Question / Help Weird ElGato sound bug since newest FW

[KillswitchAUT]

Hey there folks, I'm encountering a weird sound bug with my ElGato since the latest FW update (static noises, out of sync, non-existent etc) for a brief moment and then it goes back to normal. It's pretty frustrating because I tried lots of things but nothing really worked and it's quite annoying for my viewers. Sometimes it's even for 5-10 minutes straight (my friend just told me.) I have never had those issues before.

Any solution?

 

[dodgepong]

Can you post your log? http://obsproject.com/forum/viewtopic.php?f=6&t=97 And also a video of the issue?

 

[KillswitchAUT]

This is the highlight of the cracking sound in the background. Unfortunately it's not the best highlight since I've been in the lobby and the music volume is kinda low...

http://www.twitch.tv/aut_killswitch/c/3698418

The log:

http://www.file-upload.net/download-860 ... h.txt.html

 

[Lain]

This is happening because your "scene buffering time" is too low in advanced. You set it to 60 for osme reason, so it cuts off all the sound. You must increase it to about 700 to ensure no audio gets cut off.