Bug Report Stream disconnects and use all my upload to reconnect

Gundil

New Member
Hey guys, a new problem came to me in the last few days.

Whenever I stream, it randomly happens that OBS disconnects, making a little noise, the program try to reconnect but he can't (it tryed during 20 min the first time). Meanwhile he's trying to reconnect, my ping goes up to 1200+ and I can't load any webpages on my computer (Works fine on mobile device and other computers). To fix this, I need to close OBS and start it again. This problem is recent, and I have literally no idea where it comes from.

Here is my latest log :

Code:
 15:21:56: Open Broadcaster Software v0.554b - 64bit ( ^ω^)
15:21:56: -------------------------------
15:21:56: CPU Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
15:21:56: CPU Speed: 3500MHz
15:21:56: Physical Memory:  16328MB Total, 11905MB Free
15:21:56: stepping id: 3, model 12, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
15:21:56: monitor 1: pos={0, 0}, size={1920, 1080}
15:21:56: monitor 2: pos={1920, 0}, size={1680, 1050}
15:21:56: Windows Version: 6.1 Build 7601 S
15:21:56: Aero is Disabled
15:21:56: -------------------------------
15:21:56: OBS Modules:
15:21:56: Base Address     Module
15:21:56: 000000003F080000 OBS.exe
15:21:56: 00000000F6CF0000 OBSApi.dll
15:21:56: 00000000F6CB0000 DShowPlugin.dll
15:21:56: 00000000F6C80000 GraphicsCapture.dll
15:21:56: 00000000F6B60000 NoiseGate.dll
15:21:56: 00000000F6B40000 PSVPlugin.dll
15:21:56: ------------------------------------------
15:21:56: Adapter 1
15:21:56:   Video Adapter: NVIDIA GeForce GTX 760
15:21:56:   Video Adapter Dedicated Video Memory: 2091581440
15:21:56:   Video Adapter Shared System Memory: 2147807232
15:21:56: Using automatic low latency mode
15:21:56: =====Stream Start: 2013-09-12, 15:21:56===============================================
15:21:56:   Multithreaded optimizations: On
15:21:56:   Base resolution: 1920x1080
15:21:56:   Output resolution: 1280x720
15:21:56: ------------------------------------------
15:21:56: Loading up D3D10 on NVIDIA GeForce GTX 760...
15:21:56: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture.pShader.blob
15:21:56: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DrawSolid.pShader.blob
15:21:56: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DownscaleBilinear1YUV.pShader.blob
15:21:56: Playback device {0.0.0.00000000}.{8f513c18-aa44-4b8b-9b25-9382042283e9}
15:21:56: ------------------------------------------
15:21:56: Using desktop audio input: Haut-parleurs (3- Logitech G930 Headset)
15:21:56: Using 7.1 surround speaker setup
15:21:56: ------------------------------------------
15:21:56: Using auxilary audio input: Microphone (3- Logitech G930 Headset)
15:21:56: ------------------------------------------
15:21:56: Audio Encoding: AAC
15:21:56:     bitrate: 112
15:21:56: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/ColorKey_RGB.pShader.blob
15:21:56: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/AlphaIgnore.pShader.blob
15:21:56: Using Monitor Capture
15:21:56: ------------------------------------------
15:21:56: Video Encoding: x264
15:21:56:     fps: 45
15:21:56:     width: 1280, height: 720
15:21:56:     preset: veryfast
15:21:56:     CBR: yes
15:21:56:     CFR: no
15:21:56:     max bitrate: 1600
15:21:56:     buffer size: 1600
15:21:56: ------------------------------------------
15:21:56: MMDeviceAudioSource: Frequency for device 'Haut-parleurs (3- Logitech G930 Headset)' is 1536000, samples per sec is 48000
15:21:56: MMDeviceAudioSource: Frequency for device 'Microphone (3- Logitech G930 Headset)' is 64000, samples per sec is 16000
15:21:58: Using RTMP service: Twitch / Justin.tv
15:21:58:   Server selection: rtmp://live-fra.justin.tv/app
15:21:58:   Interface: Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20) (ethernet, 1000 mbps)
15:21:59: SO_SNDBUF was at 8192
15:21:59: SO_SNDBUF is now 65536
15:22:16: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
15:22:16:   New Scene
15:22:16: Using text output
Warning -- BitmapImageSource::UpdateSettings: could not open gif file 'C:\Users\Gundil\Desktop\poro___feed_me__by_lokkerd-d65a1pt.gif'
15:22:16: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/ColorKey_RGB.pShader.blob
15:22:16: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/AlphaIgnore.pShader.blob
15:22:16: Using bitmap image
15:22:16: Using graphics capture
15:22:16: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/ColorKey_RGB.pShader.blob
15:22:16: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/AlphaIgnore.pShader.blob
15:22:16: Using bitmap image
15:22:16: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
Warning -- SharedTexCapture::Init: Could not open file mapping: 2
15:22:16: SharedTexCapture hooked
15:24:02: GraphicsCaptureSource::NewCapture:  eliminating old capture
15:24:02: SharedTexCapture hooked
15:24:27: Total frames rendered: 6770, number of late frames: 4 (0.06%) (it's okay for some frames to be late)
15:24:27: RTMPPublisher::SocketLoop: Graceful loop exit
15:24:28: Number of times waited to send: 0, Waited for a total of 0 bytes
15:24:28: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
15:24:28: 
15:24:28: Profiler results:
15:24:28: 
15:24:28: ==============================================================
15:24:28: frame - [100%] [avg time: 4.594 ms (cpu time: avg 3.811 ms, total 25802.6 ms)] [avg calls per frame: 1] [children: 99.9%] [unaccounted: 0.0871%]
15:24:28: | frame preprocessing and rendering - [69.8%] [avg time: 3.208 ms (cpu time: avg 2.55 ms, total 17269.3 ms)] [avg calls per frame: 1] [children: 58%] [unaccounted: 11.8%]
15:24:28: | | scene->Preprocess - [58%] [avg time: 2.665 ms (cpu time: avg 2.092 ms, total 14164.9 ms)] [avg calls per frame: 1]
15:24:28: | video encoding and uploading - [30.1%] [avg time: 1.382 ms (cpu time: avg 1.253 ms, total 8486.47 ms)] [avg calls per frame: 1] [children: 29.1%] [unaccounted: 0.936%]
15:24:28: | | flush - [1.57%] [avg time: 0.072 ms (cpu time: avg 0.066 ms, total 452.405 ms)] [avg calls per frame: 1]
15:24:28: | | CopyResource - [0.239%] [avg time: 0.011 ms (cpu time: avg 0.011 ms, total 78.001 ms)] [avg calls per frame: 0]
15:24:28: | | conversion to 4:2:0 - [0.283%] [avg time: 0.013 ms (cpu time: avg 0.004 ms, total 31.2 ms)] [avg calls per frame: 0]
