Question / Help Stream stutters, drops frames, etc. but games run fine!

[Tyler Puryear]

I have attached a couple logs of my recent streams. Some games do great, others, not at all.

I have recently moved and I think my upload is the issue but I don't know for sure, because I've added a few things to the stream that could have complicated the encoding but I'm not sure. My old place had 13mbps upload...this one...1.5-1.8mbps upload. So as a result, I have gone from 720p 60fps down to 720p 30fps and have tried 480p 30fps. Both have same results...stuttering stream.

Playing H1Z1 for example receives WAY lets frame drops or stuttering than playing BF4 for example, which is almost unbearable to watch. And I know when I was at the old place, I could play h1Z1 and BF4 with no dropped frames or stuttering at 60fps... so I don't know what the problem is here because my hardware has not changed.

I can upgrade the upload to 1.5-3.0mbps but i'll pay more obviously. But I want to know what I need to do with the conditions I have to make a more seamless stream even if I stream at 480p. Though I'd prefer 720.

Thanks

 

[Harold]

Dropped frames are a result of overworking your internet connection or your route to the streaming service.

 

[Tyler Puryear]

Dropped frames are a result of overworking your internet connection or your route to the streaming service.

but the thing is, I've changed my bitrate even to 1100 and it still does it just as bad as if i set it to 1500 or 1800.

 

[Harold]

Post a screenshot of the results from http://www.teamliquid.net/forum/tech-support/478845-twitchtest-twitch-bandwidth-tester

 

[Tyler Puryear]

Post a screenshot of the results from http://www.teamliquid.net/forum/tech-support/478845-twitchtest-twitch-bandwidth-tester

I will have to run that tonight after work :/

 

[Tyler Puryear]

Here is the screenshot!

 

[Harold]

the highest you should be setting your bitrate to with those numbers is 1000

And given the quality numbers, I basically wouldn't recommend streaming on that connection

Also, enable all regions when running the test.

 

[Tyler Puryear]

well that's just a bummer...guess i need to dish some more cash because i cannot 'not' stream.

 

[Tyler Puryear]

so that's the "main" problem...is upload speed is just too low to sustain a good enough connection?

 

[Harold]

From the looks of things, yes.

 

[Tyler Puryear]

Okay, thanks for the clarification. I can get the upload to 3-6Mbps average, that should be enough to set the bitrate at 2500 for 720p.

 

[Harold]

should be able to with that.

 

[Tyler Puryear]

I did some testing over the weekend. I set the bitrate at 1200, video 480p on 30fps. Played H1Z1 for the 3 hours and not a single frame dropped. Connection was in the green the whole time. Granted this will not work for every game of course but it does work to an extent on my connection. Even though it's 480, most of my viewers like it because they can load it. So we will see what happens.