Question / Help Updated to 18.0.1 and now it fails to start streaming

C

Charles D Edmond Jr

New Member
I'm not sure what the problem is, and reading the logs goes over my head so I was wondering if someone could help me out with the problem. Here are my logs:

12:19:13.183: CPU Name: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
12:19:13.183: CPU Speed: 2494MHz
12:19:13.183: Physical Cores: 4, Logical Cores: 8
12:19:13.183: Physical Memory: 16267MB Total, 9363MB Free (NOTE: 32bit programs cannot use more than 3gb)
12:19:13.183: Windows Version: 10.0 Build 14393 (revision: 1066; 64-bit)
12:19:13.183: Running as administrator: false
12:19:13.183: Aero is Enabled (Aero is always on for windows 8 and above)
12:19:13.184: Portable mode: false
12:19:13.199: OBS 18.0.1 (windows)
12:19:13.199: ---------------------------------
12:19:13.200: ---------------------------------
12:19:13.200: audio settings reset:
12:19:13.200: samples per sec: 44100
12:19:13.200: speakers: 2
12:19:13.202: ---------------------------------
12:19:13.202: Initializing D3D11..
12:19:13.202: Available Video Adapters:
12:19:13.208: Adapter 1: Intel(R) HD Graphics 4600
12:19:13.208: Dedicated VRAM: 117964800
12:19:13.208: Shared VRAM: 2147483648
12:19:13.208: output 1: pos={0, 0}, size={1920, 1080}, attached=true
12:19:13.208: output 2: pos={1920, 0}, size={1920, 1080}, attached=true
12:19:13.208: Adapter 2: NVIDIA GeForce GTX 860M
12:19:13.208: Dedicated VRAM: 2092826624
12:19:13.208: Shared VRAM: 2202075136
12:19:13.212: Loading up D3D11 on adapter Intel(R) HD Graphics 4600 (0)
12:19:13.219: D3D11 loaded sucessfully, feature level used: 45056
12:19:14.204: ---------------------------------
12:19:14.204: video settings reset:
12:19:14.204: base resolution: 1920x1080
12:19:14.204: output resolution: 1280x720
12:19:14.204: downscale filter: Bicubic
12:19:14.204: fps: 60/1
12:19:14.204: format: NV12
12:19:14.205: Audio monitoring device:
12:19:14.205: name: Default
12:19:14.205: id: default
12:19:14.205: ---------------------------------
12:19:14.207: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
12:19:14.210: [AMF Encoder] Unable to load 'amfrt32.dll', error code 126.
12:19:14.211: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/ffmpegsumo.dll' not found, loading of module failed
12:19:14.229: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libcef.dll' not found, loading of module failed
12:19:14.229: Failed to load 'en-US' text for module: 'obs-browser.dll'
12:19:14.232: NVENC supported
12:19:14.274: Couldn't find VLC installation, VLC video source disabled
12:19:14.282: No blackmagic support
12:19:14.441: ---------------------------------
12:19:14.441: Loaded Modules:
12:19:14.441: win-wasapi.dll
12:19:14.441: win-mf.dll
12:19:14.441: win-dshow.dll
12:19:14.441: win-decklink.dll
12:19:14.441: win-capture.dll
12:19:14.441: vlc-video.dll
12:19:14.441: text-freetype2.dll
12:19:14.441: rtmp-services.dll
12:19:14.441: obs-x264.dll
12:19:14.441: obs-vst.dll
12:19:14.441: obs-transitions.dll
12:19:14.442: obs-text.dll
12:19:14.442: obs-qsv11.dll
12:19:14.442: obs-outputs.dll
12:19:14.442: obs-filters.dll
12:19:14.442: obs-ffmpeg.dll
12:19:14.442: obs-browser.dll
12:19:14.442: image-source.dll
12:19:14.442: frontend-tools.dll
12:19:14.442: enc-amf.dll
12:19:14.442: coreaudio-encoder.dll
12:19:14.442: ==== Startup complete ===============================================
12:19:14.445: All scene data cleared
12:19:14.445: ------------------------------------------------
12:19:14.478: WASAPI: Device 'Speakers (3- USB Audio Device)' initialized
12:19:14.489: WASAPI: Device 'Microphone (3- USB Audio Device)' initialized
12:19:14.510: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
12:19:14.656: ---------------------------------
12:19:14.656: [DShow Device: 'muh faec '] settings updated:
12:19:14.656: video device: USB2.0 UVC HD Webcam
12:19:14.656: video path: \\?\usb#vid_13d3&pid_5188&mi_00#6&9e24ed2&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
12:19:14.656: resolution: 640x480
12:19:14.656: fps: 30.00 (interval: 333333)
12:19:14.656: format: YUY2
12:19:14.738: Switched to scene 'Timer'
12:19:14.738: ------------------------------------------------
12:19:14.738: Loaded scenes:
12:19:14.739: - scene 'Waiting':
12:19:14.739: - source: 'LoL' (window_capture)
12:19:14.739: - source: 'Twitch Chat' (browser_source)
12:19:14.739: - source: 'Twitch Alerts' (browser_source)
12:19:14.739: - source: 'Current Song' (text_ft2_source)
12:19:14.739: - source: 'muh faec ' (dshow_input)
12:19:14.739: - scene 'In Game':
12:19:14.739: - source: 'LoL in game' (game_capture)
12:19:14.739: - source: 'Twitch Alerts in game' (browser_source)
12:19:14.739: - source: 'Twitch Chat in Game' (browser_source)
12:19:14.739: - source: 'overlay' (image_source)
12:19:14.739: - source: 'In Game Current Song' (text_ft2_source)
12:19:14.739: - source: 'muh faec ' (dshow_input)
12:19:14.739: - scene 'Timer':
12:19:14.739: - source: 'Countdown' (browser_source)
12:19:14.739: - source: 'Timer Twitch Alerts' (browser_source)
12:19:14.739: - source: 'Timer Twitch Chat' (browser_source)
12:19:14.739: - source: 'Timer Current Song' (text_ft2_source)
12:19:14.739: ------------------------------------------------
12:19:14.783: CalculateFileHash: Failed to open file 'C:\Users\momol_000\AppData\Roaming\obs-studio\updates\manifest.json': 2
12:19:19.122: ---------------------------------
12:19:19.122: [NVENC encoder: 'simple_h264_stream'] settings:
12:19:19.122: rate_control: CBR
12:19:19.122: bitrate: 1500
12:19:19.122: cqp: 0
12:19:19.122: keyint: 120
12:19:19.122: preset: default
12:19:19.122: profile: main
12:19:19.122: level: auto
12:19:19.122: width: 1280
12:19:19.122: height: 720
12:19:19.122: 2-pass: true
12:19:19.122: b-frames: 2
12:19:19.122: GPU: 0
12:19:19.122:
12:19:19.399: error: Cannot load NvEncodeAPIGetMaxSupportedVersion
12:19:19.400: [NVENC encoder: 'simple_h264_stream'] Failed to open NVENC codec: Unknown error occurred
 
