Question / Help Twitch related dock modules fail to load in OBS studio

M

moomaria

New Member
Hi, I am trying to troubleshoot an issue I'm having where my OBS Studio fails to load certain twitch specific dock modules.

My PC ran into some restarting issues yesterday (unsure if its the cause), and I recently uninstalled and re-installed VLC. Upon loading OBS after these two things, every twitch related dock module (minus chat) displays "unable to load module" graphic from twitch. The chat dock loads fine for a split second, but then two areas of it get replaced with the error graphic message, despite actually being able to see chat (depicted in image link below)

http://puu.sh/DX8rN/390dbef684.png

Any idea what is going on here to allow minimal chat integration yet nothing from the other docks? Chrome files perhaps? I spent some time installing older versions and looking through previous related threads but could not find a solution. My google chrome lags my rig when i have it open, so having these docks work correctly in obs is a huge reason I am able to stream at all.

Thank you
 

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M

moomaria

New Member
Yeah, I can view the information its fed from (twitch user dashboard) in google chrome just fine.

I tested disconnecting account and re-connecting with a different account used by someone who isn't having this issue with the same build of OBS. Same result.

Is it possible that my computers multiple unexpected restarts due to power issues or uninstalling VLC media player could have somehow caused a corrupt cache for these modules? Those are really the only 2 things I can look toward as the cause for it suddenly behaving this way. It was working just fine just 2 days ago. Does OBS studio use Chrome as a medium for these modules? And if so is there any way to force it to try load them fresh.
 
Last edited:
R

R1CH

Forum Admin
Developer
Clicking in a panel and pressing Ctrl +R should force a reload. You can also try deleting %APPDATA%\obs-studio\plugin_config\obs-browser\Cache
 
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