Question / Help Window Capture Black Screen

[Adam Koenig]

I am trying to use Window Capture for recording/streaming Pokemon Showdown, which is an in-browser battle simulator for Pokemon, as well as the pop-out window for Twitch chat. All I am getting in the preview window is two black boxes. Using any other form of capture besides BrowserSource yield the same result, and using BrowserSource is not an option is it does not record anything I'm doing. This issue is occurring with both the Studio and Classic versions.

Log:
https://gist.github.com/a222a62f80a696c2cbf8d6518c3fa05c

 

[C-Dude]

Make sure to use the 64bit version of OBS instead of the 32bit version

Someone correct me if im wrong but, Im pretty sure that there is a bug that makes some sources not show up.
Probably blame Jim.

 

[Adam Koenig]

Switched over to 64bit and still nothing. Any other suggestions?

Log:
https://gist.github.com/a61e891394f4ed2c39bc715b0e1339d6

 

[Harold]

Switch back to 32-bit. There's no reason to go 64-bit except for specific hardware support.

And try playing the game in firefox instead of chrome.

 

[Adam Koenig]

It works! Wasn't aware that chrome wasn't compatible with obs, thanks for the help.

 

[Harold]

Chrome 50 and up with hardware acceleration enabled aren't compatible.

 

[ronlonse]

For me, OBS stopped working on Chrome 55. The best way is to download an older version of Chrome and prevent the browser from upgrade by renaming the GoogleUpdate.exe file, until OBS fix this issue. Google sure as heck won't do a thing for OBS users.