Question / Help Webcam is no longer detected by OBS

[liontree997]

Hi,
I have had a Logitech c922x for about a month now. It has worked pretty much perfectly the entire time I've had it, but today when I loaded up OBS to record something the webcam video wouldn't show up. Although OBS isn't detecting the webcam, it works perfectly fine in other applications like discord and the windows camera. I tried finding the solution on the forum already and it seems like most everybody who has had this problem solved it by adding OBS as an exception to Bit Defender. I don't use Bit Defender, so I tried adding it to the exceptions in the antivirus I use but it didn't do anything. Restarting my computer did not solve the problem either. I haven't changed any settings on any of my devices or updated anything at all within the past few days. Is there anything I might be able to do to fix this? Log: https://hastebin.com/epuricajop

 

[DEDRICK]

It's not just Bit Defender that will block it, AVG will also block it

https://support.avg.com/SupportArticleView?l=en&urlname=Webcam-Protection-FAQs

OBS knows the camera is there

16:12:38.580: C922x Video Feed: data.GetDevice failed
16:12:38.580: C922x Video Feed: Video configuration failed

 

[liontree997]

Hmm, unfortunately I have already tried adding it to the exceptions in AVG, I also have tried disabling AVG entirely and still with no success. It also appears that the AVG webcam protection feature is only usable with internet security installed, which I do not. Either way though, disabling AVG altogether should have fixed it.

 

[liontree997]

I just enabled AVG and removed OBS from the exceptions and restarted my computer 4 times and now it works. Glad it works but I wish I knew what had happened in case this problem comes around again. Thanks for your help though, Dedrick.

 

[DEDRICK]

Could be Windows 10 Camera Privacy Settings, could be voodoo magic.