Question / Help Suddenly Dropping Large Amount of Frames

[Adrianhero]

Hi I have had no issue streaming the past 6 months, but suddenly as of a week ago I have been experiencing large amounts of dropped frames and disconnects while streaming. I have tinkered with the settings to see if streaming at a lower resolution would help, but it just keeps happening. I uploaded two attachments one of my log where several disconnects occurred, and also where I experienced the dropped frames. I also ran a two minute twitch bandwidth test to all the USA servers my closest location is New York.

PC Specs:

CPU AMD A8-7600 Quad Core Processor
8 GB HyperX Fury Memory
Sapphire Dual-X Radeon R7 265 Graphics Card
3.10 Ghz
64 bit OS Windows 8.1



My internet package is 50/5 I called my ISP a little bit ago and they said they would be shipping me a new modem to make sure I'm getting all the upload i should be. I don't understand don't I have never had an issue with dropped frames and now even reducing the quality to any resolution and bit rate still continues giving me the issues.

I already looked at the thread for issues like this involving dropped frames and I have tried everything there. Pleas help much appreciated.

 

[dping]

Hi I have had no issue streaming the past 6 months, but suddenly as of a week ago I have been experiencing large amounts of dropped frames and disconnects while streaming. I have tinkered with the settings to see if streaming at a lower resolution would help, but it just keeps happening. I uploaded two attachments one of my log where several disconnects occurred, and also where I experienced the dropped frames. I also ran a two minute twitch bandwidth test to all the USA servers my closest location is New York.

PC Specs:

CPU AMD A8-7600 Quad Core Processor
8 GB HyperX Fury Memory
Sapphire Dual-X Radeon R7 265 Graphics Card
3.10 Ghz
64 bit OS Windows 8.1



My internet package is 50/5 I called my ISP a little bit ago and they said they would be shipping me a new modem to make sure I'm getting all the upload i should be. I don't understand don't I have never had an issue with dropped frames and now even reducing the quality to any resolution and bit rate still continues giving me the issues.

I already looked at the thread for issues like this involving dropped frames and I have tried everything there. Pleas help much appreciated.

FD_CLOSE, error 10053

Typically this comes from an "aftermarket" firewall, virus scanner or antimalware program closing OBS. your best bet is to use Windows build in scanner and firewall and remove everything else. try then and see what happens. typically after upgrading version of OBS (which just happened recently) you have to make an exception in your firewall.

 

[Adrianhero]

Im pretty sure I don't have any other firewalls or virus protection other than Windows defender. I'll try and see if there is a firewall or something of the sorts causing issues and I will try adding obs as an exception like you said. Thanks hopefully it help.