Webcam recognized but not displaying image

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kitkatforest

New Member
My computer recognizes the device, all drivers are up to date, I can add a new source using my webcam and yet when it is in my preview it just does not show up. It's not behind anything, it's just not recording any video. I tried opening it in Streamlabs OBS and it finds the Webcam again no problem, the mic connected to it is even recording data but the video capture is black, blank. How do I fix this?

 
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kitkatforest

New Member
R1CH said:
Check camera permissions in Windows 10 privacy settings.
Click to expand...

It is allowed, says it has been accessed. All components recognize that it is there it is just not giving me any video. Even the mic is working... I am beginning to think that it might be a hardware issue because it was pretty cheap.
 
princesskatja

princesskatja

New Member
Having the same exact problem. Windows 10; OBS is up to date. New 4K IPEVO webcam. Zoom and all other apps recognize it fine so it's obviously working. I've been using its older sibling for a few years and with OBS with rarely any issues.... occasionally OBS doesn't want to show a camera but then restarting OBS will sometimes cause it to recognize/display it again.

Played with it again tonight after reading this - and found the following. OBS will display only ONE of my IPEVO webcams - and it must have the "eye" (display) activated upon closing the program previously. Whichever camera had been designated as active when the program was shut down - OBS would activate it again upon restart. I tried having both cameras active and then restarting...no joy. It would only reactivate one of them. Either or...never both. So technically both cameras are now showing up, but i have to choose which one to actually use. This is not the case with all my other cameras (I have 4 different cameras active during this test). Those can be deactivated at shutdown and still reactivate and display just fine upon reopening OBS.

In my instance I wonder if OBS just can't differentiate between the two even though it shows both separately as available devices (they have different default device names but are same manufacturer). I have no issues switching back and forth between the two in Zoom (and do regularly while teaching/streaming). It's definitely an OBS problem as I can't replicate it with any other apps using my camera array.

So - if you're having this issue, perhaps try making sure the camera displaying a blank screen is "activated" (but not anything else), and shut down OBS. Restart and see if that will fire up the camera display. Can't hurt to try.
 
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KENDALL.FERGUSON

New Member
FIXED
Uninstall the whole OBS Studios. Keep the camera in, and reinstall it, then skip the helpful setup option they have where it presets it up for you. Then once you exited that, continue to set up the OBS Studios, and before doing anything setup your camera first, so click Video Capture Device, then make sure your Camera is selected, then press ok. Make sure you left it all default at first, it should display then. What was wrong for me was that it was not giving it a Canvas, or was but off the main Canvases screen.
 
L

la00

New Member
KENDALL.FERGUSON said:
FIXED
Uninstall the whole OBS Studios. Keep the camera in, and reinstall it, then skip the helpful setup option they have where it presets it up for you. Then once you exited that, continue to set up the OBS Studios, and before doing anything setup your camera first, so click Video Capture Device, then make sure your Camera is selected, then press ok. Make sure you left it all default at first, it should display then. What was wrong for me was that it was not giving it a Canvas, or was but off the main Canvases screen.
Click to expand...
Thanks. Each time I use Ipevo camera and OBS, I have the black screen and I need to fix this like you explain. I will try to remember the trick.
 
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RobHam

New Member
Uninstall the whole OBS Studios. Keep the camera in, and reinstall it
Click to expand...

Yes, that's fixed it for me ... but just one time only. The second time I open OBS Studio, it's all back to not recognizing/using the webcam. Uninstall/reinstall, and all is OK - until I close the program again. Can't work with this, so I'm looking for another YT video recording program.
 
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puckandstick

New Member
Hey All! This didn't work for me. I can use the camera and capture card in other apps like google meeting and can see previews under connect cameras in setting but for some reason they are just showing a black screen when I try to use them as sources in OBS. I can also hear the audio from these sources, so it is just the video not coming through!
 
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RobHam

New Member
Adding to what I've said above, I think - if I stay with OBS Studio - that I'll record screen-capture or window capture to record my teaching material which is in a browser window, and record audio externally using one of several semi-pro or pro mics and recorders I have.

Using Win 10 on a pretty decent system, I've noticed that the window capture, which does capture the actual window/HTML page I'm working on - which is good - does not record <select> dropdowns when they appear in the browser, which is not particularly helpful. Using the screen capture, I CAN record the dropdowns appearing, which is good, but then I get a load of "junk" windows, including those of OBSS itself, appearing in the video, which I then have to edit out of the final video part which, again, isn't terribly helpful.

Welp, since OBSS is free, I can't complain, can I? One gets what one pays for...
 
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