Webcam recognized but not displaying image

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kitkatforest

New Member
My computer recognizes the device, all drivers are up to date, I can add a new source using my webcam and yet when it is in my preview it just does not show up. It's not behind anything, it's just not recording any video. I tried opening it in Streamlabs OBS and it finds the Webcam again no problem, the mic connected to it is even recording data but the video capture is black, blank. How do I fix this?

 
R1CH said:
Check camera permissions in Windows 10 privacy settings.
Click to expand...

It is allowed, says it has been accessed. All components recognize that it is there it is just not giving me any video. Even the mic is working... I am beginning to think that it might be a hardware issue because it was pretty cheap.
 
Having the same exact problem. Windows 10; OBS is up to date. New 4K IPEVO webcam. Zoom and all other apps recognize it fine so it's obviously working. I've been using its older sibling for a few years and with OBS with rarely any issues.... occasionally OBS doesn't want to show a camera but then restarting OBS will sometimes cause it to recognize/display it again.

Played with it again tonight after reading this - and found the following. OBS will display only ONE of my IPEVO webcams - and it must have the "eye" (display) activated upon closing the program previously. Whichever camera had been designated as active when the program was shut down - OBS would activate it again upon restart. I tried having both cameras active and then restarting...no joy. It would only reactivate one of them. Either or...never both. So technically both cameras are now showing up, but i have to choose which one to actually use. This is not the case with all my other cameras (I have 4 different cameras active during this test). Those can be deactivated at shutdown and still reactivate and display just fine upon reopening OBS.

In my instance I wonder if OBS just can't differentiate between the two even though it shows both separately as available devices (they have different default device names but are same manufacturer). I have no issues switching back and forth between the two in Zoom (and do regularly while teaching/streaming). It's definitely an OBS problem as I can't replicate it with any other apps using my camera array.

So - if you're having this issue, perhaps try making sure the camera displaying a blank screen is "activated" (but not anything else), and shut down OBS. Restart and see if that will fire up the camera display. Can't hurt to try.
 
FIXED
Uninstall the whole OBS Studios. Keep the camera in, and reinstall it, then skip the helpful setup option they have where it presets it up for you. Then once you exited that, continue to set up the OBS Studios, and before doing anything setup your camera first, so click Video Capture Device, then make sure your Camera is selected, then press ok. Make sure you left it all default at first, it should display then. What was wrong for me was that it was not giving it a Canvas, or was but off the main Canvases screen.
 
KENDALL.FERGUSON said:
FIXED
Uninstall the whole OBS Studios. Keep the camera in, and reinstall it, then skip the helpful setup option they have where it presets it up for you. Then once you exited that, continue to set up the OBS Studios, and before doing anything setup your camera first, so click Video Capture Device, then make sure your Camera is selected, then press ok. Make sure you left it all default at first, it should display then. What was wrong for me was that it was not giving it a Canvas, or was but off the main Canvases screen.
Click to expand...
Thanks. Each time I use Ipevo camera and OBS, I have the black screen and I need to fix this like you explain. I will try to remember the trick.
 
Uninstall the whole OBS Studios. Keep the camera in, and reinstall it
Click to expand...

Yes, that's fixed it for me ... but just one time only. The second time I open OBS Studio, it's all back to not recognizing/using the webcam. Uninstall/reinstall, and all is OK - until I close the program again. Can't work with this, so I'm looking for another YT video recording program.
 
Hey All! This didn't work for me. I can use the camera and capture card in other apps like google meeting and can see previews under connect cameras in setting but for some reason they are just showing a black screen when I try to use them as sources in OBS. I can also hear the audio from these sources, so it is just the video not coming through!
 
Adding to what I've said above, I think - if I stay with OBS Studio - that I'll record screen-capture or window capture to record my teaching material which is in a browser window, and record audio externally using one of several semi-pro or pro mics and recorders I have.

Using Win 10 on a pretty decent system, I've noticed that the window capture, which does capture the actual window/HTML page I'm working on - which is good - does not record <select> dropdowns when they appear in the browser, which is not particularly helpful. Using the screen capture, I CAN record the dropdowns appearing, which is good, but then I get a load of "junk" windows, including those of OBSS itself, appearing in the video, which I then have to edit out of the final video part which, again, isn't terribly helpful.

Welp, since OBSS is free, I can't complain, can I? One gets what one pays for...
 
I had this problem and solved it using the above hint that only one camera at a time can be active in OBS [though in a sense think this incorrect - maybe it wouldn't like 2 instances of identical models of camera both plugged in though?]. I went through every one of my scenes and made visible only each video capture device in each and looked at Properties. Sure enough one had a DIFFERENT video capture device originally which OBS had somehow reset to the webcam as Source, which showed the webcam image! All the 'Webcam"s showed nothing because they had a different name from this working but wrongly named now one! I could not change ITS name to Webcam, as that name was in use by all the other Webcams that don't work!

The solution then was to rename the working source Wrbcam to mremember it, blind all the instances of Webcam and check their settings, and add cap source Wrbcam correctly configured as wanted till Scenes were as they should be, then deletinge all 'Webcam's, then changing name Wrbcam to Webcam [changes all globally].

If I wanted to play with fire could have just deleted the wrongly named working one and restarted? Let me know how that goes if you try it?

I've notice many times my device settings in Scenes are changed to Default when I open OBS, maybe when OBS doen't close down right? Anyway it is frequent but usually it then shows in Properties as Default, this is something I'm very used to fixing when I open OBS and something's not visible. But changing to a whole different cap source indicated as such in Properties - may have caused problems in the past but this is the 1st time I've identified that! Man, got to write up notes for myself on this as it can definyely recur and I don't always remember things! I'm sure this was the problem with at least some issues describecd in this post.
 
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