Twitch docks glitching in OBS on external monitors, and stop updating info during stream

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berionskywall

New Member
All docks related to twitch have a visual glitch where a smaller version of themselves appears and sort of shrinks up into the left-hand corner. It is very sporadic and it can happen when I put my mouse cursor over them, or it can happen if my mouse is in another area of the screen. It doesn't seem consistent, and it makes it hard to use these features. This happens on the window that comes up when you connect your account to Twitch as well. So it seems like all things Twitch are doing this.

It should be noted that these glitches only occur on my external monitors - I have two externals and an ultrawide main display. If I change it so that either of the external monitors are my main display, the issue still occurs on them, and not on my main monitor. I've updated Windows 10, and my graphics Nvidia graphics drivers, and OBS.

Additionally, during my last stream the docks stopped updating information from Twitch. The chatlog, stream information, twitch stats, and twitch activity feed were all stuck in the past. My stream didn't cut out or anything like that, thankfully.

Attached is a picture of the issue, and the log file for that stream.

The log file wouldn't fit in the message, and I couldn't upload directly from OBS because the log file is neither the current nor the last log file - so I attached it. I saw advice on this website that said to post a link... I don't know if this is right but, here's a link to that attachment if that helps at all https://obsproject.com/forum/attach....64261/?hash=9dd956545687b4fbbb46bcc845b092cb
 

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Still having a problem with this if anyone might have some insight.

I have some new information too - when I boot up the computer without my ultrawide monitor, the issue goes away on my external monitors. I have tried matching resolution across all devices, matching refresh rate, everything is updated and I've reinstalled OBS.

This problem persists across all things related to Twitch within OBS - including the login dialog.

Here is a more recent log file where the issue was occurring, and another screenshot showing the issue.
 

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So... I may or may not have fixed it, I don't know, but it seems like after I disabled browser hardware acceleration in settings, it stopped being weird and glitchy? It makes sense that it worked if it does end up working for anybody else, as hardware acceleration seems to mess up other things for most other services- if not all.

Try that and see if it works? If it doesn't, I don't know what to do, all the other suggestions I've found thus far don't seem to do anything, just create more hassle than anything having to restore the dock(s) back to their original state(s).
 
2539Woo said:
So... I may or may not have fixed it, I don't know, but it seems like after I disabled browser hardware acceleration in settings, it stopped being weird and glitchy? It makes sense that it worked if it does end up working for anybody else, as hardware acceleration seems to mess up other things for most other services- if not all.

Try that and see if it works? If it doesn't, I don't know what to do, all the other suggestions I've found thus far don't seem to do anything, just create more hassle than anything having to restore the dock(s) back to their original state(s).
Click to expand...
This fixed my problem as well. Thanks dude!
 
2539Woo said:
So... I may or may not have fixed it, I don't know, but it seems like after I disabled browser hardware acceleration in settings, it stopped being weird and glitchy? It makes sense that it worked if it does end up working for anybody else, as hardware acceleration seems to mess up other things for most other services- if not all.

Try that and see if it works? If it doesn't, I don't know what to do, all the other suggestions I've found thus far don't seem to do anything, just create more hassle than anything having to restore the dock(s) back to their original state(s).
Click to expand...
Oh my gawd! Thank you, I've been fighting this for the last week trying everything I could think of. Funny thing is, it only did it when I moved obs to my 2nd monitor. Never did it on my 1st.
 
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