TUF Gaming Capture Box DOUBLE Audio, please help!

Velvetvhs

Velvetvhs

New Member
So I have a Razer Ripsaw I've had for several years but I thought it was time to upgrade. I bought myself a TUF Gaming Capture Box-CU4K30 as I've heard good stuff about it. HOWEVER - plugged it in and video is just fine but there's an audio delay(1-2 seconds) when I use the same settings as I've had the with Ripsaw for years which is using Audio Output Mode to [WaveOut] and in Advanced Audio Settings just used [Monitor And Output]. So to fix the audio delay I have to go to properties on my new TUF capture card and select "Use custom audio device" and selected my G733 headphones and now the delay is gone - but instead I have dual audio being outputted to the stream and I really can't figure out how on earth to mute the capture card audio going through to the desktop audio but just stay in it's own TUF Capture Box channel. I've tried adding it as it's own Audio Input Device but it's still double to the Desktop audio... I also tried to fiddle around the problem and adding my alerts and overlays I have through my bot as letting the Audio Control go through OBS so that it would show up in the mixer, but then the overlay stuff I'm using simply just stopped working, and I had to remove them. I've been at this for almost 2 hours now and I can't get this through my head.

Can anyone please be a kind hearted soul and help me? I've been streaming for almost 8 years now so I know my way around OBS but I'm getting old and I can't keep up with all this new tech and new features, lol. If I haven't figured this out in 3 days I'm just going to send back the capture card and live with the Razer Ripsaw. It works fine, I've just been having issues with robot/static sounds if I'm not using "DPC Latency Checker" and with the new TUF Capture Box I don't have to use that program, but it's no big deal really.

Thanks in Advance.
/Velvet
 
Open your advanced audio options and see if you can separate the channels
1646686434609.png
 
i know the problem they want to play over the OBS preview and hear the sound the problem on the obs Monitoring is that it has delay dindt know why but when you use the desktop device like your headset as monitoring device its come 2 times with echo one idea is use only monitorin or use voicemeter like this
1646700336879.png
 
DayGeckoArt said:
Yes or turn off the capture card audio, and make sure monitoring is off
Click to expand...
If I do that then I don't have any audio at all from the game.
Maybe worth mentioning - I'm running a dual PC setup.
And I have tried all sorts of monitoring settings and options and it gives me nothing that makes a change.
 
DayGeckoArt said:
Yes or turn off the capture card audio, and make sure monitoring is off
Click to expand...
Yeah no, the tracks are not going to make a difference, the tracks make a difference if you're recording and I'm livestreaming.
The problem is that I'm using the [Custom Audio Device] and THAT makes the audio double. If I have [Monitor Off] I will not hear the game but the stream will. Unless there's a fix for the 1-2 second delay that's happening [On my main screen] and the sound playing from OBS that is BESIDE the "Use Custom Audio Device" option I'd really like to hear about it. Because this is driving me nuts.
 
Properties.png


So here is how I've setup the capture card right now to even get sound to play synced up (without this setting there's a delay of 1-2 seconds between what I click and how the sound plays from OBS on my second PC (stream PC).
 
Audio routing.png


And no matter if I add the TUF capture card as it's own audio source or if it's just the Capture Card source I still get double audio.
[Monitor Only] AND [Monitor And Output]. I'm honestly starting to believe this might be an audio routing issue with OBS when you're using a Custom Audio Device to output the audio too, because from what I've understood [Monitor Only] shouldn't behave like this?
 
SOLVED IT!
But not through a setting in OBS. Simply just used the "Listen to Device" in Windows Audio settings for the capture card and it plays the audio realtime immidetly into the desktop audio just how I like it and just mute all other audio inputs from the capture card. Thank god for YouTube.
Kudos for this guy for finding out a great solution.

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