Bug Report Will it ever be stable?

Z

Zephiris

Member
Just for reference, that is not a crash. A crash means that OBS itself encountered an unrecoverable error and closes the entire program because of it. What you are experiencing is connection instability. When you get the "reconnecting" message and a countdown, then OBS lost connection to the ingest server. This can be caused by a problem with the ingest server, or a problem with your internet connection. It would be helpful if you would post a log file so we can see what is happening in more detail.

Here's how to post a log file: http://obsproject.com/forum/viewtopic.php?f=6&t=97
 
R

R1CH

Forum Admin
Developer
This is likely not the fault of OBS. I have personally tested it with a known good PC, connection and router and have managed over 22 hours of uninterrupted streaming. Disconnections often occur from poor connections, bad routers or 3rd party software interfering etc.
 
A

Avoidlol

New Member
Yes, some days I stream for example yesterday 12 hours straight, today I "disconnected" after 30min but so far so good
 
A

Avoidlol

New Member
Code: 
Open Broadcaster Software v0.48.012b (experimental test build) - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
CPU Speed: 3510MHz
Physical Memory:  4095MB Total, 4095MB Free
stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
monitor 1: pos={-1680, 0}, size={1680, 1050}
monitor 2: pos={0, 0}, size={1920, 1080}
Windows Version: 6.1 Build 7601 S
Aero is Enabled
------------------------------------------
Adapter 1
  Video Adapter: AMD Radeon HD 6800 Series
  Video Adapter Dedicated Video Memory: 1051422720
  Video Adapter Shared System Memory: 3243479040
=====Stream Start: 2013-04-09, 14:54:27===============================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a9e53ba0-3d0b-48db-a7e7-406c00d34eb5}
------------------------------------------
Using desktop audio input: Speakers (2- Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (2- Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
Using Window Capture
Using Window Capture
Using Window Capture
Warning -- DShowPlugin: Could not create device filter
Using directshow input
Using bitmap image
Using bitmap image
Using Window Capture
Using text output
Using Window Capture
Using bitmap image
Using text output
Using text output
Using text output
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: faster
    CBR: no
    CFR: no
    max bitrate: 3500
    buffer size: 4000
    quality: 10
------------------------------------------
Total frames rendered: 5876, number of frames that lagged: 9 (0.15%) (it's okay for some frames to lag)
Total duplicated frames: 7 (0.12%)
=====Stream End: 2013-04-09, 14:57:43=================================================
=====Stream Start: 2013-04-09, 14:57:44===============================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a9e53ba0-3d0b-48db-a7e7-406c00d34eb5}
------------------------------------------
Using desktop audio input: Speakers (2- Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (2- Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
Using Window Capture
Using Window Capture
Using Window Capture
Warning -- DShowPlugin: Could not create device filter
Using directshow input
Using bitmap image
Using bitmap image
Using Window Capture
Using text output
Using Window Capture
Using bitmap image
Using text output
Using text output
Using text output
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: faster
    CBR: no
    CFR: no
    max bitrate: 3500
    buffer size: 4000
    quality: 10
------------------------------------------
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-lhr.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Audio timestamp for device 'Microphone (2- Logitech G930 Headset)' was behind target timestamp by 1!  Had to delete audio segment.

RTMPPublisher::BufferedSend: Increasing socket send buffer to ISB 262144
RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10053
Total frames rendered: 303769, number of frames that lagged: 431 (0.14%) (it's okay for some frames to lag)
Total duplicated frames: 2000 (0.66%)
okay, this is strange
librtmp error: WriteN, RTMP send error 10053 (79 bytes)
librtmp error: WriteN, RTMP send error 10038 (42 bytes)
Number of times waited to send: 4, Waited for a total of 16402 bytes
Number of b-frames dropped: 36 (0.012%), Number of p-frames dropped: 34 (0.011%), Total 70 (0.023%)
=====Stream End: 2013-04-09, 17:46:34=================================================
=====Stream Start: 2013-04-09, 17:46:44===============================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a9e53ba0-3d0b-48db-a7e7-406c00d34eb5}
------------------------------------------
Using desktop audio input: Speakers (2- Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (2- Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
Using Window Capture
Using Window Capture
Using Window Capture
Warning -- DShowPlugin: Could not create device filter
Using directshow input
Using bitmap image
Using bitmap image
Using Window Capture
Using text output
Using Window Capture
Using bitmap image
Using text output
Using text output
Using text output
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: faster
    CBR: no
    CFR: no
    max bitrate: 3500
    buffer size: 4000
    quality: 10
------------------------------------------
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-lhr.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Audio timestamp for device 'Microphone (2- Logitech G930 Headset)' was behind target timestamp by 1!  Had to delete audio segment.

RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10053
Total frames rendered: 317924, number of frames that lagged: 425 (0.13%) (it's okay for some frames to lag)
Total duplicated frames: 3066 (0.96%)
librtmp error: WriteN, RTMP send error 10053 (79 bytes)
librtmp error: WriteN, RTMP send error 10038 (42 bytes)
Number of times waited to send: 2, Waited for a total of 8194 bytes
Number of b-frames dropped: 35 (0.011%), Number of p-frames dropped: 35 (0.011%), Total 70 (0.022%)
=====Stream End: 2013-04-09, 20:43:25=================================================
=====Stream Start: 2013-04-09, 20:43:35===============================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a9e53ba0-3d0b-48db-a7e7-406c00d34eb5}
------------------------------------------
Using desktop audio input: Speakers (2- Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (2- Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using Window Capture
Using Window Capture
Using Window Capture
Using Window Capture
Warning -- DShowPlugin: Could not create device filter
Using directshow input
Using bitmap image
Using bitmap image
Using Window Capture
Using text output
Using Window Capture
Using bitmap image
Using text output
Using text output
Using text output
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: faster
    CBR: no
    CFR: no
    max bitrate: 3500
    buffer size: 4000
    quality: 10
------------------------------------------
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-lhr.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Total frames rendered: 725370, number of frames that lagged: 1191 (0.16%) (it's okay for some frames to lag)
Total duplicated frames: 7158 (0.99%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-10, 03:26:43=================================================

Profiler results:

==============================================================
frame - [100%] [avg time: 5.751 ms] [avg calls per frame: 1] [children: 93.4%] [unaccounted: 6.62%]
| scene->Preprocess - [48.3%] [avg time: 2.779 ms] [avg calls per frame: 1]
| video encoding and uploading - [45.1%] [avg time: 2.591 ms] [avg calls per frame: 1] [children: 44.7%] [unaccounted: 0.365%]
| | CopyResource - [0.139%] [avg time: 0.008 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.0348%] [avg time: 0.002 ms] [avg calls per frame: 0]
| | call to encoder - [44.1%] [avg time: 2.538 ms] [avg calls per frame: 1]
| | sending stuff out - [0.383%] [avg time: 0.022 ms] [avg calls per frame: 1]
==============================================================

First two "stops" was connectivity crashes and last was me stopping
 
A

Avoidlol

New Member
Today downgraded to the stable version, 10min in it goes *ding* reconnecting, that was with the 64bit version, so far so good on the 32bit
 
Z

Zephiris

Member
I guess we were not clear enough before. This reconnecting message means that either your internet connection is dropping the connection to the server, or the server itself is dropping your connection. This is not a problem with OBS.
 
A

Avoidlol

New Member
Yeah I got that message, but this cannot be right, I have some other streamer friends, one uses OBS aswell and other uses XSplit and the guy with OBS has same issue, guy with XSplit hasn't disconnected for weeks.

I am changing server, restarting computer, flushing DNS, restarting modem, called my ISP 2 weeks ago and switched my modem to another model, adjusting bitrates, I'm using the recommended values on your page here, I don't lag or lose connection while I am playing Diablo 3 which is a very action based game so I would feel it immediately if I did lag out, but nop it just starts reconnecting out of nowhere

I will post clear logs tomorrow, I don't know which ones to post since I got like 6 different files that was modified today, and yes I did "crash" once today after 6:30 hours
 
H

Haliinen

Member
Avoidlol said:
Yeah I got that message, but this cannot be right, I have some other streamer friends, one uses OBS aswell and other uses XSplit and the guy with OBS has same issue, guy with XSplit hasn't disconnected for weeks
Click to expand...

Sorry, this makes no sense at all, I can't replicate this one. Check your Internet connection.
 
