Question / Help Stream stutters, several different settings tried

[Hellugoes]

Hello!

I've been having troubles streaming stutter-free and I don't know what to try anymore. I've tried streaming on both twitch and mixer to see if that had anything to do with it and it was slightly better on mixer but it was still there. I've fps capped, turned of game dvr, lowered to 720p 30/60fps, 1080 30/60fps, low and high bitrate. I have the hardware and the connection for a quality stream but it still stutters. Any ideas?

Log: https://obsproject.com/logs/aNv0oslNurQurJaz
Same as attached file.

Thanks

 

[Narcogen]

Are your displays running at the same refresh rate?

 

[Hellugoes]

Are your displays running at the same refresh rate?

They're not, 144hz and 60hz.

 

[Narcogen]

There is a known issue caused by running 3D accelerated apps on multiple monitors with different refresh rates while on Windows 10.

The workaround is to set them to the same refresh rate, if possible, but some users have reported improvement using refresh rates that are even multiples (60/120 for instance).

 

[Hellugoes]

I only run the game on one monitor though, but this could still be a thing? I'm gonna try it out, thanks!

 

[Hellugoes]

I formatted and reinstalled my computer a month ago or so and actually forgot to turn the main monitor to 144hz so the screens have been going 60hz/60hz. Guess that's not the issue then.

 

[LastWitcher117]

There is a known issue caused by running 3D accelerated apps on multiple monitors with different refresh rates while on Windows 10.

The workaround is to set them to the same refresh rate, if possible, but some users have reported improvement using refresh rates that are even multiples (60/120 for instance).

it is the same problem after you change it sooo youre wrong

 

[Tolakram]

I've gotten this issue as well. Nothing in the log, but you can see the stutter in the preview and in the recorded video. I found, by accident, that for whatever reason window capture does not have this problem while both game and display do, with game capture being the worse. My test is very simple, I run RimWorld and scroll back and forth.

Never had this issue before but I recently upgraded to a RTX-1080 video card which seems to be giving OBS fits for some reason.

Long story short, have you tried window capture (you have to specify the window name) to see if it fixes the problem?

 

[Hellugoes]

Long story short, have you tried window capture (you have to specify the window name) to see if it fixes the problem?

I have only been using window capture actually, using game capture doesn't work for me (black screen). There is no stutter in the preview or on a recorded video. It only stutters on the site I stream to.

 

[Narcogen]

If there's no stutter in the preview, and no stutter in the recorded video, but it stutters for a viewer, and that stutter is not recorded in the OBS log as lagged frames due to insufficient network capacity, then the most likely answer is a network issue, either between you and the site, or between the streaming site and the viewer for that specific stream. Either that, or there's some difference between yor recording and streaming settings that causes stream output to stutter but not recorded output.

I do have another idea, though, looking at your log:

22:15:54.357: [rtmp stream: 'simple_stream'] Interface: Killer E2500 Gigabit Ethernet Controller (ethernet, 1000 mbps)

https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues

Check bundled network software

In rare cases, some software/drivers/programs claiming to "optimize" or "enhance" your network connection can actually cause more problems. Try uninstalling any extra software / drivers related to your network card other than the core driver that needs to be installed for Windows. Avoid using any "optimization" or "tweak" programs. Certain network cards come with custom configuration utilities (most notably Killer Networks) that can cause issues and need to be removed for a drivers only install.

You could also try another test, either by using the NDI plugin to create a local area network viewable preview output to view on another machine, or install NGINX-RTMP on a machine and stream to that for test purposes. If the problem is the NIC or its software, the problem would still show up there.

 

[Hellugoes]

I do have another idea, though, looking at your log:

22:15:54.357: [rtmp stream: 'simple_stream'] Interface: Killer E2500 Gigabit Ethernet Controller (ethernet, 1000 mbps)

You could also try another test, either by using the NDI plugin to create a local area network viewable preview output to view on another machine, or install NGINX-RTMP on a machine and stream to that for test purposes. If the problem is the NIC or its software, the problem would still show up there.

I uninstalled the Killer Network software but to no avail. I tried messing around with the NDI plugin, even though "easy to install and use" I can't make it work for a preview and the NGINX-RTMP is too advanced for me to try out to be honest.

Thanks for trying to help me out though!