15:24:28: | | call to encoder - [26.8%] [avg time: 1.231 ms (cpu time: avg 1.154 ms, total 7815.66 ms)] [avg calls per frame: 0]
15:24:28: | | sending stuff out - [0.261%] [avg time: 0.012 ms (cpu time: avg 0.006 ms, total 46.8 ms)] [avg calls per frame: 0]
15:24:28: | Convert444Threads - [967%] [avg time: 44.421 ms (cpu time: avg 1.534 ms, total 10389.7 ms)] [avg calls per frame: 1]
15:24:28: ==============================================================
15:24:28: 
15:24:28: =====Stream End: 2013-09-12, 15:24:28=================================================
15:24:28: Using fixed low latency mode, factor 20
15:24:28: =====Stream Start: 2013-09-12, 15:24:28===============================================
15:24:28:   Multithreaded optimizations: On
15:24:28:   Base resolution: 1920x1080
15:24:28:   Output resolution: 1280x720
15:24:28: ------------------------------------------
15:24:28: Loading up D3D10 on NVIDIA GeForce GTX 760...
15:24:28: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture.pShader.blob
15:24:28: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DrawSolid.pShader.blob
15:24:28: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DownscaleBilinear1YUV.pShader.blob
15:24:28: Playback device {0.0.0.00000000}.{8f513c18-aa44-4b8b-9b25-9382042283e9}
15:24:28: ------------------------------------------
15:24:28: Using desktop audio input: Haut-parleurs (3- Logitech G930 Headset)
15:24:28: Using 7.1 surround speaker setup
15:24:28: ------------------------------------------
15:24:28: Using auxilary audio input: Microphone (3- Logitech G930 Headset)
15:24:28: ------------------------------------------
15:24:28: Audio Encoding: AAC
15:24:28:     bitrate: 112
15:24:28: Using text output
Warning -- BitmapImageSource::UpdateSettings: could not open gif file 'C:\Users\Gundil\Desktop\poro___feed_me__by_lokkerd-d65a1pt.gif'
15:24:28: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/ColorKey_RGB.pShader.blob
15:24:29: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/AlphaIgnore.pShader.blob
15:24:29: Using bitmap image
15:24:29: Using graphics capture
15:24:29: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/ColorKey_RGB.pShader.blob
15:24:29: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/AlphaIgnore.pShader.blob
15:24:29: Using bitmap image
15:24:29: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
15:24:29: ------------------------------------------
15:24:29: Video Encoding: x264
15:24:29:     fps: 45
15:24:29:     width: 1280, height: 720
15:24:29:     preset: veryfast
15:24:29:     CBR: yes
15:24:29:     CFR: no
15:24:29:     max bitrate: 1600
15:24:29:     buffer size: 1600
15:24:29: ------------------------------------------
15:24:29: MMDeviceAudioSource: Frequency for device 'Haut-parleurs (3- Logitech G930 Headset)' is 1536000, samples per sec is 48000
15:24:29: MMDeviceAudioSource: Frequency for device 'Microphone (3- Logitech G930 Headset)' is 64000, samples per sec is 16000
15:24:29: SharedTexCapture hooked
15:24:30: Using RTMP service: Twitch / Justin.tv
15:24:30:   Server selection: rtmp://live-fra.justin.tv/app
15:24:30:   Interface: Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20) (ethernet, 1000 mbps)
15:24:32: SO_SNDBUF was at 8192
15:24:32: SO_SNDBUF is now 65536
15:30:14: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
15:30:14:   New Scene
15:30:14: Using graphics capture
15:30:14: C:/Users/Gundil/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
15:30:16: SharedTexCapture hooked
16:02:11: RTMPPublisher::Socketloop: Increasing send buffer to ISB 262144 (buffer: 0 / 219136)
16:02:14: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:02:14: SharedTexCapture hooked
16:02:20: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:02:20: SharedTexCapture hooked
16:02:25: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:02:25: SharedTexCapture hooked
16:02:44: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:02:44: SharedTexCapture hooked
16:09:28: Exit signal received, terminating capture
16:12:16: SharedTexCapture hooked
16:14:03: GraphicsCaptureSource::NewCapture:  eliminating old capture
16:14:03: SharedTexCapture hooked
16:20:10: RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10054
16:20:11: Total frames rendered: 150258, number of late frames: 252 (0.17%) (it's okay for some frames to be late)
16:20:11: Number of times waited to send: 0, Waited for a total of 0 bytes
16:20:11: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
16:20:12: 
16:20:12: Profiler results:
16:20:12: 
16:20:12: ==============================================================
16:20:12: frame - [100%] [avg time: 2.036 ms (cpu time: avg 1.581 ms, total 237636 ms)] [avg calls per frame: 1] [children: 99.9%] [unaccounted: 0.147%]
16:20:12: | frame preprocessing and rendering - [26.4%] [avg time: 0.538 ms (cpu time: avg 0.458 ms, total 68843.3 ms)] [avg calls per frame: 1] [children: 0.0491%] [unaccounted: 26.4%]
16:20:12: | | scene->Preprocess - [0.0491%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 140.402 ms)] [avg calls per frame: 1]
16:20:12: | video encoding and uploading - [73.4%] [avg time: 1.495 ms (cpu time: avg 1.121 ms, total 168512 ms)] [avg calls per frame: 1] [children: 60.6%] [unaccounted: 12.9%]
16:20:12: | | flush - [5.11%] [avg time: 0.104 ms (cpu time: avg 0.053 ms, total 7987.24 ms)] [avg calls per frame: 1]
16:20:12: | | CopyResource - [0.688%] [avg time: 0.014 ms (cpu time: avg 0.013 ms, total 2090.41 ms)] [avg calls per frame: 0]
16:20:12: | | conversion to 4:2:0 - [0.786%] [avg time: 0.016 ms (cpu time: avg 0.004 ms, total 748.804 ms)] [avg calls per frame: 0]
16:20:12: | | call to encoder - [53.3%] [avg time: 1.085 ms (cpu time: avg 1.024 ms, total 154004 ms)] [avg calls per frame: 0]
16:20:12: | | sending stuff out - [0.688%] [avg time: 0.014 ms (cpu time: avg 0.012 ms, total 1809.61 ms)] [avg calls per frame: 0]
16:20:12: | Convert444Threads - [2.18e+003%] [avg time: 44.479 ms (cpu time: avg 1.21 ms, total 181882 ms)] [avg calls per frame: 1]
16:20:12: ==============================================================
16:20:12: 
16:20:12: =====Stream End: 2013-09-12, 16:20:12=================================================


