Question / Help Unsupported Signal

J Scroggins

New Member
Hello. I have an ATEM Production Studio 4k, with 2 camera inputs. My HDMI output is going to a Magewell USB Capture HDMI, to PC USB. OBS shows "unsupported signal." Any help getting problem resolved?
 

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R1CH

Forum Admin
Developer
The "unsupported signal" message is coming from your capture card driver, not OBS. Try playing around with the driver settings.
 

JSaylor

New Member
Hello. I have an ATEM Production Studio 4k, with 2 camera inputs. My HDMI output is going to a Magewell USB Capture HDMI, to PC USB. OBS shows "unsupported signal." Any help getting problem resolved?
I had a similar problem and my camera and obs were not set at the same resolution. Magewell has really great customer service also.
 

dkeefe

New Member
The "unsupported signal" message is coming from your capture card driver, not OBS. Try playing around with the driver settings.
When you say "driver settings" what exactly do you mean? Not sure what drivers could be causing the issue.
 
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