Bug Report Volume adjustment made my capture window disappear

mikwuyma

New Member
I'm using an Avermedia c027 (three of them, actually) as my capture device, and I'm running a hardware scaler (XRGB Framemeister mini) so I can capture HDMI. Anyway, my problem is that I decided to adjust the volume on one of my capture cards (I went into properties for the specific capture card), and the capture window suddenly disappeared! I highlighted the moment on twitch. http://www.twitch.tv/mikwuyma/c/3286501

Here's the log when I fiddled with the volume.

Code:
11:26:14: ------------------------------------------
11:26:14:     device: AVerMedia BDA Analog Capture Secondary (3),
11:26:14:     device id \\?\pci#ven_1a0a&dev_6202&subsys_620f1461&rev_01#4&3a92ece6&0&00e7#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{ede957b0-eaa5-4bf4-acf3-6e10cb4836c3},
11:26:14:     chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 166833-166833
11:26:14:     use buffering: false - 0, fourCC: 'YUY2'
11:26:14: 
11:26:14:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
Warning -- DShowPlugin: control->Run failed, result = 8007001F
11:27:28: ------------------------------------------
11:27:28:     device: AVerMedia BDA Analog Capture Secondary (2),
11:27:28:     device id \\?\pci#ven_1a0a&dev_6202&subsys_620f1461&rev_01#4&1763f550&0&00e3#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{ede957b0-eaa5-4bf4-acf3-6e10cb4836c3},
11:27:28:     chosen type: YUY2, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 166833-166833
11:27:28:     use buffering: false - 0, fourCC: 'YUY2'
11:27:28: 
11:27:28:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
16:35:23: Total frames encoded: 1176400, total frames duplicated: 16455 (1.40%)
16:35:23: Total frames rendered: 1175548, number of late frames: 839 (0.07%) (it's okay for some frames to be late)
16:35:23: RTMPPublisher::SocketLoop: Graceful loop exit
16:35:24: Average send payload: 4949 bytes, average send interval: 18 ms
16:35:24: Number of times waited to send: 0, Waited for a total of 0 bytes
16:35:24: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
16:35:24: Number of bytes sent: 5167796959

And here's the log with my computer specs and settings.

Code:
11:07:51: Open Broadcaster Software v0.584b - 32bit (´・ω・`)
11:07:51: -------------------------------
11:07:51: CPU Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
11:07:51: CPU Speed: 3500MHz
11:07:51: Physical Memory:  4095MB Total, 4095MB Free
11:07:51: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
11:07:51: monitor 1: pos={0, 0}, size={1920, 1080}
11:07:51: Windows Version: 6.2 Build 9200 
11:07:51: Aero is Enabled
11:07:51: -------------------------------
11:07:51: OBS Modules:
11:07:51: Base Address     Module
11:07:51: 01300000         OBS.exe
11:07:51: 717C0000         OBSApi.dll
11:07:51: 72170000         DShowPlugin.dll
11:07:51: 71AC0000         GraphicsCapture.dll
11:07:51: 71AA0000         NoiseGate.dll
11:07:51: 71A80000         PSVPlugin.dll
11:07:51: ------------------------------------------
11:07:51: Adapter 1
11:07:51:   Video Adapter: NVIDIA GeForce GTX 760
11:07:51:   Video Adapter Dedicated Video Memory: 2082140160
11:07:51:   Video Adapter Shared System Memory: 2147807232
11:07:51:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
11:07:51: =====Stream Start: 2013-11-22, 11:07:51===============================================
11:07:51:   Multithreaded optimizations: On
11:07:51:   Base resolution: 1280x720
11:07:51:   Output resolution: 1280x720
11:07:51: ------------------------------------------
11:07:51: Loading up D3D10 on NVIDIA GeForce GTX 760...
11:07:51: ------------------------------------------
11:07:51: Audio Format: 48000hz
11:07:51: Playback device Default
11:07:51: ------------------------------------------
11:07:51: Using desktop audio input: Speakers (Realtek High Definition Audio)
11:07:51: ------------------------------------------
11:07:51: Using auxilary audio input: Microphone (2- Yeti Stereo Microphone)
11:07:51: ------------------------------------------
11:07:51: Audio Encoding: AAC
11:07:51:     bitrate: 96
11:07:51: Using Window Capture

I have another problem when using all three capture cards at once for both sd and hdmi capture simultaneously, which doesn't seem to be a problem when I tried it on xsplit and wirecast. I don't know if the problem is related, but I'll be sure to post a log.
 

paibox

heros in an halfshel
The capture refreshing when no changes that actually require refreshing the video itself is a properties window bug, I thought someone fixed this a while back, but apparently not, I'll try to take a look at it later today. The error code itself indicates that the device itself is not functioning properly, but I've never seen it happen myself.

I've used an AVerTV CaptureHD (H727) myself to do both SD and HD capture at the same time (since they show up as two separate devices), but I only ever had one actual card to test it with. Exactly what seems to be the problem with it? It could be that something has been overlooked when it comes to devices with the same name but different device IDs, I would have to check that out somehow.
 
Top