Question / Help Updated to 19.0.3 Now Elgato 60 isn't detected.

[ZombiesWorld]

Like the title says, I updated OBS a couple days ago and ever since my Elgato isn't being detected. I'm pretty sure it's an OBS problem because the Elgato Game Capture software is working fine. I've deleted the source and created a new one, but it did nothing. I'm not getting any kind of 'no signal' screen or anything, just a plain black screen. I've checked my Elgato drivers and everything is up to date. Any help would be much appreciated!

https://gist.github.com/47eb7ba8182c7cc277a4e5616b37e948

 

[SumDim]

Fix this problem by choosing Elgato source and set custom resolution to 1920x1080
23:34:52.967: Elgato: ResolutionValid failed
23:34:52.967: Elgato: Video configuration failed

Fix this image problem:
23:34:52.949: gs_image_file_init: Failed to load file 'C:/Users/Zombies World/Desktop/ZW.png'
23:34:52.949: [image_source: 'ZW'] failed to load texture 'C:/Users/Zombies World/Desktop/ZW.png

Change this. You don't need 1920x1080 webcam size. Use 640x480 to cut down on CPU processing:
23:34:52.998: video device: Logitech HD Pro Webcam C920
23:34:52.998: video path: \\?\usb#vid_046d&pid_082d&mi_00#8&2e8de92f&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
23:34:52.998: resolution: 1920x1080

 

[ZombiesWorld]

I looked at the Elgato source's properties probably 10 times. Don't know how I didn't notice the resolution was blank.

After filling it in though it's still not working, and now I'm getting this:

03:13:13.962: Elgato: data.GetDevice failed
03:13:13.962: Elgato: Video configuration failed

 

[Videophile]

Hi,

You should not be settings custom resolution/fps in the OBS Studio properties for the HD60.

Please re-install the Elgato Game Capture software, that can solve compatibility issues with OBS Studio.