[video] OBS causes video card, then computer to crash

OverClockHero

OverClockHero

New Member
PaiSand said:
So you're using the spectralizer plugin? Just remove it.
Click to expand...
i have the same problem and i dont have any plugins installed
OBS crashes the GPU when its on HW render
my GPU is AMD RX580 8GB
its a software problem
my driver is the latest driver
its be nice if OBS look for the problem
 
OverClockHero

OverClockHero

New Member
this is the complete log file

the upload function dosent work for some reason ! so if forced to copy paste the log


17:07:22.063: CPU Name: AMD Ryzen 3 1200 Quad-Core Processor
17:07:22.063: CPU Speed: 3600MHz
17:07:22.064: Physical Cores: 4, Logical Cores: 4
17:07:22.064: Physical Memory: 16297MB Total, 11733MB Free
17:07:22.064: Windows Version: 10.0 Build 19045 (release: 22H2; revision: 2130; 64-bit)
17:07:22.064: Running as administrator: true
17:07:22.064: Windows 10/11 Gaming Features:
17:07:22.064: Game Bar: Off
17:07:22.064: Game DVR: Off
17:07:22.064: Game Mode: Probably On (no reg key set)
17:07:22.064: Hardware GPU Scheduler: On
17:07:22.065: Sec. Software Status:
17:07:22.067: Kaspersky: disabled (AV)
17:07:22.067: Kaspersky: disabled (FW)
17:07:22.067: Windows Firewall: enabled (FW)
17:07:22.067: Current Date/Time: 2023-04-16, 17:07:22
17:07:22.067: Browser Hardware Acceleration: true
17:07:22.067: Hide OBS windows from screen capture: false
17:07:22.067: Qt Version: 6.4.3 (runtime), 6.4.3 (compiled)
17:07:22.067: Portable mode: false
17:07:22.253: OBS 29.1.0-beta4 (64-bit, windows)
17:07:22.253: ---------------------------------
17:07:22.254: ---------------------------------
17:07:22.254: audio settings reset:
17:07:22.254: samples per sec: 48000
17:07:22.254: speakers: 2
17:07:22.254: max buffering: 960 milliseconds
17:07:22.254: buffering type: dynamically increasing
17:07:22.254: ---------------------------------
17:07:22.255: Initializing D3D11...
17:07:22.255: Available Video Adapters:
17:07:22.257: Adapter 0: AMD Radeon RX 580X Series
17:07:22.257: Dedicated VRAM: 8567906304
17:07:22.257: Shared VRAM: 8544546816
17:07:22.257: PCI ID: 1002:67df
17:07:22.257: Driver Version: 31.0.14001.34008
17:07:22.258: output 0:
17:07:22.258: name=SyncMaster
17:07:22.258: pos={0, 0}
17:07:22.258: size={1280, 1024}
17:07:22.258: attached=true
17:07:22.258: refresh=75
17:07:22.258: bits_per_color=8
17:07:22.258: space=RGB_FULL_G22_NONE_P709
17:07:22.258: sdr_white_nits=80
17:07:22.258: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
17:07:22.258: dpi=96 (100%)
17:07:22.258: id=\\?\DISPLAY#SAM0259#5&11aa2b08&1&UID522#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}
17:07:22.258: alt_id=\\.\DISPLAY1
17:07:22.260: Loading up D3D11 on adapter AMD Radeon RX 580X Series (0)
17:07:22.297: D3D11 loaded successfully, feature level used: b000
17:07:22.297: DXGI increase maximum frame latency success
17:07:22.297: D3D11 GPU priority setup success
17:07:24.238: ---------------------------------
17:07:24.238: video settings reset:
17:07:24.238: base resolution: 1280x1024
17:07:24.238: output resolution: 1280x1024
17:07:24.238: downscale filter: Bicubic
17:07:24.238: fps: 30/1
17:07:24.238: format: NV12
17:07:24.238: YUV mode: Rec. 709/Partial
17:07:24.238: NV12 texture support enabled
17:07:24.238: P010 texture support not available
17:07:24.239: Audio monitoring device:
17:07:24.239: name: Default
17:07:24.239: id: default
17:07:24.240: ---------------------------------
17:07:24.242: No AJA devices found, skipping loading AJA UI plugin
17:07:24.242: Failed to initialize module 'aja-output-ui.dll'
17:07:24.244: No AJA devices found, skipping loading AJA plugin
17:07:24.244: Failed to initialize module 'aja.dll'
17:07:24.244: Skipping module '../../obs-plugins/64bit/chrome_elf.dll', not an OBS plugin
17:07:24.246: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
17:07:24.247: Failed to load 'en-US' text for module: 'decklink-captions.dll'
17:07:24.247: Failed to load 'en-US' text for module: 'decklink-output-ui.dll'
17:07:24.250: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
17:07:24.251: Failed to initialize module 'decklink.dll'
17:07:24.410: [AMF] Version 2.8.0 loaded (Compiled: 1.4.14.0, Runtime: 1.4.29.0, Library: 1;4;29;0;22.40.01.34;202301210110;AMD-Radeon-Driver/drivers:99a0202b42719d0c7594f2336df347634cbd08e3).
17:07:24.450: [AMF] <Id: 1> Unable to set converter transfer characteristic, error AMF_NOT_FOUND (code 11)
17:07:24.497: [AMF] <Id: 2> Unable to set converter transfer characteristic, error AMF_NOT_FOUND (code 11)
17:07:24.507: [AMF] [Capability Manager] Testing Direct3D 11 Adapter 'AMD Radeon RX 580X Series (VEN_1002/DEV_67df/SUB_5191043/REV_00e7)':
17:07:24.507: H264/AVC: Supported
17:07:24.507: H265/HEVC: Supported
17:07:24.507:
17:07:24.515: Skipping module '../../obs-plugins/64bit/libcef.dll', not an OBS plugin
17:07:24.516: Skipping module '../../obs-plugins/64bit/libEGL.dll', not an OBS plugin
17:07:24.516: Skipping module '../../obs-plugins/64bit/libGLESv2.dll', not an OBS plugin
17:07:24.528: [obs-browser]: Version 2.21.1
17:07:24.528: [obs-browser]: CEF Version 103.0.5060.134 (runtime), 103.0.0-5060-shared-textures.2591+g4204d54+chromium-103.0.5060.134 (compiled)
17:07:24.627: [noise suppress]: NVIDIA denoiser disabled, redistributable not found or could not be loaded.