C

Charles D Edmond Jr

New Member
Fenrir said:
OBS needs to be running on the nvidia GPU if you want to use the nvenc encoder.

See here: https://github.com/jp9000/obs-studio/wiki/Laptop-Performance-Issues
Click to expand...

Tried this, still getting an error, here's the log now:

12:42:14.528: CPU Name: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
12:42:14.528: CPU Speed: 2494MHz
12:42:14.528: Physical Cores: 4, Logical Cores: 8
12:42:14.528: Physical Memory: 16267MB Total, 9523MB Free
12:42:14.528: Windows Version: 10.0 Build 14393 (revision: 1066; 64-bit)
12:42:14.528: Running as administrator: false
12:42:14.528: Aero is Enabled (Aero is always on for windows 8 and above)
12:42:14.528: Portable mode: false
12:42:14.541: OBS 18.0.1 (64bit, windows)
12:42:14.541: ---------------------------------
12:42:14.542: ---------------------------------
12:42:14.542: audio settings reset:
12:42:14.542: samples per sec: 44100
12:42:14.542: speakers: 2
12:42:14.543: ---------------------------------
12:42:14.543: Initializing D3D11..
12:42:14.543: Available Video Adapters:
12:42:14.546: Adapter 1: NVIDIA GeForce GTX 860M
12:42:14.546: Dedicated VRAM: 2092826624
12:42:14.546: Shared VRAM: 4233627648
12:42:14.546: output 1: pos={0, 0}, size={1920, 1080}, attached=true
12:42:14.546: output 2: pos={1920, 0}, size={1920, 1080}, attached=true
12:42:14.546: Adapter 2: Intel(R) HD Graphics 4600
12:42:14.546: Dedicated VRAM: 117964800
12:42:14.546: Shared VRAM: 2147483648
12:42:14.549: Loading up D3D11 on adapter NVIDIA GeForce GTX 860M (0)
12:42:14.580: D3D11 loaded sucessfully, feature level used: 45056
12:42:15.318: ---------------------------------
12:42:15.319: video settings reset:
12:42:15.319: base resolution: 1920x1080
12:42:15.319: output resolution: 1920x1080
12:42:15.319: downscale filter: Bilinear
12:42:15.319: fps: 30/1
12:42:15.319: format: NV12
12:42:15.319: Audio monitoring device:
12:42:15.319: name: Speakers (3- USB Audio Device)
12:42:15.319: id: {0.0.0.00000000}.{3b4b005f-abf3-400b-924d-419abd2e6e79}
12:42:15.320: ---------------------------------
12:42:15.321: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
12:42:15.323: [AMF Encoder] Unable to load 'amfrt64.dll', error code 126.
12:42:15.323: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/ffmpegsumo.dll' not found, loading of module failed
12:42:15.330: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
12:42:15.331: Failed to load 'en-US' text for module: 'obs-browser.dll'
12:42:15.333: NVENC supported
12:42:15.344: Couldn't find VLC installation, VLC video source disabled
12:42:15.353: No blackmagic support
12:42:15.553: ---------------------------------
12:42:15.553: Loaded Modules:
12:42:15.553: win-wasapi.dll
12:42:15.553: win-mf.dll
12:42:15.553: win-dshow.dll
12:42:15.553: win-decklink.dll
12:42:15.553: win-capture.dll
12:42:15.553: vlc-video.dll
12:42:15.553: text-freetype2.dll
12:42:15.553: rtmp-services.dll
12:42:15.553: obs-x264.dll
12:42:15.553: obs-vst.dll
12:42:15.553: obs-transitions.dll
12:42:15.553: obs-text.dll
12:42:15.553: obs-qsv11.dll
12:42:15.553: obs-outputs.dll
12:42:15.553: obs-filters.dll
12:42:15.553: obs-ffmpeg.dll
12:42:15.553: obs-browser.dll
12:42:15.553: image-source.dll
12:42:15.553: frontend-tools.dll
12:42:15.553: enc-amf.dll
12:42:15.553: coreaudio-encoder.dll
