Stream crashes with quick sync

S

squidman

New Member
Never had any issue with quick sync until recently. Now when I go to stream it will work for a bit and then I get disconnected. When I get disconnected OBS will still say that I'm streaming but the bitrate will be at 0. Sometimes it works for 4 minutes and sometimes I get a max of about 40 minutes. I have tried switching to older versions of OBS and that didn't work, tested with Twitch Studio and had the same outcome. Thought maybe it could be a driver issue since I noticed it happening after updating. I've tried maybe 6 different driver versions and none have worked. If I switch to x264 encoding then I have zero issues and can do 7+ hour streams. My CPU is on the older side so I'd like to use quick sync when possible. I don't stream at high bitrates or high resolution so that shouldn't be the issue. Sorry if I posted this wrongly. https://obsproject.com/logs/27rv2JDek2LolPo3
 
squidman said:
Never had any issue with quick sync until recently. Now when I go to stream it will work for a bit and then I get disconnected. When I get disconnected OBS will still say that I'm streaming but the bitrate will be at 0. Sometimes it works for 4 minutes and sometimes I get a max of about 40 minutes. I have tried switching to older versions of OBS and that didn't work, tested with Twitch Studio and had the same outcome. Thought maybe it could be a driver issue since I noticed it happening after updating. I've tried maybe 6 different driver versions and none have worked. If I switch to x264 encoding then I have zero issues and can do 7+ hour streams. My CPU is on the older side so I'd like to use quick sync when possible. I don't stream at high bitrates or high resolution so that shouldn't be the issue. Sorry if I posted this wrongly. https://obsproject.com/logs/27rv2JDek2LolPo3
Click to expand...
Anyone?
 
rockbottom said:
There is a newer driver that was released last year, might be worth a shot if you haven't tried it already. If you still have trouble with QSV, you may need to rollback to the last version of OBS that worked for you.

Intel® Core™ i7-6700K Processor (8M Cache, up to 4.20 GHz) Downloads, Drivers and Software | Intel

Intel® Core™ i7-6700K Processor (8M Cache, up to 4.20 GHz) - Download supporting resources inclusive drivers, software, bios, and firmware updates.
www.intel.com www.intel.com
Click to expand...
Sadly I did try the newest driver and I also tried some older OBS versions. Maybe someone will eventually comment that has a similar setup and could tell me what version of OBS works.
 
Bummer

I actually have a Z170, 6700k/GTX-1660 Super in service. Mobo doesn't allow both GPU/iGPU to be used concurrently so I've never bothered with it.

As far as previous versions, I would go for the last version of OBS27
 
rockbottom said:
Bummer

I actually have a Z170, 6700k/GTX-1660 Super in service. Mobo doesn't allow both GPU/iGPU to be used concurrently so I've never bothered with it.

As far as previous versions, I would go for the last version of OBS27
Click to expand...
Oh, that's lame. Thanks for the advice, I'll try it later today.
 
Both should be connected to the GPU. My log, nothing connected to the iGPU.

