Question / Help White screen problem

P

PsykoSeb

New Member
Hello,
I use OBS every week with no problem but tonight after the windows update (I know bad idea), I only have a blank screen when I open OBS.

Here's the log

00:44:57.326: CPU Name: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz
00:44:57.326: CPU Speed: 2304MHz
00:44:57.326: Physical Cores: 4, Logical Cores: 4
00:44:57.326: Physical Memory: 16265MB Total, 11451MB Free
00:44:57.326: Windows Version: 10.0 Build 17134 (revision: 48; 64-bit)
00:44:57.326: Running as administrator: false
00:44:57.326: Aero is Enabled (Aero is always on for windows 8 and above)
00:44:57.326: Windows 10 Gaming Features:
00:44:57.326: Game DVR: On
00:44:57.327: Sec. Software Status:
00:44:57.328: Antivirus Windows Defender: enabled (AV)
00:44:57.329: Pare-feu Windows: enabled (FW)
00:44:57.329: Antivirus Windows Defender: enabled (ASW)
00:44:57.329: Portable mode: false
00:44:57.436: OBS 21.1.2 (64bit, windows)
00:44:57.436: ---------------------------------
00:44:57.437: ---------------------------------
00:44:57.437: audio settings reset:
00:44:57.437: samples per sec: 44100
00:44:57.437: speakers: 2
00:44:57.438: ---------------------------------
00:44:57.438: Initializing D3D11...
00:44:57.438: Available Video Adapters:
00:44:57.443: Adapter 1: NVIDIA GeForce GTX 980M
00:44:57.443: Dedicated VRAM: 4250337280
00:44:57.443: Shared VRAM: 4233052160
00:44:57.443: output 1: pos={0, 0}, size={1920, 1080}, attached=true
00:44:57.443: Adapter 2: Intel(R) HD Graphics 530
00:44:57.443: Dedicated VRAM: 134217728
00:44:57.443: Shared VRAM: 4233052160
00:44:57.449: Loading up D3D11 on adapter NVIDIA GeForce GTX 980M (0)
00:44:57.918: D3D11 loaded successfully, feature level used: 45056
00:44:58.727: ---------------------------------
00:44:58.727: video settings reset:
00:44:58.727: base resolution: 1920x1080
00:44:58.727: output resolution: 1920x1080
00:44:58.727: downscale filter: Bicubic
00:44:58.727: fps: 30/1
00:44:58.727: format: NV12
00:44:58.727: YUV mode: 601/Partial
00:44:58.729: Audio monitoring device:
00:44:58.729: name: Par défaut
00:44:58.729: id: default
00:44:58.729: ---------------------------------
00:44:58.730: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
00:44:58.737: [CoreAudio encoder]: Adding CoreAudio AAC encoder
00:44:58.764: [AMF] AMF Test failed due to one or more errors.
00:44:58.764: Failed to initialize module 'enc-amf.dll'
00:44:58.775: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
00:44:58.776: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': (null) (127)
00:44:58.776: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
00:44:58.776: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
00:44:58.777: [browser_source: 'Version: 1.31.0']
00:44:58.781: NVENC supported
00:44:58.841: Couldn't find VLC installation, VLC video source disabled
00:44:58.850: No blackmagic support
00:44:58.854: ---------------------------------
00:44:58.854: Loaded Modules:
00:44:58.854: win-wasapi.dll
00:44:58.854: win-mf.dll
00:44:58.854: win-dshow.dll
00:44:58.854: win-decklink.dll
00:44:58.854: win-capture.dll
00:44:58.854: vlc-video.dll
00:44:58.854: text-freetype2.dll
00:44:58.854: rtmp-services.dll
00:44:58.854: obs-x264.dll
00:44:58.854: obs-vst.dll
00:44:58.854: obs-transitions.dll
00:44:58.854: obs-text.dll
00:44:58.854: obs-qsv11.dll
00:44:58.854: obs-outputs.dll
00:44:58.854: obs-filters.dll
00:44:58.854: obs-ffmpeg.dll
00:44:58.854: obs-browser.dll
00:44:58.854: image-source.dll
00:44:58.854: frontend-tools.dll
00:44:58.854: enc-amf.dll
00:44:58.854: coreaudio-encoder.dll
00:44:58.854: ---------------------------------
00:44:58.854: ==== Startup complete ===============================================