R

R1CH

Forum Admin
Developer
Keep in mind xsplit silently reconnects if you get dropped, you may not even realise you're being disconnected.
 
A

Avoidlol

New Member
R1CH said:
Keep in mind xsplit silently reconnects if you get dropped, you may not even realise you're being disconnected.
Click to expand...
I know that, but I can see on twitch that the video is a full 10 or 12 hour video instead of splits of 4-6 hours with OBS, indicating the stream crashes, also I have my streaming software on my other monitor at all times

Haliinen said:
Avoidlol said:
Yeah I got that message, but this cannot be right, I have some other streamer friends, one uses OBS aswell and other uses XSplit and the guy with OBS has same issue, guy with XSplit hasn't disconnected for weeks
Click to expand...

Sorry, this makes no sense at all, I can't replicate this one. Check your Internet connection.
Click to expand...

As said previously, I have no problem with my internet connection, I don't disconnect or lag in any game or software, OBS just pops, it seem to like to do it after 6 hours of streaming, but it can be complete random, I forgot about the logs but I will stream today and provide logs if it happens again, cleared my folder in preparation
 
A

Avoidlol

New Member
Code: 
Open Broadcaster Software v0.48.014b (test build) - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
CPU Speed: 3510MHz
Physical Memory:  4095MB Total, 4095MB Free
stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
monitor 1: pos={-1680, 0}, size={1680, 1050}
monitor 2: pos={0, 0}, size={1920, 1080}
Windows Version: 6.1 Build 7601 S
Aero is Enabled
------------------------------------------
Adapter 1
  Video Adapter: AMD Radeon HD 6800 Series
  Video Adapter Dedicated Video Memory: 1051422720
  Video Adapter Shared System Memory: 3243479040
=====Stream Start: 2013-04-18, 10:03:06===============================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a9e53ba0-3d0b-48db-a7e7-406c00d34eb5}
------------------------------------------
Using desktop audio input: Speakers (2- Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (2- Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using text output
Using Window Capture
Using Window Capture
Using Window Capture
Using Window Capture
------------------------------------------
    device: Logitech B910 HD Webcam,
    device id \\?\usb#vid_046d&pid_0823&mi_02#7&2f74b7ad&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
    chosen type: I420, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 166666-2000000, fourCC: 'I420'
    audio device: (null),
    audio device id (null),

Using directshow input
Using Window Capture
Using bitmap image
Using bitmap image
Using Window Capture
Using text output
Using Window Capture
Using bitmap image
Using text output
Using text output
Using text output
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: faster
    CBR: no
    CFR: no
    max bitrate: 3800
    buffer size: 3800
    quality: 10
------------------------------------------
Total frames rendered: 1315, number of frames that lagged: 9 (0.68%) (it's okay for some frames to lag)
Total duplicated frames: 2 (0.15%)
=====Stream End: 2013-04-18, 10:03:51=================================================
Using fixed low latency mode, factor 20
=====Stream Start: 2013-04-18, 10:05:09===============================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a9e53ba0-3d0b-48db-a7e7-406c00d34eb5}
------------------------------------------
Using desktop audio input: Speakers (2- Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (2- Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using text output
Using Window Capture
Using Window Capture
Using Window Capture
Using Window Capture
------------------------------------------
    device: Logitech B910 HD Webcam,
    device id \\?\usb#vid_046d&pid_0823&mi_02#7&2f74b7ad&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
    chosen type: I420, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 166666-2000000, fourCC: 'I420'
    audio device: (null),
    audio device id (null),