20:29:45.462: CPU Name: 12th Gen Intel(R) Core(TM) i9-12900K
20:29:45.462: CPU Speed: 3187MHz
20:29:45.462: Physical Cores: 16, Logical Cores: 24
20:29:45.463: Physical Memory: 32476MB Total, 25368MB Free
20:29:45.463: Windows Version: 10.0 Build 19044 (release: 21H2; revision: 2604; 64-bit)
20:29:45.463: Running as administrator: false
20:29:45.463: Windows 10/11 Gaming Features:
20:29:45.463: Game Bar: Off
20:29:45.463: Game DVR: Off
20:29:45.463: Game DVR Background Recording: Off
20:29:45.463: Game Mode: Off
20:29:45.463: Sec. Software Status:
20:29:45.464: Microsoft Defender Antivirus: enabled (AV)
20:29:45.465: Windows Firewall: enabled (FW)
20:29:45.465: Current Date/Time: 2023-03-12, 20:29:45
20:29:45.465: Browser Hardware Acceleration: false
20:29:45.465: Hide OBS windows from screen capture: false
20:29:45.465: Qt Version: 6.3.1 (runtime), 6.3.1 (compiled)
20:29:45.465: Portable mode: false
20:29:45.488: OBS 29.0.2 (64-bit, windows)
20:29:45.488: ---------------------------------
20:29:45.488: ---------------------------------
20:29:45.488: audio settings reset:
20:29:45.488: samples per sec: 48000
20:29:45.488: speakers: 2
20:29:45.488: max buffering: 960 milliseconds
20:29:45.488: buffering type: dynamically increasing
20:29:45.489: ---------------------------------
20:29:45.489: Initializing D3D11...
20:29:45.489: Available Video Adapters:
20:29:45.490: Adapter 0: NVIDIA GeForce RTX 3090
20:29:45.490: Dedicated VRAM: 4055891968
20:29:45.490: Shared VRAM: 4142000128
20:29:45.490: PCI ID: 10de:2204
20:29:45.490: Driver Version: 31.0.15.2230
20:29:45.490: output 0:
20:29:45.490: name=ROG PG259QN
20:29:45.490: pos={0, 0}
20:29:45.490: size={1920, 1080}
20:29:45.490: attached=true
20:29:45.490: refresh=60
20:29:45.490: bits_per_color=8
20:29:45.490: space=RGB_FULL_G22_NONE_P709
20:29:45.490: sdr_white_nits=80
20:29:45.490: nit_range=[min=0.098400, max=400.000000, max_full_frame=351.276398]
20:29:45.490: output 1:
20:29:45.490: name=AVM 50v
20:29:45.490: pos={1920, 0}
20:29:45.490: size={1920, 1080}
20:29:45.490: attached=true
20:29:45.490: refresh=60
20:29:45.490: bits_per_color=8
20:29:45.490: space=RGB_FULL_G22_NONE_P709
20:29:45.490: sdr_white_nits=80
20:29:45.490: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
20:29:45.490: output 2:
20:29:45.490: name=ASUS VG236
20:29:45.490: pos={-1920, 0}
20:29:45.490: size={1920, 1080}
20:29:45.490: attached=true
20:29:45.490: refresh=60
20:29:45.490: bits_per_color=8
20:29:45.490: space=RGB_FULL_G22_NONE_P709
20:29:45.490: sdr_white_nits=80
20:29:45.490: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
20:29:45.490: Adapter 1: Intel(R) UHD Graphics 770
20:29:45.490: Dedicated VRAM: 134217728
20:29:45.490: Shared VRAM: 4142000128
20:29:45.490: PCI ID: 8086:4680
20:29:45.491: Driver Version: 31.0.101.4146
20:29:45.492: Loading up D3D11 on adapter NVIDIA GeForce RTX 3090 (0)
20:29:45.548: D3D11 loaded successfully, feature level used: b000
20:29:45.548: DXGI increase maximum frame latency success
20:29:45.548: D3D11 GPU priority setup failed (not admin?)
20:29:46.308: ---------------------------------
20:29:46.308: video settings reset:
20:29:46.308: base resolution: 1920x1080
20:29:46.308: output resolution: 1920x1080
20:29:46.308: downscale filter: Bicubic
20:29:46.308: fps: 60/1
20:29:46.308: format: NV12
20:29:46.308: YUV mode: Rec. 709/Partial
20:29:46.308: NV12 texture support enabled
20:29:46.308: P010 texture support not available
20:29:46.309: Audio monitoring device:
20:29:46.309: name: Default
20:29:46.309: id: default
 
rockbottom said:
Both should be connected to the GPU. My log, nothing connected to the iGPU.

