Question / Help TLS_Connect failed: -0x7680

[trustTheWeasel]

I am unable to stream to facebook.
OS: Ubuntu 18.04
OBS version: 25.08 (64-bit)

The error received is:
Failed to connect to server
Failed to load root certificates for a secure TLS connection. Check you have an up to date root certificate bundle in /etc/ssl/certs.
(I have updated my certs)

From the log file:
06:07:07 PM.353: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
06:07:07 PM.388: RTMP_Connect1, TLS_Connect failed: -0x7680
06:07:07 PM.388: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -2
06:07:07 PM.389: ==== Streaming Stop ================================================

Anyone have any ideas?

 

[Harold]

Are you using the official ppa or are you using the 3rd party snap package?

 

[trustTheWeasel]

Are you using the official ppa or are you using the 3rd party snap package?

I followed these instructions from the wiki-install instructions

sudo add-apt-repository ppa:obsproject/obs-studio
sudo apt update
sudo apt install obs-studio

I even uninstalled and re-installed to be sure.

When I restart the obs-studio after re-installing,
I note this line in the log file:
mbedtls_x509_crt_parse_path: Couldn't parse /etc/ssl/certs
11:21:13 AM.406: RTMP_TLS_LoadCerts: Failed to load root certificate chains, RTMPS connections will likely fail

 

[Harold]

You may need to update your ssl certificate list or make sure that the OBS process has read access to the ssl certs folder.

 

[trustTheWeasel]

Thanks, I was wondering if it might be permission based. I will mess with it and report back.

 

[trustTheWeasel]

Permissions do not appear to be the problem. I changed the permissions to the certs folder and still get the same error.

 

[R1CH]

Make sure your ca-certificates package is up to date. Try running update-ca-certificates --fresh if problems persist.

 

[trustTheWeasel]

That worked! I had previously tried to do the update via
sudo update-ca-certificates
adding the --fresh did the trick.

 

[trustTheWeasel]

Thank you both for the help!

 

[bennlich]

FWIW I am all of a sudden seeing the exact same error on Debian, using the snap installer for `obs-studio 26.1.2-35-gbb6b1e53f`. I just opened this issue in the snap repo: https://github.com/snapcrafters/obs-studio/issues/120

Running `update-ca-certificates --fresh` did not help me. I guess I should try building from source... :/

 

[Splashy Shaq]

So, I am also running into the same issue on Mac:
Failed to load root certificates for a secure TLS connection.

Any word on how to resolve this. Kind of a noob when it comes to things like refreshing certificates and running things on Terminal?