If someone can help me... Thank you
 
Try to uninstall everything and reinstall...
Not better, here's the new log

01:09:15.430: CPU Name: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz
01:09:15.430: CPU Speed: 2304MHz
01:09:15.430: Physical Cores: 4, Logical Cores: 4
01:09:15.430: Physical Memory: 16265MB Total, 11478MB Free
01:09:15.430: Windows Version: 10.0 Build 17134 (revision: 48; 64-bit)
01:09:15.430: Running as administrator: false
01:09:15.430: Aero is Enabled (Aero is always on for windows 8 and above)
01:09:15.430: Windows 10 Gaming Features:
01:09:15.430: Game DVR: On
01:09:15.431: Sec. Software Status:
01:09:15.432: Antivirus Windows Defender: enabled (AV)
01:09:15.433: Pare-feu Windows: enabled (FW)
01:09:15.434: Antivirus Windows Defender: enabled (ASW)
01:09:15.435: Portable mode: false
01:09:15.558: OBS 21.1.2 (64bit, windows)
01:09:15.558: ---------------------------------
01:09:15.582: ---------------------------------
01:09:15.582: audio settings reset:
01:09:15.582: samples per sec: 44100
01:09:15.582: speakers: 2
01:09:15.593: ---------------------------------
01:09:15.593: Initializing D3D11...
01:09:15.593: Available Video Adapters:
01:09:15.598: Adapter 1: NVIDIA GeForce GTX 980M
01:09:15.598: Dedicated VRAM: 4250337280
01:09:15.598: Shared VRAM: 4233052160
01:09:15.598: output 1: pos={0, 0}, size={1920, 1080}, attached=true
01:09:15.598: Adapter 2: Intel(R) HD Graphics 530
01:09:15.598: Dedicated VRAM: 134217728
01:09:15.598: Shared VRAM: 4233052160
01:09:15.603: Loading up D3D11 on adapter NVIDIA GeForce GTX 980M (0)
01:09:16.068: D3D11 loaded successfully, feature level used: 45056
01:09:16.914: ---------------------------------
01:09:16.914: video settings reset:
01:09:16.914: base resolution: 1920x1080
01:09:16.914: output resolution: 1280x720
01:09:16.914: downscale filter: Bicubic
01:09:16.914: fps: 30/1
01:09:16.914: format: NV12
01:09:16.914: YUV mode: 601/Partial
01:09:16.916: Audio monitoring device:
01:09:16.916: name: Par défaut
01:09:16.916: id: default
01:09:16.916: ---------------------------------
01:09:16.975: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
01:09:16.995: [CoreAudio encoder]: Adding CoreAudio AAC encoder
01:09:17.059: [AMF] AMF Test failed due to one or more errors.
01:09:17.059: Failed to initialize module 'enc-amf.dll'
01:09:17.507: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
01:09:17.527: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': (null) (127)
01:09:17.527: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
01:09:17.556: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
01:09:17.599: [browser_source: 'Version: 1.31.0']
01:09:17.640: NVENC supported
01:09:17.835: Couldn't find VLC installation, VLC video source disabled
01:09:17.869: No blackmagic support
01:09:17.910: ---------------------------------
01:09:17.910: Loaded Modules:
01:09:17.910: win-wasapi.dll
01:09:17.910: win-mf.dll
01:09:17.911: win-dshow.dll
01:09:17.911: win-decklink.dll
01:09:17.911: win-capture.dll
01:09:17.911: vlc-video.dll
01:09:17.911: text-freetype2.dll
