Question / Help Webcam won't stop freezing

I

iMizok

New Member
My webcam continues to freeze after about 10 minutes of streaming. I have a toshiba laptop with a build in laptop. Also, all my drivers are up to date... Can someone please help me i can't take it much longer. :( Getting very de-moralizing at this point...
 
I

iMizok

New Member
Code: 
14:33:59: Open Broadcaster Software v0.584b - 32bit (´・ω・｀)
14:33:59: -------------------------------
14:33:59: CPU Name: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
14:33:59: CPU Speed: 2594MHz
14:33:59: Physical Memory:  4095MB Total, 4095MB Free
14:33:59: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
14:33:59: monitor 1: pos={0, 0}, size={1366, 768}
14:33:59: Windows Version: 6.2 Build 9200 
14:33:59: Aero is Enabled
14:33:59: -------------------------------
14:33:59: OBS Modules:
14:33:59: Base Address     Module
14:33:59: 00070000         OBS.exe
14:33:59: 66CE0000         OBSApi.dll
14:33:59: 67FE0000         DShowPlugin.dll
14:33:59: 67C50000         GraphicsCapture.dll
14:33:59: 67C30000         NoiseGate.dll
14:33:59: 67C10000         PSVPlugin.dll
14:33:59: ------------------------------------------
14:33:59: Adapter 1
14:33:59:   Video Adapter: Intel(R) HD Graphics 4000
14:33:59:   Video Adapter Dedicated Video Memory: 33554432
14:33:59:   Video Adapter Shared System Memory: 1711276032
14:33:59:   Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
14:33:59: =====Stream Start: 2013-11-24, 14:33:59===============================================
14:33:59:   Multithreaded optimizations: On
14:33:59:   Base resolution: 1366x768
14:33:59:   Output resolution: 1364x768
14:33:59: ------------------------------------------
14:33:59: Loading up D3D10 on Intel(R) HD Graphics 4000...
14:33:59: ------------------------------------------
14:33:59: Audio Format: 44100hz
14:33:59: Playback device Default
14:33:59: ------------------------------------------
14:33:59: Using desktop audio input: Speakers (Realtek High Definition Audio)
14:33:59: ------------------------------------------
14:33:59: Using auxilary audio input: Microphone Array (Realtek High Definition Audio)
14:33:59: ------------------------------------------
14:33:59: Audio Encoding: AAC
14:33:59:     bitrate: 128
14:33:59: ------------------------------------------
14:33:59:     device: TOSHIBA Web Camera - HD,
14:33:59:     device id \\?\usb#vid_04f2&pid_b361&mi_00#7&9e9ec3f&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
14:33:59:     chosen type: YUY2, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 333333-666666
14:33:59:     use buffering: false - 0, fourCC: 'YUY2'
14:33:59:     audio device: Microphone Array (Realtek High Definition Audio),
14:33:59:     audio device id (null),
14:33:59: 
14:33:59:     device audio info - bits per sample: 16, channels: 2, samples per sec: 44100, block size: 4
14:34:00: Using directshow input
14:34:00: Scene buffering time set to 400
14:34:00: ------------------------------------------
14:34:00: Video Encoding: x264
14:34:00:     fps: 20
14:34:00:     width: 1364, height: 768
14:34:00:     preset: veryfast
14:34:00:     profile: high
14:34:00:     keyint: 40
14:34:00:     CBR: yes
14:34:00:     CFR: yes
14:34:00:     max bitrate: 2000
14:34:00:     buffer size: 2000
14:34:00: ------------------------------------------
14:34:00: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:34:00: MMDeviceAudioSource: Frequency for device 'Microphone Array (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:34:26: Using graphics capture
14:35:41: Using graphics capture
14:35:53: Using graphics capture
14:36:00: SharedTexCapture hooked
14:36:01: SharedTexCapture hooked
14:36:32: Total frames encoded: 3019, total frames duplicated: 0 (0.00%)
14:36:32: Total frames rendered: 3022, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
14:36:32: 
14:36:32: Profiler time results:
14:36:32: 
14:36:32: ==============================================================
14:36:32: video thread frame - [100%] [avg time: 1.352 ms] [children: 49.9%] [unaccounted: 50.1%]
14:36:32: | scene->Preprocess - [36.5%] [avg time: 0.493 ms]
14:36:32: | GPU download and conversion - [13.4%] [avg time: 0.181 ms] [children: 11.7%] [unaccounted: 1.7%]
14:36:32: | | flush - [4.36%] [avg time: 0.059 ms]
14:36:32: | | CopyResource - [6.8%] [avg time: 0.092 ms]
14:36:32: | | conversion to 4:2:0 - [0.518%] [avg time: 0.007 ms]
14:36:32: Convert444Thread - [100%] [avg time: 1.354 ms] [children: 98.8%] [unaccounted: 1.18%]
14:36:32: | Convert444toNV12 - [98.8%] [avg time: 1.338 ms]
14:36:32: encoder thread frame - [100%] [avg time: 1.315 ms]
14:36:32: ==============================================================
14:36:32: 
14:36:32: 
14:36:32: Profiler CPU results:
14:36:32: 
14:36:32: ==============================================================
14:36:32: video thread frame - [cpu time: avg 1.53 ms, total 4625 ms] [avg calls per frame: 1]
14:36:32: | scene->Preprocess - [cpu time: avg 0.072 ms, total 218.75 ms] [avg calls per frame: 1]
14:36:32: | GPU download and conversion - [cpu time: avg 0.082 ms, total 250 ms] [avg calls per frame: 1]
14:36:32: | | flush - [cpu time: avg 0.036 ms, total 109.375 ms] [avg calls per frame: 1]
14:36:32: | | CopyResource - [cpu time: avg 0.036 ms, total 109.375 ms] [avg calls per frame: 1]
14:36:32: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:36:32: Convert444Thread - [cpu time: avg 0.871 ms, total 2625 ms] [avg calls per frame: 1]
14:36:32: | Convert444toNV12 - [cpu time: avg 0.871 ms, total 2625 ms] [avg calls per frame: 1]
