Question / Help Unable to transmit signal using Elgato HD60 Pro

Tactical Koala

New Member
Hello!

So, I've just recently purchased an Elgato HD 60 Pro internal Capture Card for streaming console games, and I'm having a bit of an issue.

After adding the capture card as a Video Capture Device source in OBS Studio, then hitting the "Start Streaming" button, it will begin to process as usual, however it will read 0 kb/s in the bottom right-hand corner when its usually showing the amount of data it's transmitting to the net.

The stream will not function on the other end, and once I hit "Stop Streaming" OBS crashes and forms a crash log (attached)

Some notes and things I have tried:

  • OBS Standard - Works just fine as described above.
  • Will work when I use "Window Capture" when I capture the "Elgato Game Capture" software albeit at a choppier, less reliable rate.
  • I have installed the latest edition of OBS Studio, and I have tried the latest beta build.
  • I have installed both the latest Elgato Drivers as well as the latest version of the Elgato Game CApture software.
  • I have made sure my OS is fully updated and all GPU & Audio drivers are also up to date.
  • I have formatted windows and reinstalled everything as noted above to no avail.
  • Streamed using multiple stream keys and different services (Twitch / YTG)
Thanks in advance for any help!
 

Attachments

  • 2016-05-08 14-07-29.txt
    9.4 KB · Views: 25
  • Crash 2016-05-08 14-07-40.txt
    50 KB · Views: 21
Last edited:

Videophile

Elgato
So from the log, it shows the encoder fails to start.

If you remove the HD60 Pro source from OBS Studio, does it work then?
 

Tactical Koala

New Member
Hey there, thanks for the reply!

Yes, the Elgato card is what's holding the encoding back in Studio. The card works fine in OBS standard.
 
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