Question / Help w10 video capture showing black screen for fullscreen games

rc1137

New Member
Here is my most recent Log

Code:
https://gist.github.com/anonymous/cd0c14260a19664c1250

Hi, I'm doing a 2 PC setup, with an Avermedia c985 capture card. My desktop shows, has sound and microphone working, but as soon as I load up any game in fullscreen, the screen goes black and theres no audio, until I minimize to my desktop which then shows again.

The only way ive been able to work around this, is by changing the games video settings from fullscreen, to windowed or borderless windowed. Not a problem for games like dota 2, or rocket league, since im playing on 1920x1080 anyways, but for games like csgo where I dont use 1920x1080 or even 16:9 for that fact, this problem becomes a big deal.

Ive tried changing the resolution ingame, lowering and raising, and it doesnt fix it. Even if I change it to 1920x1080 it will display black until the game is not on fullscreen. I've tried changing the resolution under the video capture device settings, since i've read that sometimes the device wont refresh the res if its smaller/different ratio, and that still didnt work. Ive also tried running the program in compatibility modes, ran as administrator, and have toggled testing with disable display scaling on high dpi settings, none of which worked or had any noticeable impact.

Note: My gaming PC is on windows 10, my capture PC with the avermedia card is on windows 7.

I'm curious if this is just a windows 10 problem, maybe a conflicting problem with w10+w7, ive been researching this for a week+ now, and nobody has said anything about VIDEO CAPTURE problems, just game capture and window capture have had threads lately.

Thank you for the read, and hopefully we can come to a solution.
 
Last edited:

dssdassw

Member
I'm sort of new at this, but reading the log I think I might know?
There is a hook conflict with D3D9 and that may be the issue. Did you have anything else running at the time of recording? If so, close it and try again.
 

rc1137

New Member
the d3d9.dll hook would be csgo, since its directx 9, and its not able to make the new hook because of a dx10 hook from my desktop, would be my assumption. so maybe it cant rehook to a lower directX level, once a higher level hook is made.
 
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