01:09:17.911: rtmp-services.dll
01:09:17.911: obs-x264.dll
01:09:17.911: obs-vst.dll
01:09:17.911: obs-transitions.dll
01:09:17.911: obs-text.dll
01:09:17.911: obs-qsv11.dll
01:09:17.911: obs-outputs.dll
01:09:17.911: obs-filters.dll
01:09:17.911: obs-ffmpeg.dll
01:09:17.911: obs-browser.dll
01:09:17.911: image-source.dll
01:09:17.911: frontend-tools.dll
01:09:17.911: enc-amf.dll
01:09:17.911: coreaudio-encoder.dll
01:09:17.911: ---------------------------------
01:09:17.911: ==== Startup complete ===============================================
01:09:17.918: Service '' not found
01:09:17.924: No scene file found, creating default scene
01:09:17.925: All scene data cleared
01:09:17.925: ------------------------------------------------
01:09:17.988: WASAPI: Device 'Haut-parleurs (Realtek High Definition Audio)' initialized
01:09:18.033: WASAPI: Device 'Réseau de microphones (Realtek High Definition Audio)' initialized
01:09:18.033: Switched to scene 'Scène'
01:09:18.034: Failed to glob scene collections
01:09:18.038: CalculateFileHash: Failed to open file 'C:\Users\bradm\AppData\Roaming\obs-studio\updates\manifest.json':
01:09:18.074: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
01:10:09.018: ---------------------------------
01:10:09.018: video settings reset:
01:10:09.018: base resolution: 1920x1080
01:10:09.018: output resolution: 1920x1080
01:10:09.018: downscale filter: Bicubic
01:10:09.018: fps: 30/1
01:10:09.018: format: NV12
01:10:09.018: YUV mode: 601/Partial
01:10:09.033: Switched to profile 'Multi' (Multi)
01:10:09.033: ------------------------------------------------
01:10:55.460: User added source 'Périphérique de capture vidéo' (dshow_input) to scene 'Scène'
01:10:55.472: Périphérique de capture vidéo: DecodeDeviceId failed
01:10:55.472: Périphérique de capture vidéo: Video configuration failed
01:10:55.674: ---------------------------------
01:10:55.674: [DShow Device: 'Périphérique de capture vidéo'] settings updated:
01:10:55.674: video device: HD WebCam
01:10:55.674: video path: \\?\usb#vid_1bcf&pid_2c81&mi_00#6&335366e9&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
01:10:55.674: resolution: 640x480
01:10:55.674: fps: 30.00 (interval: 333333)
01:10:55.674: format: YUY2
01:11:15.880: ==== Shutting down ==================================================
01:11:15.890: Switched to scene '(null)'
01:11:16.145: WASAPI: Device 'Haut-parleurs (Realtek High Definition Audio)' Terminated
01:11:16.151: WASAPI: Device 'Réseau de microphones (Realtek High Definition Audio)' Terminated
01:11:16.162: All scene data cleared
01:11:16.162: ------------------------------------------------
01:11:16.275: Freeing OBS context data
01:11:16.320: [Scripting] Total detached callbacks: 0
01:11:16.334: == Profiler Results =============================
01:11:16.334: run_program_init: 23397.9 ms
01:11:16.334: ┣OBSApp::AppInit: 43.156 ms
01:11:16.334: ┃ ┗OBSApp::InitLocale: 13.228 ms
01:11:16.334: ┗OBSApp::OBSInit: 23313.3 ms
01:11:16.334: ┣obs_startup: 5.455 ms
01:11:16.334: ┗OBSBasic::OBSInit: 20978.2 ms
