Stream crashes constantly with NVENC

[Viper117]

I desperately need help, I'm testing around for weeks now and can't find the issue.

When I stream with the NVENC Encoder, I get random crashes. Sometimes after 20 mins, sometimes after 50, sometimes after 90.
Everything runs smooth, no dropped frames, no lags and then nearly instantly it crashes. Most of the time both monitors turn black for a few secs, then the second monitor shuts down completely and the game freezes.

Found another thread that was mentioning the same problem and that it's probably a driver issue.

I tried to uninstall all drivers with DDU in safe mode and re-install --- didn't work
I tried multiple different/older drivers --- didn't work
I tried it without antivirus software --- didn't work
I tried it with disabled G-Sync --- didn't work
I tried it without the second monitor --- didn't work

Now a fresh re-install of windows, I cleaned everything via: "cmd diskpart clean all" and was hoping that it's finally fixed.... didn't work

Windows 10 Home
ASUS Prime X370-Pro
Ryzen 7 1800x
RTX 2080
16 GB RAM
970 EVO Plus 2 TB

I would pay for an answer, this is driving me crazy. Maybe my graphics card dies, that would be really sad.

 

[cyclemat]

haste es mal mit nem anderen netzteil probiert vieleicht macht das unter last ja schlapp
Bios update gemacht ?
ram mit memtest gerüft nicht das dir da was um die ohren fliegt !
haste passiert es nur in einer bestimmten scene oder in allen ?

 

[koala]

From both of your logs:

02:27:38.981: Device Remove/Reset!  Rebuilding all assets...
02:27:39.213: Failed to rebuild shared texture:

This is an indication of a graphics driver crash, and that in turn is an indication of either wrong or defective driver, or defective hardware. Since you said you reinstalled the graphics driver, it might be a defective graphics card. It may also be overheating or improper/insufficient power supply for the graphics card. Make sure you have all provided power connectors for that card actually connected.

Reinstalling software will not make a hardware-based error go away. Reinstalling Windows was unnecessary with that root cause. The issue is around the graphics card.

 

[Viper117]

Damn.. I got the 2080 around a year ago and never had such problems, I really hope it's not a hardware issue.
I checked the temperature while streaming and it never got above 65°C
Sometimes the whole system freezes for like 10-20 secs when the crash happens.
Also I can play games like Metro Exodus off stream with the highest settings without problems.
I could try a benchmark to maybe trigger a crash.

There was also an OBS Update that mentioned a problem like that in the patch notes.

 

[Viper117]

I tried to stream a bit after the Update and got an encoder error like 10 mins in.
Slightly other message in the log file
I also noticed the crash seems to occur only in the DS3 scene

 

[Viper117]

I was wondering, is this normal? (see picture)
Sometimes I get thrown out of the game to desktop while streaming DS3. At the moment I'm using CPU-Encoding to prevent crashes but something seems to be causing problems with the game capture

 

[Viper117]

So I did a few tests with FurMark.
I can stress my GPU for 15 mins without problems, temperature around 70°C. But as soon as I finish/close the test, I get a freeze and my second monitor turns off, just like during the streams with NVENC.
Guess my GPU dies or has hiccups..?

 

[ZakkWolf]

I'm having the exact same issue as you are @Viper117 its not hardware related as I swapped out my gfx card for a brand new one and I'm still getting the issue.