Question / Help WINDOWS 10 OBS CRASH (Woops, OBS has crashed!)

[Charly]

Hi there,
I have crashes after Windows 10 Pro in 64bits, can you help me?
I tried everything, compatibility mode, NVIDIA configuration, etc.

I made a dump file, you can download it here https://drive.google.com/open?id=13RSuirx5BKxSpuykx-oCaoZCbVeGt_mh

Sending crash log


Thank you so much
Charly Romero

 

[R1CH]

Your Intel graphics drivers are crashing, ensure they are up to date.

 

[Charly]

There are no more updated drivers for my Intel Hd Graphics card. I have version V8.15.10.2405 of 2011-08-26. I checked on the official Intel website too https://downloadcenter.intel.com/product/80939/Graphics-Drivers , and there are no more recent ones. A strange thing is that with windows 7 the obs caused me no problem.

I attached a detailed capture of my video card, where the generation and the model could be deduced.

The truth, for me, OBS is a phenomenal software and I feel sorry for not being able to use it for these inconveniences.

 

[Charly]

Another thing that is strange is that with the NVIDIA card the OBS does not work either. Report the CRASH. Should I make any changes to the configuration files?

 

[kRONOS973]

Does it crash opening obs or recording/streaming?
Maybe give slobs a try, since it has a flag for forcing the dedicated gpu to be used.

 

[Charly]

Does it crash opening obs or recording/streaming?
Maybe give slobs a try, since it has a flag for forcing the dedicated gpu to be used.

I run the program, open. And after a while, before starting a recording or transmission that error comes out

 

[koala]

It may be that the Intel Driver & Support assistant proposes some other/newer Intel HD graphics driver:
https://www.intel.com/content/www/us/en/support/detect.html

 

[Charly]

It may be that the Intel Driver & Support assistant proposes some other/newer Intel HD graphics driver:
https://www.intel.com/content/www/us/en/support/detect.html

Thanks but I installed it and it only opens a browser that shows me the specifications of my pc, does not provide me with more recent updates for the Intel HD Graphics driver