01:11:16.334: ┣OBSBasic::InitBasicConfig: 23.23 ms
01:11:16.334: ┣OBSBasic::ResetAudio: 0.184 ms
01:11:16.334: ┣OBSBasic::ResetVideo: 1333.95 ms
01:11:16.334: ┣OBSBasic::InitOBSCallbacks: 0.008 ms
01:11:16.334: ┣OBSBasic::InitHotkeys: 0.065 ms
01:11:16.334: ┣obs_load_all_modules: 994.443 ms
01:11:16.334: ┃ ┣obs_init_module(coreaudio-encoder.dll): 5.396 ms
01:11:16.334: ┃ ┣obs_init_module(enc-amf.dll): 42.68 ms
01:11:16.334: ┃ ┣obs_init_module(frontend-tools.dll): 4.881 ms
01:11:16.334: ┃ ┣obs_init_module(image-source.dll): 0.004 ms
01:11:16.334: ┃ ┣obs_init_module(obs-browser.dll): 0.128 ms
01:11:16.334: ┃ ┣obs_init_module(obs-ffmpeg.dll): 1.105 ms
01:11:16.334: ┃ ┃ ┗nvenc_check: 1.02 ms
01:11:16.334: ┃ ┣obs_init_module(obs-filters.dll): 0.026 ms
01:11:16.334: ┃ ┣obs_init_module(obs-outputs.dll): 0.015 ms
01:11:16.334: ┃ ┣obs_init_module(obs-qsv11.dll): 50.079 ms
01:11:16.334: ┃ ┣obs_init_module(obs-text.dll): 0.226 ms
01:11:16.334: ┃ ┣obs_init_module(obs-transitions.dll): 0.006 ms
01:11:16.334: ┃ ┣obs_init_module(obs-vst.dll): 0.003 ms
01:11:16.334: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
01:11:16.334: ┃ ┣obs_init_module(rtmp-services.dll): 0.024 ms
01:11:16.334: ┃ ┣obs_init_module(text-freetype2.dll): 0.202 ms
01:11:16.334: ┃ ┣obs_init_module(vlc-video.dll): 0.06 ms
01:11:16.334: ┃ ┣obs_init_module(win-capture.dll): 0.547 ms
01:11:16.334: ┃ ┣obs_init_module(win-decklink.dll): 0.856 ms
01:11:16.334: ┃ ┣obs_init_module(win-dshow.dll): 1.45 ms
01:11:16.334: ┃ ┣obs_init_module(win-mf.dll): 0 ms
01:11:16.334: ┃ ┣obs_init_module(win-wasapi.dll): 0.013 ms
01:11:16.334: ┃ ┗reset_win32_symbol_paths: 0.075 ms
01:11:16.334: ┣OBSBasic::ResetOutputs: 7.59 ms
01:11:16.334: ┣OBSBasic::CreateHotkeys: 0.027 ms
01:11:16.334: ┣OBSBasic::InitService: 5.677 ms
01:11:16.334: ┣OBSBasic::InitPrimitives: 0.389 ms
01:11:16.334: ┗OBSBasic::Load: 109.094 ms
01:11:16.335: obs_hotkey_thread(25 ms): min=0.002 ms, median=0.006 ms, max=2.314 ms, 99th percentile=0.365 ms, 100% below 25 ms
01:11:16.335: audio_thread(Audio): min=0 ms, median=0.04 ms, max=1.976 ms, 99th percentile=0.092 ms
01:11:16.335: obs_graphics_thread(33.3333 ms): min=0.309 ms, median=1.458 ms, max=23.365 ms, 99th percentile=3.845 ms, 100% below 33.333 ms
01:11:16.335: ┣tick_sources: min=0.002 ms, median=0.007 ms, max=0.1 ms, 99th percentile=0.028 ms
01:11:16.335: ┣output_frame: min=0.303 ms, median=0.55 ms, max=5.984 ms, 99th percentile=1.032 ms
01:11:16.335: ┃ ┣gs_context(video->graphics): min=0.148 ms, median=0.263 ms, max=5.465 ms, 99th percentile=0.775 ms
01:11:16.335: ┃ ┃ ┣render_video: min=0.02 ms, median=0.079 ms, max=5.128 ms, 99th percentile=0.349 ms
01:11:16.335: ┃ ┃ ┃ ┣render_main_texture: min=0.004 ms, median=0.006 ms, max=1.396 ms, 99th percentile=0.035 ms
01:11:16.335: ┃ ┃ ┃ ┣render_output_texture: min=0.005 ms, median=0.018 ms, max=1.078 ms, 99th percentile=0.072 ms
01:11:16.335: ┃ ┃ ┃ ┣render_convert_texture: min=0.001 ms, median=0.009 ms, max=0.071 ms, 99th percentile=0.032 ms
01:11:16.335: ┃ ┃ ┃ ┗stage_output_texture: min=0 ms, median=0.04 ms, max=4.46 ms, 99th percentile=0.288 ms