17:07:24.628: Failed to get NVVideoEffects.dll version info size
17:07:24.629: [NVIDIA VIDEO FX]: FX disabled, redistributable not found or could not be loaded.
17:07:24.662: [obs-websocket] [obs_module_load] you can haz websockets (Version: 5.2.2 | RPC Version: 1)
17:07:24.662: [obs-websocket] [obs_module_load] Qt version (compile-time): 6.4.3 | Qt version (run-time): 6.4.3
17:07:24.662: [obs-websocket] [obs_module_load] Linked ASIO Version: 101201
17:07:24.671: [obs-websocket] [obs_module_load] Module loaded.
17:07:24.675: [vlc-video]: Couldn't find VLC installation, VLC video source disabled
17:07:24.684: ---------------------------------
17:07:24.684: Loaded Modules:
17:07:24.684: win-wasapi.dll
17:07:24.684: win-dshow.dll
17:07:24.684: win-capture.dll
17:07:24.684: vlc-video.dll
17:07:24.684: text-freetype2.dll
17:07:24.684: rtmp-services.dll
17:07:24.684: obs-x264.dll
17:07:24.684: obs-websocket.dll
17:07:24.684: obs-vst.dll
17:07:24.684: obs-transitions.dll
17:07:24.684: obs-text.dll
17:07:24.684: obs-qsv11.dll
17:07:24.684: obs-outputs.dll
17:07:24.684: obs-filters.dll
17:07:24.684: obs-ffmpeg.dll
17:07:24.684: obs-browser.dll
17:07:24.684: image-source.dll
17:07:24.684: frontend-tools.dll
17:07:24.684: enc-amf.dll
17:07:24.684: decklink-output-ui.dll
17:07:24.684: decklink-captions.dll
17:07:24.684: coreaudio-encoder.dll
17:07:24.684: ---------------------------------
17:07:24.684: ==== Startup complete ===============================================
17:07:24.751: All scene data cleared
17:07:24.751: ------------------------------------------------
17:07:24.768: [win-wasapi: 'Desktop Audio'] update settings:
17:07:24.768: device id: default
17:07:24.768: use device timing: 1
17:07:24.770: [Loaded global audio device]: 'Desktop Audio'
17:07:24.771: [win-wasapi: 'Mic/Aux'] update settings:
17:07:24.771: device id: default
17:07:24.771: use device timing: 0
17:07:24.771: [noise suppress: 'Noise Suppression'] NVAFX redist is not installed.
17:07:24.771: [Loaded global audio device]: 'Mic/Aux'
17:07:24.771: - filter: 'Noise Suppression' (noise_suppress_filter_v2)
17:07:24.772: [duplicator-monitor-capture: 'Display Capture'] update settings:
17:07:24.772: display: SyncMaster (1280x1024)
17:07:24.772: cursor: true
17:07:24.772: method: DXGI
17:07:24.772: id: \\?\DISPLAY#SAM0259#5&11aa2b08&1&UID522#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}
17:07:24.772: alt_id: \\.\DISPLAY1
17:07:24.772: setting_id: \\?\DISPLAY#SAM0259#5&11aa2b08&1&UID522#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}
17:07:24.772: force SDR: false
17:07:24.776: Switched to scene 'Scene'
17:07:24.778: ------------------------------------------------
17:07:24.778: Loaded scenes:
17:07:24.780: - scene 'Scene':
17:07:24.780: - source: 'Display Capture' (monitor_capture)
17:07:24.780: ------------------------------------------------
17:07:24.814: WASAPI: Device 'Microphone (Realtek High Definition Audio)' [192000 Hz] initialized
17:07:24.817: WASAPI: Device 'Speakers (Realtek High Definition Audio)' [192000 Hz] initialized
17:07:24.858: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
17:07:24.858:
17:07:27.697: [win-capture plugin] Remote update of URL "https://obsproject.com/obs2_update/win-capture/v1/package.json" failed: The requested URL returned error: 404
17:07:41.289: [texture-amf-h264: 'simple_video_stream'] Failed to set property 'HighMotionQualityBoostEnable': AMF_INVALID_ARG
17:07:41.289: [texture-amf-h264: 'simple_video_stream'] settings:
17:07:41.289: rate_control: CBR
17:07:41.289: bitrate: 2500
17:07:41.289: cqp: 20
17:07:41.289: keyint: 60
17:07:41.289: preset:
17:07:41.289: profile: high
17:07:41.289: b-frames: 0
17:07:41.289: width: 1280
17:07:41.289: height: 1024
17:07:41.289: params: (none)
17:07:41.301: ---------------------------------
17:07:41.301: [FFmpeg aac encoder: 'simple_aac'] bitrate: 64, channels: 2, channel_layout: stereo
17:07:41.301:
17:07:41.303: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://rtmp.cdn.asset.aparat.com:443/event...
17:07:41.309: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GbE Family Controller (ethernet, 100↓/100↑ mbps)
17:07:41.611: [rtmp stream: 'simple_stream'] Connection to rtmp://rtmp.cdn.asset.aparat.com:443/event successful
17:07:41.611: [rtmp stream: 'simple_stream'] New socket loop enabled by user
17:07:41.611: [rtmp stream: 'simple_stream'] Low latency mode enabled by user
17:07:41.611: [rtmp stream: 'simple_stream'] Socket send buffer is 65536 bytes
17:07:41.617: ==== Streaming Start ===============================================
17:07:46.380: [texture-amf-h264: 'simple_video_stream'] amf_encode_tex: SubmitInput failed: AMF_FAIL
17:07:46.380: Error encoding with encoder 'simple_video_stream'
17:07:46.380: [rtmp stream: 'simple_stream'] Encoder error, disconnecting
17:07:46.380: [rtmp stream: 'simple_stream'] Socket send buffer is 65536 bytes
17:07:46.380: socket_thread_windows: Normal exit
17:07:46.380: Output 'simple_stream': stopping
17:07:46.380: Output 'simple_stream': Total frames output: 0
17:07:46.380: Output 'simple_stream': Total drawn frames: 48 (153 attempted)
17:07:46.381: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 105 (68.6%)
17:07:46.391: ==== Streaming Stop ================================================
17:08:03.878: RemoteTextThread: HTTP request failed. Empty reply from server
 
