Hey guys. The most recent Windows 10 update "deleted" my camera from obs studios. It was working fine before and then after the update my camera won't show up anymore. I'm using a blackmagic intensity shuttle, Sony PXW-Z150 4K XDCAM, and the newest Windows 10 home version 19041.685. Any ideas what's going on?
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
Windows 10 Update Deleted My Camera
- Thread starter Ithilix
- Start date
XCalRocketMan
New Member
Hmm. Last Sunday I had 26.1.1 fail to recognise my camera - black screen. I reloaded 25.0.8 and it worked just fine again. Not sure if this is a Windows 10 issue or OBS issue, but right now I'm going to stick with 25.0.8.
Lawrence_SoCal
Active Member
Have you checked your Windows OS privacy/security settings for the camera?
And in case Windows changed device ID, have you tried simply adding a 'new' camera (same as the old one)?
And in case Windows changed device ID, have you tried simply adding a 'new' camera (same as the old one)?
XCalRocketMan
New Member
This camera is a Sony PTZ fed through a BlackMagic ATEM switcher to a BlackMagic capture card. Not sure the Windows OS privacy settings apply in this case. The camera was added again as a new source and that doesn't resolve the issue.Have you checked your Windows OS privacy/security settings for the camera?
And in case Windows changed device ID, have you tried simply adding a 'new' camera (same as the old one)?
Lawrence_SoCal
Active Member
This last Sunday, for the first time in 9+ months OBS didn't recognize the 3.5mm audio feed (from sound panel).
Upgrade from 25.0.8 to 26.1.1 a few weeks ago. and I I think I did OEM BIOS/driver updates a few weeks ago as well.
Turns out OBS was configured for Audio Input to use Default device (via Realtek motherboard based port) and for some reason changed this time??? no idea why. Took 20+ minutes of stress right before livestream before I recognized issue was OBS association to Audio device via OS device, and somewhere along that path, something changed.... There are some nice parts of Win10, but at times I really do miss the older, simpler desktop OS versions before it
and Win10 v1904 is a year and a half old... passed time to be updated
Ignoring OBS, does the camera appear in any other software? if not, have you tried a different camera? have you made sure the camera signal didn't get messed up (be that HDMI vs BNC or RCA? or could be a cable issue?) checked with BlackMagic on troubleshooting? Have you tried bypassing the ATEM switcher to troubleshoot? lots of possible kinks in that video path, that may or may not have anything to do with your PC (based on what you described so far.. you may have done more troubleshooting and narrowed issue down to PC and just not mentioned it)... I'm just trying to be thorough and give you a range of things to check
oooh, just looked up that camera.... lots of possible changes on camera itself like CODEC, or ?? could cause mis-match with other settngs
good luck
Upgrade from 25.0.8 to 26.1.1 a few weeks ago. and I I think I did OEM BIOS/driver updates a few weeks ago as well.
Turns out OBS was configured for Audio Input to use Default device (via Realtek motherboard based port) and for some reason changed this time??? no idea why. Took 20+ minutes of stress right before livestream before I recognized issue was OBS association to Audio device via OS device, and somewhere along that path, something changed.... There are some nice parts of Win10, but at times I really do miss the older, simpler desktop OS versions before it
That might be the problem.. assuming... not a good idea. Maybe OS privacy/security settings don't apply, but they also easily could.Not sure the Windows OS privacy settings apply in this case.
and Win10 v1904 is a year and a half old... passed time to be updated
Ignoring OBS, does the camera appear in any other software? if not, have you tried a different camera? have you made sure the camera signal didn't get messed up (be that HDMI vs BNC or RCA? or could be a cable issue?) checked with BlackMagic on troubleshooting? Have you tried bypassing the ATEM switcher to troubleshoot? lots of possible kinks in that video path, that may or may not have anything to do with your PC (based on what you described so far.. you may have done more troubleshooting and narrowed issue down to PC and just not mentioned it)... I'm just trying to be thorough and give you a range of things to check
oooh, just looked up that camera.... lots of possible changes on camera itself like CODEC, or ?? could cause mis-match with other settngs
good luck
XCalRocketMan
New Member
This last Sunday, for the first time in 9+ months OBS didn't recognize the 3.5mm audio feed (from sound panel).
Upgrade from 25.0.8 to 26.1.1 a few weeks ago. and I I think I did OEM BIOS/driver updates a few weeks ago as well.
Turns out OBS was configured for Audio Input to use Default device (via Realtek motherboard based port) and for some reason changed this time??? no idea why. Took 20+ minutes of stress right before livestream before I recognized issue was OBS association to Audio device via OS device, and somewhere along that path, something changed.... There are some nice parts of Win10, but at times I really do miss the older, simpler desktop OS versions before it
That might be the problem.. assuming... not a good idea. Maybe OS privacy/security settings don't apply, but they also easily could.
and Win10 v1904 is a year and a half old... passed time to be updated
Ignoring OBS, does the camera appear in any other software? if not, have you tried a different camera? have you made sure the camera signal didn't get messed up (be that HDMI vs BNC or RCA? or could be a cable issue?) checked with BlackMagic on troubleshooting? Have you tried bypassing the ATEM switcher to troubleshoot? lots of possible kinks in that video path, that may or may not have anything to do with your PC (based on what you described so far.. you may have done more troubleshooting and narrowed issue down to PC and just not mentioned it)... I'm just trying to be thorough and give you a range of things to check
oooh, just looked up that camera.... lots of possible changes on camera itself like CODEC, or ?? could cause mis-match with other settngs
good luck
Thanks for the advice. I did check out the camera, cables, with and without the STEM. All works. OBS 25.0.8 works. I remove 25.0.8, install 26.1.1, changing nothing else. No joy - black screen. Reinstall 25.0.8 and it works again. Sounds like something with OBS does it not?
Lawrence_SoCal
Active Member
Yes, does sound like a setting/assumption change from v25.0.8 to v26.1.1. but outside my area of expertiseSounds like something with OBS does it not?
Folks who could help may not reply due to thread title.
It might help to revert to v25.0.8 and record/stream for a few minutes, and save log
]
then upgrade to v26 and try again,
then create new thread title as something like 'lost camera image with upgrade to v26', posting both logs
XCalRocketMan
New Member
Yes, does sound like a setting/assumption change from v25.0.8 to v26.1.1. but outside my area of expertise
Folks who could help may not reply due to thread title.
It might help to revert to v25.0.8 and record/stream for a few minutes, and save log
]
then upgrade to v26 and try again,
then create new thread title as something like 'lost camera image with upgrade to v26', posting both logs
Thanks ... that is a good suggestion.