421: using video device audio: yes
21:22:35.421: sample rate: 0
21:22:35.421: channels: 0
21:22:35.421: audio type: WaveOut
 
Your log contains no recording or streaming session. Results of this log analysis are limited. Please post a link to a clean log file.
To make a clean log file, please follow these steps:

1) Restart OBS.
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Send that link via this troubleshooting tool or whichever support chat you are using.
 
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