streaming problems

R

rbkrbk

New Member
Hello, I have problems with Obs for a week, every 3 minutes it disconnects and reconnects, specifically because I have no problems with the internet, I have 400 mb / s download and 25 mb / s upload. I have always worked with this internet without any problems, can you tell me if other people have this problem and how can we solve it? thanks :)
 
Well something simple to try is an infinite ping. pull up a powershell window and send a thousand pings to the streaming server. watch the result. watch for excessive response times or packet failures. If the default packet size of 64 works increase the packet size to 1500 and repeat the test. It may not be you connection. MANY routers and switches exist between you service provider and streaming server. Hopsfully you are not on a metered service.
 
What real-time monitoring are you doing for your LAN and WAN (ISP) traffic?
if you aren't, then you can't know (only guess) if you have network issues or not. See the dropped connections link in my .sig for a starting point to troubleshoot
Then you could look up recent discussions on this topic in this forum for ideas
 
Before calling the ISP, there is always Wireshark. It is free and pretty easy to use. In this case you are looking for whatever is breaking the connection with a remote server. That will be easy to see in the packet capture. If you are using an ISPs router then another router behind that i.e. doing a double NAT (I am doing this with no issues) you can easily move the PC with Wireshark up one router. The only trick here is if it a true router that is also a L3 switch, you will have to port mirror to see the traffic. Most newer routers and switches even for residential have this function. In my experience calling an ISP usually results in them saying "our stuff is good" after they hit the public and private sides of their router. Anything else is "not their problem".
 
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