When I Live Stream from OBS every sunday, my Entire Internet Disconnects

boazgeorge

New Member
Hi all,
I would appreciate your best help on this matter.
I live stream for my church from my MAC with ethernet. My connection is AT&T Fiber..
My Download speed is 670 mbps and Upload is 370 mbps as of now connected directly to ethernet.

I am attaching three log files. That happened today. The first one took about 3-6 mins for the live to come back

Am i doing anything wrong?
Any suggestions?
Waiting for your help
 

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GooHK

New Member
I am also facing the same issue when I live steam on each Sunday with my M1 Mac mini 8GB Ram. And It need to stop the live steam and restart the OBS to fix it. But after period of time, then it happen again. Not sure if it is related to Network issue or Ram issue. Anyone can help. Thanks!
 

Lawrence_SoCal

Active Member
Hi all,
I would appreciate your best help on this matter.
I live stream for my church from my MAC with ethernet. My connection is AT&T Fiber..
My Download speed is 670 mbps and Upload is 370 mbps as of now connected directly to ethernet.

I am attaching three log files. That happened today. The first one took about 3-6 mins for the live to come back

Am i doing anything wrong?
Any suggestions?
Waiting for your help
i5-6267U CPU @ 2.90GHz - ugh that is 7 generations old CPU, and the U meaning ultra-lower power for battery life not the computationally demanding task of real-time video encoding, so power and thermal throttling entirely likely

I recommend monitoring hardware resource (CPU, GPU, RAM, Disk I/O, etc) utilization [for ex. using MacOS System Monitor (Windows equivalent of Task manager’s Performance tab and/or Resource Monitor)] to see if your system is being maxed out with your settings
10:47:43.045: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 81 (0.4%)
10:47:43.045: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 419 (1.9%)
What are you doing for real-time network monitoring? ie do you have a Guest network, and what is the traffic look like . This is where Quality-of-Service setting son network to prioritize livestream overall other traffic is helpful (may be necessary). And making sure livestream computer is network isolated from other traffic, for basic security reasons

I tried OBS livestreaming from OBS Studio using a Windows gaming PC with nVidia GPU for NVENC GPU encoding offload, with a similar generation CPU (?2015) and failed. I could probably get it working with what I know now, but an optimized OBS and Operating System for an under-powered system absolutely necessary for stable operation. If you are using Studio mode, that is 2X rendering, and on an under-powered system you made need to stop using that to give yourself some computational resource headroom. That system is so old, may not be worth upgrading from a hard drive to SSD, if you haven't already. But a SSD makes a world of difference, so if really trying to maximize life of this old macbook, maybe??

Your OBS log shows numerous blocks in Internet traffic. That is something the OBS log can't explain nor identify. There is a theoretical chance an overloaded computer is leading your computer to think there is network traffic issues.
What I can tell you, my HoW got a free upgrade from AT&T DSL to fiber a few months ago (6+?) for many months recently, during livestreamed service to FB, we'd had 2-3 second interruptions. That ended recently. And I make sure office PCs turned off, etc. So, chance there was an issue at AT&T?? definitely annoying.. knock on wood, last couple of services back to normal (no issues)
 

Lawrence_SoCal

Active Member
Oh, and using Color correction on low-end system - not helping
Beware various plugins - some are more demanding on the CPU that others
 

Lawrence_SoCal

Active Member
The problem is what you mean by 'Internet disconnect' as that has technical meaning and a completely different common interpretation. And I'm technical.
Would an overloaded CPU make some users think the Internet 'not working'/'disconnected' - absolutely.

Would someone technical know how to check more specifically, yes (I'd open a command prompt and check Ping, DNS, Tracert, etc). Years ago, folks would rant about an ISP Internet not working, when the issue was simply their DNS servers, with an easy work-around. I actually wrote a script to check network settings, and shared with family so instead of getting calls about Internet not working, they could run the script on their computer, and let that identify what EXACTLY wasn't working (LAN, DHCP, router, various WAN connection aspects, etc)
 
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