Question / Help Stream/record freezing

[SamTDS]

When I'm streaming I also record it so I can put a copy on YouTube, something that I have discovered is that my stream is freezing at a point and my recording gets full proper sound but the video footage freezes and then changes a while later. While recording everything looks fine. I do not know where log files are

 

[Suslik V]

Can you repeat issue? Or it is just one-time event?
Please post a log with your issue! Here's how... if Studio starts normal, then you can navigate to 'logs' folder through menu File>Show Settings Folder. Help guide: https://obsproject.com/forum/resour...ware-studio-multiplatform-help-guide-pdf.365/

 

[SamTDS]

Thanks for letting me know how to get to the log. It is a reoccurring problem where I have noticed it twice. A copy of the recorded video is avalibe here : https://youtu.be/v21AtCJ2Qcw I cannot get the log at the moment as I am not on the computer and probably won't be until tomorrow afternoon

 

[Suslik V]

Thanks for letting me know how to get to the log. It is a reoccurring problem where I have noticed it twice. A copy of the recorded video is avalibe here : https://youtu.be/v21AtCJ2Qcw I cannot get the log at the moment as I am not on the computer and probably won't be until tomorrow afternoon

We'll wait till tomorrow.

And I don't want to watch whole video to see one issue. Can you point people to the time line where issue happen (useful for graphical glitches detection, if any)?

 

[SamTDS]

It is more noticible to the end. Mostly if I skip to any part is just get an image but propped audio and I skip further on and get the same.

 

[SamTDS]

I just thought it might help you guys if I also say my system specs. The weird thing about this problem though is that it only happenes when I stream and record at the same time.
Intel i5-750 (quad core 2.66ghz)
2 nividea gtx 550 ti
MSI P55A fusion motherboard
1 8gb ram stick ddr3 1600mhz

 

[Suslik V]

Post your log, please. Now your video suffering from encoding lag as I see (due too CPU overload). Lower encoding settings or upgrade required.

 

[SamTDS]

My brother is currently on the computer but I can get the log this afternoon. I don't think that it is CPU overload as the CPU was running at 50% when I had the game being recorded and streamed at the same time

 

[SamTDS]

https://www.dropbox.com/l/sh/rAVhEFsyAoQbTkQUMK98Ro

 

[SamTDS]

Just read the logs and I just thought, would I need to run the g4 bit version as I've just been using the one it put on the desktop

 

[SamTDS]

I am still waiting for support, I feel like my support was abandoned which is terrible support service.

 

[Suslik V]

Try streaming at lower fps - you lack of CPU power for specified task, maybe you need to lower video resolution too (both in game and Studio).

 

[Osiris]

I am still waiting for support, I feel like my support was abandoned which is terrible support service.

There is no support service, this is all community support.

 

[SamTDS]

There is no support service, this is all community support.

i man it as a genral term, at that time i was a bit anoyed that other people where getting support and that i was not getting anything new. somtimes i get anoyed and type stuff i regret later

Try streaming at lower fps - you lack of CPU power for specified task, maybe you need to lower video resolution too (both in game and Studio).

i highly doubt it is a lack of cpu power as the log shows its the 32 bit version running and the fact that i have told you that the overall cpu usage is 50% which would mostly be fsx. I havent yet been able to tell you if the 64 bit version does the same thing and if you had done some research then you would have seen its a 64 bit system