Last game capture log:
2013-09-12, 16:12:12: we're booting up: 
16:12:12: D3D9 Present
16:12:12: DXGI Present
16:12:12: NV Capture available
16:12:12: FBO available
16:12:12: GL Present
16:12:12: (half life scientist) everything..  seems to be in order
16:12:16: D3D9EndScene called
16:12:16: D3DPRESENT_PARAMETERS {
16:12:16: 	BackBufferWidth: 1920
16:12:16: 	BackBufferHeight: 1080
16:12:16: 	BackBufferFormat: D3DFMT_X8R8G8B8
16:12:16: 	BackBufferCount: 1
16:12:16: 	MultiSampleType: D3DMULTISAMPLE_NONE
16:12:16: 	MultiSampleQuality: 0
16:12:16: 	SwapEffect: D3DSWAPEFFECT_DISCARD
16:12:16: 	hDeviceWindow: 1312492
16:12:16: 	Windowed: false
16:12:16: 	EnableAutoDepthStencil: true
16:12:16: 	AutoDepthStencilFormat: D3DFMT_D24S8
16:12:16: 	Flags: D3DPRESENTFLAG_DISCARD_DEPTHSTENCIL 
16:12:16: 	FullScreen_RefreshRateInHz: 120
16:12:16: 	PresentationInterval: 0
16:12:16: };
16:12:16: successfully set up d3d9 hooks
16:12:16: D3D9Present called
16:12:16: DoD3D9GPUHook: success
16:12:19: D3DSURFACE_DESC {
16:12:19: 	Format: D3DFMT_X8R8G8B8
16:12:19: 	Type: D3DRTYPE_SURFACE
16:12:19: 	Usage: D3DUSAGE_RENDERTARGET 
16:12:19: 	Pool: D3DPOOL_DEFAULT
16:12:19: 	MultiSampleType: D3DMULTISAMPLE_NONE
16:12:19: 	MultiSampleQuality: 0
16:12:19: 	Width: 1920
16:12:19: 	Height: 1080
16:12:19: };
16:12:19: successfully capturing d3d9 frames via GPU
16:14:03: D3D9Reset called
16:14:03: ---------------------- Cleared D3D9 Capture ----------------------
16:14:03: successfully set up d3d9 hooks
16:14:03: D3D9EndScene called
16:14:03: D3D9Present called
16:14:03: DoD3D9GPUHook: success
16:14:04: D3DSURFACE_DESC {
16:14:04: 	Format: D3DFMT_X8R8G8B8
16:14:04: 	Type: D3DRTYPE_SURFACE
16:14:04: 	Usage: D3DUSAGE_RENDERTARGET 
16:14:04: 	Pool: D3DPOOL_DEFAULT
16:14:04: 	MultiSampleType: D3DMULTISAMPLE_NONE
16:14:04: 	MultiSampleQuality: 0
16:14:04: 	Width: 1920
16:14:04: 	Height: 1080
16:14:04: };
16:14:04: successfully capturing d3d9 frames via GPU
16:20:11: ---------------------- Cleared D3D9 Capture ----------------------
16:20:11: received restart event, capturing
16:20:11: DoD3D9GPUHook: success
16:20:11: D3D9EndScene called
16:20:11: D3D9Present called