Using directshow input
Using Window Capture
Using bitmap image
Using bitmap image
Using Window Capture
Using text output
Using Window Capture
Using bitmap image
Using text output
Using text output
Using text output
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: faster
    CBR: no
    CFR: no
    max bitrate: 3800
    buffer size: 3800
    quality: 10
------------------------------------------
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ams.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
RTMPPublisher::BufferedSend: Increasing socket send buffer to ISB 262144
RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10053
Total frames rendered: 436942, number of frames that lagged: 1909 (0.44%) (it's okay for some frames to lag)
Total duplicated frames: 3743 (0.86%)
librtmp error: WriteN, RTMP send error 10053 (79 bytes)
librtmp error: WriteN, RTMP send error 10038 (42 bytes)
Number of times waited to send: 52, Waited for a total of 190739 bytes
Number of b-frames dropped: 7 (0.0016%), Number of p-frames dropped: 0 (0%), Total 7 (0.0016%)
=====Stream End: 2013-04-18, 14:08:35=================================================
Using fixed low latency mode, factor 20
=====Stream Start: 2013-04-18, 14:08:39===============================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a9e53ba0-3d0b-48db-a7e7-406c00d34eb5}
------------------------------------------
Using desktop audio input: Speakers (2- Logitech G930 Headset)
Using 7.1 surround speaker setup (experimental)
------------------------------------------
Using auxilary audio input: Microphone (2- Logitech G930 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 256
Using text output
Using Window Capture
Using Window Capture
Using Window Capture
Using Window Capture
------------------------------------------
    device: Logitech B910 HD Webcam,
    device id \\?\usb#vid_046d&pid_0823&mi_02#7&2f74b7ad&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
    chosen type: I420, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 166666-2000000, fourCC: 'I420'
    audio device: (null),
    audio device id (null),

Using directshow input
Using Window Capture
Using bitmap image
Using bitmap image
Using Window Capture
Using text output
Using Window Capture
Using bitmap image
Using text output
Using text output
Using text output
Using Window Capture
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1920, height: 1080
    preset: faster
    CBR: no
    CFR: no
    max bitrate: 3800
    buffer size: 3800
    quality: 10
------------------------------------------
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-ams.justin.tv/app
SO_SNDBUF was at 8192
SO_SNDBUF is now 65536
Using Window Capture
Total frames rendered: 107183, number of frames that lagged: 394 (0.37%) (it's okay for some frames to lag)
Total duplicated frames: 1855 (1.73%)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
=====Stream End: 2013-04-18, 15:08:19=================================================
------------------------------------------
------------------------------------------

Profiler results:

==============================================================
frame - [100%] [avg time: 7.879 ms] [avg calls per frame: 1] [children: 92.3%] [unaccounted: 7.73%]
| scene->Preprocess - [54.1%] [avg time: 4.265 ms] [avg calls per frame: 1]
| video encoding and uploading - [38.1%] [avg time: 3.005 ms] [avg calls per frame: 1] [children: 37.2%] [unaccounted: 0.901%]
| | CopyResource - [0.114%] [avg time: 0.009 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.0254%] [avg time: 0.002 ms] [avg calls per frame: 0]
| | call to encoder - [36.2%] [avg time: 2.854 ms] [avg calls per frame: 1]
| | sending stuff out - [0.876%] [avg time: 0.069 ms] [avg calls per frame: 1]
==============================================================

Please try to help me here, I have absolutely NO lag, no disconnects in the game or any other application I have open, I want to do some tests over night in private stream mode, any ideas?
 
A

Avoidlol

New Member
R1CH said:
Try turning off reduce network impact.
Click to expand...

Tried it, after 4 hours and 30 min, *ding* reconnecting, nothing else lags or disconnected

EDIT: people told me there is a LoL tournament now on twitch with 100k+ viewers, could be why. but these crashes are consistent, I tried streaming for 10 hours in the night just a black screen sending like 100KBps in 1080p, no crashes. I think the server gets throttled I send out like 4k Kbps
 
Z

Zephiris

Member
Since this is not a problem with OBS, there is not much I can tell you that I haven't already. However, since you continue to try to stream with absurdly high bit rates then I would recommend trying a streaming service other than twitch, since it doesn't usually handle too many streams over 3000kbps smoothly (unless you are a partner). I myself have never needed to stream with more than 2000kbps video at 1080p 30fps quality 8 and 128kbps AAC audio, which still gives me perfect quality and zero connection issues with their servers. The other option is turn down your bit rate to a more appropriate setting and/or try a different twitch server.

If this still doesn't help you out, then just maybe OBS is not for you? The fact that these connection interruptions occur at different lengths of time indicate that there is nothing wrong with the program itself and it is, in fact, a connection or bandwidth issue.
 
A

Avoidlol

New Member
I am partnered, I have been streaming 4k Kbps before, in the XSplit days and in the much earlier alpha versions of OBS, then suddenly OBS did not cooperate with me after certain updates, though I see a new build is out so I will be testing that first for a week or so!
 
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