Troubles routing Elgato HD60 Pro through Voicemeeter

decapacitor

New Member
As the title says, I'm really struggling to consistently get OBS to play back sound from my Elgato HD 60 Pro through Voicemeeter. I'm not sure what exactly I'm diong wrong because sometimes it works, and sometimes it doesn't. I can force the Elgato to route through the desktop audio, but of course then I can't actually use Voicemeeter to control any levels - which defeats the purpose. I'm not sure what exactly I'm doing wrong here but the audio does appear to be playing in OBS, I just can't hear anything - I can hear fine in the Game Capture software provided via Elgato, and I have my capture card set up to stream through VLC player which also works fine. I've attached my logs, as well as screenshots of OBS as of this minute, my audio settings in OBS, the settings for my capture card, and my Voicemeeter settings.

This isn't an issue specifically tied to the new OBS 28 update, as it was happening before it but, I'm posting here now because I'm kind of at my wits end - it's a bit of a coin toss when I open OBS to see if my capture card will decide to work for the day.

Ideally I'd like to route the capture card through Cable-C Output and then have that play through OBS, but at this point I'll just settle for figuring out how to get the "Audio Output Mode: Capture Audio Only" setting to actually let me hear the audio

Log File: https://obsproject.com/logs/hD4nGmppXZD98Z8X
Screenshots attached (and named appropriately)
 

Attachments

  • obs64_audio_levels.png
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  • obs64_audio_settings.png
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  • obs64_capture_card_settings.png
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  • voicemeeter8x64_screenshot.png
    voicemeeter8x64_screenshot.png
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  • obs64_advanced_audio_properties.png
    obs64_advanced_audio_properties.png
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decapacitor

New Member
I am willing to do that, but considering this isn't a Voicemeeter specific problem (as mentioned in the post) - I'd rather wait here until someone can give me some sort of guidance. There are many other posts where people have received help for Voicemeeter so I'm willing to wait.
 

decapacitor

New Member
Ah, it looks like I managed to stumble upon the right answer: for anyone coming in here later with this same question, what worked for me is to go into your Sound settings (you can get there by right clicking the volume icon in your taskbar and clicking Sounds) and then finding the device you use for monitoring in your Playback tab (for me it was my "Speakers (Yeti Stereo Microphone)"). Then you want to right click it and enter the properties menu. Under the "Advanced" tab you want to make sure that "Allow applications to take exclusive control of this device" is UNCHECKED. This was causing my issues because another application (I presume Voicemeeter) was being prioritized over OBS Studio's monitoring device setting, so it wasn't being allowed to play anything at all.

I hope this helps anyone else coming along later!
 

CatherineReel

New Member
YOU HAVE NO IDEA HOW MUCH YOUVE JUST SAVED ME! I've spent hours and no one seemed to have the same issue as me. Thankyou so much for coming back and posting the solution. It now all works perfectly for me

Legend
 
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