01:11:16.335: ┃ ┃ ┣download_frame: min=0 ms, median=0.084 ms, max=0.776 ms, 99th percentile=0.23 ms
01:11:16.335: ┃ ┃ ┗gs_flush: min=0.041 ms, median=0.088 ms, max=3.484 ms, 99th percentile=0.348 ms
01:11:16.335: ┃ ┗output_video_data: min=0.132 ms, median=0.276 ms, max=0.821 ms, 99th percentile=0.475 ms
01:11:16.335: ┗render_displays: min=0 ms, median=0.9 ms, max=22.259 ms, 99th percentile=3.097 ms
01:11:16.335: video_thread(video): min=0 ms, median=0.001 ms, max=0.103 ms, 99th percentile=0.021 ms
01:11:16.335: OBSBasic::ResetVideo: 13.103 ms
01:11:16.335: obs_graphics_thread(33.3333 ms): min=1.213 ms, median=1.841 ms, max=13.484 ms, 99th percentile=5.867 ms, 100% below 33.333 ms
01:11:16.335: ┣tick_sources: min=0.003 ms, median=0.007 ms, max=0.469 ms, 99th percentile=0.028 ms
01:11:16.335: ┣output_frame: min=0.276 ms, median=0.767 ms, max=8.846 ms, 99th percentile=1.469 ms
01:11:16.335: ┃ ┣gs_context(video->graphics): min=0.178 ms, median=0.29 ms, max=8.432 ms, 99th percentile=0.664 ms
01:11:16.335: ┃ ┃ ┣render_video: min=0.012 ms, median=0.086 ms, max=3.478 ms, 99th percentile=0.362 ms
01:11:16.335: ┃ ┃ ┃ ┣render_main_texture: min=0.004 ms, median=0.007 ms, max=3.402 ms, 99th percentile=0.237 ms
01:11:16.335: ┃ ┃ ┃ ┣render_output_texture: min=0.001 ms, median=0.017 ms, max=0.39 ms, 99th percentile=0.061 ms
01:11:16.335: ┃ ┃ ┃ ┣render_convert_texture: min=0.001 ms, median=0.009 ms, max=0.426 ms, 99th percentile=0.039 ms
01:11:16.335: ┃ ┃ ┃ ┗stage_output_texture: min=0 ms, median=0.04 ms, max=0.744 ms, 99th percentile=0.183 ms
01:11:16.335: ┃ ┃ ┣download_frame: min=0 ms, median=0.085 ms, max=1.513 ms, 99th percentile=0.321 ms
01:11:16.335: ┃ ┃ ┗gs_flush: min=0.038 ms, median=0.094 ms, max=6.114 ms, 99th percentile=0.36 ms
01:11:16.335: ┃ ┗output_video_data: min=0.298 ms, median=0.465 ms, max=1.998 ms, 99th percentile=0.84 ms
01:11:16.335: ┗render_displays: min=0.002 ms, median=1.044 ms, max=12.618 ms, 99th percentile=4.91 ms
01:11:16.335: OBSBasic::InitService: 2.993 ms
01:11:16.335: OBSBasic::ResetOutputs: 0.15 ms
01:11:16.335: OBSBasic::CreateHotkeys: 0.021 ms
01:11:16.335: video_thread(video): min=0 ms, median=0.001 ms, max=0.03 ms, 99th percentile=0.019 ms
01:11:16.335: =================================================
01:11:16.335: == Profiler Time Between Calls ==================
01:11:16.335: obs_hotkey_thread(25 ms): min=24.729 ms, median=25.315 ms, max=27.649 ms, 70.0777% within ±2% of 25 ms (0% lower, 29.9223% higher)
01:11:16.335: obs_graphics_thread(33.3333 ms): min=9.016 ms, median=33.333 ms, max=56.809 ms, 97.0551% within ±2% of 33.333 ms (1.66453% lower, 1.28041% higher)
01:11:16.335: obs_graphics_thread(33.3333 ms): min=24.761 ms, median=33.333 ms, max=47.004 ms, 97.5694% within ±2% of 33.333 ms (1.24008% lower, 1.19048% higher)
01:11:16.335: =================================================
01:11:16.393: Number of memory leaks: 1
 
Only one monitor (it's a laptop).
I find that if I minimize the OBS window I can use it, but I can't use it in full screen anymore.
 
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