Hi all,
Here's my latest OBS log: https://obsproject.com/logs/JTmORUSx502Wivoh
Intermittently, OBS will cause Windows 11 to hang,and the only way it clears is via a forced reboot of the system (I gave it a day to try and recover at one point). If I have a sound source such as Spotify loaded, it will continue playing until it's time for it to load another song. This may occur twice in a stream on one day, and have a week go by without it.
Additionally, if there is any change in screen resolution with OBS open (say I bump one of my monitor's power buttons on accident and try to then turn the screen back on) , this has also caused my system to crash in a similar way.
Less frequently, without touching OBS, it will suddenly distort the preview window of my screen, usually causing the application to hang (but it then recovers after a few second), and as soon as I click any of the elements to resize them in the preview it goes back to the way it was.
Here's some specs:
OS Name Microsoft Windows 11 Home
Version 10.0.22000 Build 22000
System Manufacturer Micro-Star International Co., Ltd.
System Model MPG H410 Trident 3 (MS-B932)
System Type x64-based PC
System SKU B932.8
Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz, 2901 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 8.10, 5/26/2020
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MS-B9321
BaseBoard Version 1.0
Display
Operating System: Windows 10 Home, 64-bit
DirectX version: 12.0
GPU processor: NVIDIA GeForce RTX 2060 SUPER
Driver version: 511.65
Driver Type: DCH
Direct3D feature level: 12_1
CUDA Cores: 2176
Core clock: 1650 MHz
Memory data rate: 14.00 Gbps
Memory interface: 256-bit
Memory bandwidth: 448.06 GB/s
Total available graphics memory: 16347 MB
Dedicated video memory: 8192 MB GDDR6
System video memory: 0 MB
Shared system memory: 8155 MB
Video BIOS version: 90.06.44.40.BC
IRQ: Not used
Bus: PCI Express x16 Gen3
Device Id: 10DE 1F06 8D931462
Part Number: G160 0062
Capture Card
Elgato HD60 S Game Capture HD 3.60.56 (3056)
There are other changes that came along with this that may or may not be related. As OBS was installed, usb ports were changed for several devices due to an office move. When recovering from a crash (which only ever occurs with OBS running), I get USB errors when the PC comes back up, however none of the USB devices are not functioning (I can unplug all of them and it's still there). I have an "Unknown USB Device (Link in Compliance mode)" that I have disabled because I am not sure what device it could be referring to. Every device I have connected works fine. This error started coming up after the first OBS crashes.
I have noticed the past couple of patches talking about bugs that are hanging Win 11...seems mine is still having some issues!
Thanks in advance for your help! I'm not sure what else I can do on this end.
Here's my latest OBS log: https://obsproject.com/logs/JTmORUSx502Wivoh
Intermittently, OBS will cause Windows 11 to hang,and the only way it clears is via a forced reboot of the system (I gave it a day to try and recover at one point). If I have a sound source such as Spotify loaded, it will continue playing until it's time for it to load another song. This may occur twice in a stream on one day, and have a week go by without it.
Additionally, if there is any change in screen resolution with OBS open (say I bump one of my monitor's power buttons on accident and try to then turn the screen back on) , this has also caused my system to crash in a similar way.
Less frequently, without touching OBS, it will suddenly distort the preview window of my screen, usually causing the application to hang (but it then recovers after a few second), and as soon as I click any of the elements to resize them in the preview it goes back to the way it was.
Here's some specs:
OS Name Microsoft Windows 11 Home
Version 10.0.22000 Build 22000
System Manufacturer Micro-Star International Co., Ltd.
System Model MPG H410 Trident 3 (MS-B932)
System Type x64-based PC
System SKU B932.8
Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz, 2901 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 8.10, 5/26/2020
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MS-B9321
BaseBoard Version 1.0
Display
Operating System: Windows 10 Home, 64-bit
DirectX version: 12.0
GPU processor: NVIDIA GeForce RTX 2060 SUPER
Driver version: 511.65
Driver Type: DCH
Direct3D feature level: 12_1
CUDA Cores: 2176
Core clock: 1650 MHz
Memory data rate: 14.00 Gbps
Memory interface: 256-bit
Memory bandwidth: 448.06 GB/s
Total available graphics memory: 16347 MB
Dedicated video memory: 8192 MB GDDR6
System video memory: 0 MB
Shared system memory: 8155 MB
Video BIOS version: 90.06.44.40.BC
IRQ: Not used
Bus: PCI Express x16 Gen3
Device Id: 10DE 1F06 8D931462
Part Number: G160 0062
Capture Card
Elgato HD60 S Game Capture HD 3.60.56 (3056)
There are other changes that came along with this that may or may not be related. As OBS was installed, usb ports were changed for several devices due to an office move. When recovering from a crash (which only ever occurs with OBS running), I get USB errors when the PC comes back up, however none of the USB devices are not functioning (I can unplug all of them and it's still there). I have an "Unknown USB Device (Link in Compliance mode)" that I have disabled because I am not sure what device it could be referring to. Every device I have connected works fine. This error started coming up after the first OBS crashes.
I have noticed the past couple of patches talking about bugs that are hanging Win 11...seems mine is still having some issues!
Thanks in advance for your help! I'm not sure what else I can do on this end.