20:29:45.462: CPU Name: 12th Gen Intel(R) Core(TM) i9-12900K
20:29:45.462: CPU Speed: 3187MHz
20:29:45.462: Physical Cores: 16, Logical Cores: 24
20:29:45.463: Physical Memory: 32476MB Total, 25368MB Free
20:29:45.463: Windows Version: 10.0 Build 19044 (release: 21H2; revision: 2604; 64-bit)
20:29:45.463: Running as administrator: false
20:29:45.463: Windows 10/11 Gaming Features:
20:29:45.463: Game Bar: Off
20:29:45.463: Game DVR: Off
20:29:45.463: Game DVR Background Recording: Off
20:29:45.463: Game Mode: Off
20:29:45.463: Sec. Software Status:
20:29:45.464: Microsoft Defender Antivirus: enabled (AV)
20:29:45.465: Windows Firewall: enabled (FW)
20:29:45.465: Current Date/Time: 2023-03-12, 20:29:45
20:29:45.465: Browser Hardware Acceleration: false
20:29:45.465: Hide OBS windows from screen capture: false
20:29:45.465: Qt Version: 6.3.1 (runtime), 6.3.1 (compiled)
20:29:45.465: Portable mode: false
20:29:45.488: OBS 29.0.2 (64-bit, windows)
20:29:45.488: ---------------------------------
20:29:45.488: ---------------------------------
20:29:45.488: audio settings reset:
20:29:45.488: samples per sec: 48000
20:29:45.488: speakers: 2
20:29:45.488: max buffering: 960 milliseconds
20:29:45.488: buffering type: dynamically increasing
20:29:45.489: ---------------------------------
20:29:45.489: Initializing D3D11...
20:29:45.489: Available Video Adapters:
20:29:45.490: Adapter 0: NVIDIA GeForce RTX 3090
20:29:45.490: Dedicated VRAM: 4055891968
20:29:45.490: Shared VRAM: 4142000128
20:29:45.490: PCI ID: 10de:2204
20:29:45.490: Driver Version: 31.0.15.2230
20:29:45.490: output 0:
20:29:45.490: name=ROG PG259QN
20:29:45.490: pos={0, 0}
20:29:45.490: size={1920, 1080}
20:29:45.490: attached=true
20:29:45.490: refresh=60
20:29:45.490: bits_per_color=8
20:29:45.490: space=RGB_FULL_G22_NONE_P709
20:29:45.490: sdr_white_nits=80
20:29:45.490: nit_range=[min=0.098400, max=400.000000, max_full_frame=351.276398]
20:29:45.490: output 1:
20:29:45.490: name=AVM 50v
20:29:45.490: pos={1920, 0}
20:29:45.490: size={1920, 1080}
20:29:45.490: attached=true
20:29:45.490: refresh=60
20:29:45.490: bits_per_color=8
20:29:45.490: space=RGB_FULL_G22_NONE_P709
20:29:45.490: sdr_white_nits=80
20:29:45.490: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
20:29:45.490: output 2:
20:29:45.490: name=ASUS VG236
20:29:45.490: pos={-1920, 0}
20:29:45.490: size={1920, 1080}
20:29:45.490: attached=true
20:29:45.490: refresh=60
20:29:45.490: bits_per_color=8
20:29:45.490: space=RGB_FULL_G22_NONE_P709
20:29:45.490: sdr_white_nits=80
20:29:45.490: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
20:29:45.490: Adapter 1: Intel(R) UHD Graphics 770
20:29:45.490: Dedicated VRAM: 134217728
20:29:45.490: Shared VRAM: 4142000128
20:29:45.490: PCI ID: 8086:4680
20:29:45.491: Driver Version: 31.0.101.4146
20:29:45.492: Loading up D3D11 on adapter NVIDIA GeForce RTX 3090 (0)
20:29:45.548: D3D11 loaded successfully, feature level used: b000
20:29:45.548: DXGI increase maximum frame latency success
20:29:45.548: D3D11 GPU priority setup failed (not admin?)
20:29:46.308: ---------------------------------
20:29:46.308: video settings reset:
20:29:46.308: base resolution: 1920x1080
20:29:46.308: output resolution: 1920x1080
20:29:46.308: downscale filter: Bicubic
20:29:46.308: fps: 60/1
20:29:46.308: format: NV12
20:29:46.308: YUV mode: Rec. 709/Partial
20:29:46.308: NV12 texture support enabled
20:29:46.308: P010 texture support not available
20:29:46.309: Audio monitoring device:
20:29:46.309: name: Default
20:29:46.309: id: default
Click to expand...
Alright, nothing connected to the igpu at all and I'll post my results tomorrow. Thank you so much.
 
Found it just like I left it 14 months ago.