12:42:15.553: ==== Startup complete ===============================================
12:42:15.556: All scene data cleared
12:42:15.556: ------------------------------------------------
12:42:15.576: WASAPI: Device 'Speakers (3- USB Audio Device)' initialized
12:42:15.580: WASAPI: Device 'Microphone (3- USB Audio Device)' initialized
12:42:15.627: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
12:42:15.672: ---------------------------------
12:42:15.672: [DShow Device: 'muh faec '] settings updated:
12:42:15.672: video device: USB2.0 UVC HD Webcam
12:42:15.672: video path: \\?\usb#vid_13d3&pid_5188&mi_00#6&9e24ed2&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
12:42:15.672: resolution: 640x480
12:42:15.672: fps: 30.00 (interval: 333333)
12:42:15.672: format: YUY2
12:42:15.790: Switched to scene 'Timer'
12:42:15.791: ------------------------------------------------
12:42:15.791: Loaded scenes:
12:42:15.791: - scene 'Waiting':
12:42:15.791: - source: 'LoL' (window_capture)
12:42:15.791: - source: 'Twitch Chat' (browser_source)
12:42:15.791: - source: 'Twitch Alerts' (browser_source)
12:42:15.791: - source: 'Current Song' (text_ft2_source)
12:42:15.791: - source: 'muh faec ' (dshow_input)
12:42:15.791: - scene 'In Game':
12:42:15.791: - source: 'LoL in game' (game_capture)
12:42:15.791: - source: 'Twitch Alerts in game' (browser_source)
12:42:15.791: - source: 'Twitch Chat in Game' (browser_source)
12:42:15.791: - source: 'overlay' (image_source)
12:42:15.791: - source: 'In Game Current Song' (text_ft2_source)
12:42:15.791: - source: 'muh faec ' (dshow_input)
12:42:15.791: - scene 'Timer':
12:42:15.791: - source: 'Countdown' (browser_source)
12:42:15.791: - source: 'Timer Twitch Alerts' (browser_source)
12:42:15.791: - source: 'Timer Twitch Chat' (browser_source)
12:42:15.791: - source: 'Timer Current Song' (text_ft2_source)
12:42:15.791: ------------------------------------------------
12:42:15.797: CalculateFileHash: Failed to open file 'C:\Users\momol_000\AppData\Roaming\obs-studio\updates\manifest.json': 2
12:42:18.622: ---------------------------------
12:42:18.622: [NVENC encoder: 'simple_h264_stream'] settings:
12:42:18.622: rate_control: CBR
12:42:18.622: bitrate: 1500
12:42:18.622: cqp: 0
12:42:18.622: keyint: 60
12:42:18.622: preset: default
12:42:18.622: profile: main
12:42:18.622: level: auto
12:42:18.622: width: 1920
12:42:18.622: height: 1080
12:42:18.622: 2-pass: true
12:42:18.622: b-frames: 2
12:42:18.622: GPU: 0
12:42:18.622:
12:42:18.623: error: Cannot load NvEncodeAPIGetMaxSupportedVersion
12:42:18.624: [NVENC encoder: 'simple_h264_stream'] Failed to open NVENC codec: Unknown error occurred
 
Fenrir

Fenrir

Forum Admin
Looks like your GPU does not support NVENC then. It's really hit or miss with most mobile GPUs if the NVENC encoder works or not. As a last test, make sure you're on the latest drivers from nvidia.
 
C

Charles D Edmond Jr

New Member
Fenrir said:
Looks like your GPU does not support NVENC then. It's really hit or miss with most mobile GPUs if the NVENC encoder works or not. As a last test, make sure you're on the latest drivers from nvidia.
Click to expand...

That did it, streams up and running. Thank you so much man, keep up the stellar work!
 
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