Question / Help Unable to stream certain days (Frame Drop/disconnect)

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K0range4

New Member
Hey there OBS crew.

I've been having a recent issue where I'm simply unable to stream to twitch on certain days/nights. Literally same settings, one night to the next, and one night is perfect and the other I'm experiencing 80% frame drops and disconnects (although no other internet activity is impacted). I think I'm being throttled somewhere but I figured since it's completely random and none of my other internet activity is impacted, it could be an issue on my end.

Yes I have read the sticky, lowered my bitrate, switched ingest servers (tried just about all of them), checked the "minimize network impact" option, done all of the usual fixes, but when it comes right down to it... It seems to simply come down to some nights OBS says yes, and other nights it's a no.

Here's my logs

Bad Stream (~6 minutes, only streamed a "stream starting soon" image) - https://gist.github.com/anonymous/6a94d3ed08f12c71b786

Good stream - https://gist.github.com/anonymous/1ed64b259f1714df80c2

I'd like to know if there's anything I can do to alleviate these issues. If not then, well... I'll deal with it I guess. Figured I'd ask the folks here first though.
 
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alpinlol

Active Member
depending on where you live it could be a really bad time sometimes which means a bunch of to streamers are streaming and eating up the twitch bandwidth, but thats as of right now rather rare.

it could as well be some sort of issue with your isp that theres a lot of traffic in your area depending on what type of connection you are using, with area i mean every household in probably around 10-20km diameter.

since you already done the steps with lowering bitrate and changing ingest servers at those days i actually think your isp is running in some sort of bottleneck
 
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K0range4

New Member
alpinlol said:
depending on where you live it could be a really bad time sometimes which means a bunch of to streamers are streaming and eating up the twitch bandwidth, but thats as of right now rather rare.

it could as well be some sort of issue with your isp that theres a lot of traffic in your area depending on what type of connection you are using, with area i mean every household in probably around 10-20km diameter.

since you already done the steps with lowering bitrate and changing ingest servers at those days i actually think your isp is running in some sort of bottleneck
Click to expand...

Hmm, ok. That makes sense. I have read a couple of other threads on here claiming similar issues and they're from the Southwest (and some even using the same ISP). Do you think it might have something to due with my stream being pretty small? I understand smaller streamers have experienced throttling issues. Could it just be my time to experience it?
 
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alpinlol

Active Member
K0range4 said:
Hmm, ok. That makes sense. I have read a couple of other threads on here claiming similar issues and they're from the Southwest (and some even using the same ISP). Do you think it might have something to due with my stream being pretty small? I understand smaller streamers have experienced throttling issues. Could it just be my time to experience it?
Click to expand...

usually not if you stay in suggested bitrate range

genuinely if you stream with 720p30 and 2k-2,5k bitrate there should be no reason for twitch to throttle anything the twitch ingest server can handle that quite well.

it is probably rather an isp issue at peak times
 
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dping

Active Member
K0range4 said:
Hmm, ok. That makes sense. I have read a couple of other threads on here claiming similar issues and they're from the Southwest (and some even using the same ISP). Do you think it might have something to due with my stream being pretty small? I understand smaller streamers have experienced throttling issues. Could it just be my time to experience it?
Click to expand...
Just an fyi, when you post your log, you should actually attempt to stream with the log you post. If you do get to stream, try to at least 5 minutes, but it is always best to at least have the error pop up on the log you send.

http://www.teamliquid.net/forum/tech-support/478845-twitchtest-twitch-bandwidth-tester

This test is often a good way to find out if its just one twitch ingest or if it something on your side.

Next time you have this issue, run this tool for your region by itself then post a screenshot of the results.
 
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K0range4

New Member
It happened again this evening, so here are the results from that bandwith tester tool. This doesn't look good...

jMz1Lo1.png
 
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dping

Active Member
K0range4 said:
It happened again this evening, so here are the results from that bandwith tester tool. This doesn't look good...

jMz1Lo1.png
Click to expand...
You see that quality to the right? that should be above 80% to stream flawlessly. dude there is something up with your ISP when this happens. :/
 
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K0range4

New Member
All of my internet activity is fine though... No issues in online gaming or general usage. Watching streams, netflix, gaming and such... I don't understand why streaming specifically would be impacted so much.
 
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