Check it out, Gigabyte Gaming G1 BIOS updated, iGPU is now enabled. I'm not going to update OBS for now I'll do some testing on 27.1.3. I also need to check the Intel driver, Intel Driver Support Assistant said it was going to install the driver from 12/22 but instead it looks like I got one from 2019 ATM.

23:02:05.795: CPU Name: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
23:02:05.795: CPU Speed: 4008MHz
23:02:05.795: Physical Cores: 4, Logical Cores: 8
23:02:05.795: Physical Memory: 32648MB Total, 29552MB Free
23:02:05.795: Windows Version: 10.0 Build 19044 (release: 2009; revision: 2604; 64-bit)
23:02:05.795: Running as administrator: false
23:02:05.795: Aero is Enabled (Aero is always on for windows 8 and above)
23:02:05.795: Windows 10 Gaming Features:
23:02:05.795: Game Bar: Off
23:02:05.795: Game DVR: Off
23:02:05.795: Game DVR Background Recording: Off
23:02:05.795: Game Mode: Off
23:02:05.799: Sec. Software Status:
23:02:05.801: Current Date/Time: 2023-03-16, 23:02:05
23:02:05.801: Browser Hardware Acceleration: false
23:02:05.801: Portable mode: false
23:02:06.148: OBS 27.1.3 (64-bit, windows)
23:02:06.148: ---------------------------------
23:02:06.149: ---------------------------------
23:02:06.149: audio settings reset:
23:02:06.149: samples per sec: 48000
23:02:06.149: speakers: 2
23:02:06.150: ---------------------------------
23:02:06.150: Initializing D3D11...
23:02:06.150: Available Video Adapters:
23:02:06.152: Adapter 0: NVIDIA GeForce GTX 1660 SUPER
23:02:06.152: Dedicated VRAM: 1987051520
23:02:06.152: Shared VRAM: 4232173568
23:02:06.152: PCI ID: 10de:21c4
23:02:06.152: Driver Version: 31.0.15.2230
23:02:06.152: output 0: pos={0, 0}, size={1920, 1080}, attached=true, refresh=60, name=HP 22bw
23:02:06.152: output 1: pos={-1920, 0}, size={1920, 1080}, attached=true, refresh=60, name=AVM 50v
23:02:06.153: Adapter 1: Intel(R) HD Graphics 530
23:02:06.153: Dedicated VRAM: 134217728
23:02:06.153: Shared VRAM: 4232173568
23:02:06.153: PCI ID: 8086:1912
23:02:06.153: Driver Version: 26.20.100.7262
23:02:06.155: Loading up D3D11 on adapter NVIDIA GeForce GTX 1660 SUPER (0)
23:02:06.230: D3D11 loaded successfully, feature level used: b000
23:02:06.230: DXGI increase maximum frame latency success
23:02:06.230: D3D11 GPU priority setup failed (not admin?)
23:02:06.608: ---------------------------------
23:02:06.608: video settings reset:
23:02:06.608: base resolution: 1920x1080
23:02:06.608: output resolution: 1920x1080
23:02:06.608: downscale filter: Bicubic
23:02:06.608: fps: 60/1
23:02:06.608: format: NV12
23:02:06.608: YUV mode: 709/Partial
23:02:06.608: NV12 texture support enabled
23:02:06.609: Audio monitoring device:
23:02:06.609: name: Default
23:02:06.609: id: default
 
Last edited:
In case 29.0.2 doesn't work out, 27.1.3 works just exactly perfect with this generation. The encoder was roughly 65% utilized encoding (2) 1080p & (1) 720p stream concurrently, log attached.
 

Attachments

rockbottom said:
In case 29.0.2 doesn't work out, 27.1.3 works just exactly perfect with this generation. The encoder was roughly 65% utilized encoding (2) 1080p & (1) 720p stream concurrently, log attached.
Click to expand...
Thank you. I swear I don't remember having any monitors plugged into the igpu when it started having issues, but I was able to successfully stream with quick sync. Thank you so much for all of your help and using your time on me. Might try updating the gpu driver, but not sure I want to risk it. So all is good, I really appreciate it.
 
You must log in or register to reply here.
Back
Top