PaiSand

PaiSand

Active Member
Please don't paste the log file text, just attach it or use the upload tool found inside the help menu.
 
OverClockHero

OverClockHero

New Member
after i click on start streaming button its completely breaks OBS and OBS will be non functional
its ok on SW mod but on HW mod this is what i get
using latest driver and latest obs which is OBS 29.1 beta 4
 
OverClockHero

OverClockHero

New Member
R1CH said:
Turn off HAGS. https://obsproject.com/wiki/How-to-disable-Windows-10-Hardware-GPU-Scheduler
Click to expand...

i even closed everything running and completely disabled kaspersky antivirus + the windows defender is disabled
and my windows installation is fresh
every driver is installed
all microsoft visual C++ packs and stuff are installed
BTW this the log file after closing every thing and noting running even firefox and msi afterburner , only OBS running alone
 
PaiSand

PaiSand

Active Member
Use simple output mode. To make it work correctly run the Auto-configuration Wizard and apply the settings it gives. Restart OBS and then test it as is.
Unless you're recording several audio tracks for editing later then stay always on simple output mode.

And you probably need to update the GPU driver.

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.
obsproject.com obsproject.com
 
OverClockHero

OverClockHero

New Member
PaiSand said:
Use simple output mode. To make it work correctly run the Auto-configuration Wizard and apply the settings it gives. Restart OBS and then test it as is.
Unless you're recording several audio tracks for editing later then stay always on simple output mode.

And you probably need to update the GPU driver.

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.
obsproject.com obsproject.com
Click to expand...
gpu driver is the latest and i DDU before installing it and latest chipset driver

its the same on simple mode
 
OverClockHero

OverClockHero

New Member
from what i researched on the internet its a communication problem between OBS and AMD driver ands its because something changed in AMD driver API but OBS code didn't changed accordingly
 
OverClockHero

OverClockHero

New Member
finally fixed with OBS 29.1.3
and AMD 23.4.2
note that i put the rate control on VBR because i heard its most compatible with AMD GPUs
 
Harold

Harold

Active Member
VBR is not the "most compatible" and is not the best for recording or streaming.
use CBR for streaming and CQP for recording.
 
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