14:36:32: encoder thread frame - [cpu time: avg 1.437 ms, total 4328.13 ms] [avg calls per frame: 1]
14:36:32: ==============================================================
14:36:32: 
14:36:32: =====Stream End: 2013-11-24, 14:36:32=================================================
14:36:33: =====Stream Start: 2013-11-24, 14:36:33===============================================
14:36:33:   Multithreaded optimizations: On
14:36:33:   Base resolution: 1366x768
14:36:33:   Output resolution: 1364x768
14:36:33: ------------------------------------------
14:36:33: Loading up D3D10 on Intel(R) HD Graphics 4000...
14:36:33: ------------------------------------------
14:36:33: Audio Format: 44100hz
14:36:33: Playback device Default
14:36:33: ------------------------------------------
14:36:33: Using desktop audio input: Speakers (Realtek High Definition Audio)
14:36:33: ------------------------------------------
14:36:33: Using auxilary audio input: Microphone Array (Realtek High Definition Audio)
14:36:33: ------------------------------------------
14:36:33: Audio Encoding: AAC
14:36:33:     bitrate: 128
14:36:33: ------------------------------------------
14:36:33:     device: TOSHIBA Web Camera - HD,
14:36:33:     device id \\?\usb#vid_04f2&pid_b361&mi_00#7&9e9ec3f&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
14:36:33:     chosen type: YUY2, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 333333-666666
14:36:33:     use buffering: false - 0, fourCC: 'YUY2'
14:36:33:     audio device: Microphone Array (Realtek High Definition Audio),
14:36:33:     audio device id (null),
14:36:33: 
14:36:33:     device audio info - bits per sample: 16, channels: 2, samples per sec: 44100, block size: 4
14:36:34: Using directshow input
14:36:34: Using graphics capture
14:36:34: Scene buffering time set to 400
14:36:34: ------------------------------------------
14:36:34: Video Encoding: x264
14:36:34:     fps: 20
14:36:34:     width: 1364, height: 768
14:36:34:     preset: veryfast
14:36:34:     profile: high
14:36:34:     keyint: 40
14:36:34:     CBR: yes
14:36:34:     CFR: yes
14:36:34:     max bitrate: 2000
14:36:34:     buffer size: 2000
14:36:34: ------------------------------------------
14:36:34: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:36:34: MMDeviceAudioSource: Frequency for device 'Microphone Array (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:36:36: Using RTMP service: Twitch / Justin.tv
14:36:36:   Server selection: rtmp://live-jfk.justin.tv/app
14:36:36:   Interface: Realtek PCIe FE Family Controller (ethernet, 100 mbps)
14:36:36: SharedTexCapture hooked
14:36:36: Completed handshake with rtmp://live-jfk.justin.tv/app in 352 ms.
14:36:38: SO_SNDBUF was at 65536
14:36:38: SO_SNDBUF is now 65536
14:36:39: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 6483 / 272384)
14:36:40: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 272384)
14:39:56: Using Window Capture
14:44:21: Using Window Capture
14:59:38: Total frames encoded: 27676, total frames duplicated: 67 (0.24%)
14:59:38: Number of frames skipped due to encoder lag: 7 (0.03%)
14:59:38: Total frames rendered: 27673, number of late frames: 5 (0.02%) (it's okay for some frames to be late)
14:59:39: RTMPPublisher::SocketLoop: Graceful loop exit
14:59:39: Average send payload: 8228 bytes, average send interval: 30 ms
14:59:39: Number of times waited to send: 0, Waited for a total of 0 bytes
14:59:39: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
14:59:39: Number of bytes sent: 368271808
14:59:39: 
14:59:39: Profiler time results:
14:59:39: 
14:59:39: ==============================================================
14:59:39: video thread frame - [100%] [avg time: 1.992 ms] [children: 72.2%] [unaccounted: 27.8%]
14:59:39: | scene->Preprocess - [58.5%] [avg time: 1.166 ms]
14:59:39: | GPU download and conversion - [13.7%] [avg time: 0.273 ms] [children: 12.1%] [unaccounted: 1.56%]
14:59:39: | | flush - [7.08%] [avg time: 0.141 ms]
14:59:39: | | CopyResource - [4.87%] [avg time: 0.097 ms]
14:59:39: | | conversion to 4:2:0 - [0.201%] [avg time: 0.004 ms]
14:59:39: Convert444Thread - [100%] [avg time: 1.333 ms] [children: 98.9%] [unaccounted: 1.05%]
14:59:39: | Convert444toNV12 - [98.9%] [avg time: 1.319 ms]
14:59:39: encoder thread frame - [100%] [avg time: 2.102 ms]
14:59:39: ==============================================================
14:59:39: 
14:59:39: 
14:59:39: Profiler CPU results:
14:59:39: 
14:59:39: ==============================================================
14:59:39: video thread frame - [cpu time: avg 1.086 ms, total 30078.1 ms] [avg calls per frame: 1]
14:59:39: | scene->Preprocess - [cpu time: avg 0.29 ms, total 8046.88 ms] [avg calls per frame: 1]
14:59:39: | GPU download and conversion - [cpu time: avg 0.346 ms, total 9578.13 ms] [avg calls per frame: 1]
14:59:39: | | flush - [cpu time: avg 0.172 ms, total 4765.63 ms] [avg calls per frame: 1]
14:59:39: | | CopyResource - [cpu time: avg 0.137 ms, total 3796.88 ms] [avg calls per frame: 1]
14:59:39: | | conversion to 4:2:0 - [cpu time: avg 0.005 ms, total 156.25 ms] [avg calls per frame: 1]
14:59:39: Convert444Thread - [cpu time: avg 1.62 ms, total 44828.1 ms] [avg calls per frame: 1]
14:59:39: | Convert444toNV12 - [cpu time: avg 1.611 ms, total 44578.1 ms] [avg calls per frame: 1]
14:59:39: encoder thread frame - [cpu time: avg 0.951 ms, total 26312.5 ms] [avg calls per frame: 1]
14:59:39: ==============================================================
14:59:39: 
14:59:39: =====Stream End: 2013-11-24, 14:59:39=================================================