If you have any idea, I would enjoy any tips or solutions as I can't found any on google. I was able to stream fine before the problem began.

Thank you for your help!

Sorry for the english, not my main language.
 

R1CH

Forum Admin
Developer
It seems like your internet connection is dropping if webpages also stop working and you get lag at the same time. Make sure you have no 3rd party firewall / security software running and your connection is stable. You could also try using your on-board ethernet instead of the killernic.
 

Gundil

New Member
The killer network is my onboard ethernet, I have the msi z87-g45 mother board. I will try to desactivate their network manager, but it was working fine a few days ago and I didn't changed the options.
 

Panzerdemon

New Member
This is happening to me as well this is very recent this did not start happening to me until the newest update. It has been very bad today in the last 20 minutes I have dropped at least 6 times and it has reconnected with as long as a couple of minutes to 10 seconds in between.
 

Attachments

  • 2013-09-12-1712-12.log
    21.3 KB · Views: 68
  • 2013-09-12-1726-06.log
    16 KB · Views: 42

dodgepong

Administrator
Community Helper
Panzerdemon said:
This is happening to me as well this is very recent this did not start happening to me until the newest update. It has been very bad today in the last 20 minutes I have dropped at least 6 times and it has reconnected with as long as a couple of minutes to 10 seconds in between.
Try streaming over ethernet instead of wireless. Wireless connections are prone to problems when streaming due to the less stable nature of the connection.
 
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