Last game capture log:
2013-11-24, 14:35:53: we're booting up: 
14:35:53: D3D9 Present
14:35:53: (half life scientist) everything..  seems to be in order
14:36:01: D3D9EndScene called
14:36:01: D3DPRESENT_PARAMETERS {
14:36:01: 	BackBufferWidth: 1
14:36:01: 	BackBufferHeight: 1
14:36:01: 	BackBufferFormat: D3DFMT_A8R8G8B8
14:36:01: 	BackBufferCount: 1
14:36:01: 	MultiSampleType: D3DMULTISAMPLE_NONE
14:36:01: 	MultiSampleQuality: 0
14:36:01: 	SwapEffect: D3DSWAPEFFECT_COPY
14:36:01: 	hDeviceWindow: 65552
14:36:01: 	Windowed: true
14:36:01: 	EnableAutoDepthStencil: false
14:36:01: 	AutoDepthStencilFormat: D3DFMT_UNKNOWN
14:36:01: 	Flags: None
14:36:01: 	FullScreen_RefreshRateInHz: 0
14:36:01: 	PresentationInterval: 1
14:36:01: };
14:36:01: successfully set up d3d9 hooks
14:36:01: D3D9SwapPresent called
14:36:01: DoD3D9GPUHook: success - d3d9ex
14:36:01: D3DSURFACE_DESC {
14:36:01: 	Format: D3DFMT_A8R8G8B8
14:36:01: 	Type: D3DRTYPE_SURFACE
14:36:01: 	Usage: D3DUSAGE_RENDERTARGET 
14:36:01: 	Pool: D3DPOOL_DEFAULT
14:36:01: 	MultiSampleType: D3DMULTISAMPLE_NONE
14:36:01: 	MultiSampleQuality: 0
14:36:01: 	Width: 1
14:36:01: 	Height: 1
14:36:01: };
14:36:01: successfully capturing d3d9 frames via GPU
14:36:23: ---------------------- Cleared D3D9 Capture ----------------------
14:36:23: received restart event, capturing
720
14:36:00: };
14:36:00: successfully capturing d3d9 frames via GPU
14:36:36: ---------------------- Cleared D3D9 Capture ----------------------
14:36:36: received restart event, capturing
14:36:36: DoD3D9GPUHook: success - d3d9ex
14:36:36: D3D9EndScene called
14:36:36: D3D9SwapPresent called
14:36:38: D3DSURFACE_DESC {
14:36:38: 	Format: D3DFMT_X8R8G8B8
14:36:38: 	Type: D3DRTYPE_SURFACE
14:36:38: 	Usage: D3DUSAGE_RENDERTARGET 
14:36:38: 	Pool: D3DPOOL_DEFAULT
14:36:38: 	MultiSampleType: D3DMULTISAMPLE_NONE
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Hm, I don't particularly know why this would happen. Could you check to see if you can change the output format for it? Or perhaps try it with a lower resolution and see if it happens? Unfortunately I haven't heard of this happening with any other devices
 
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