Question / Help Stream buffering on twitch

C

CritVV

Member
Alright,

So, lately my viewers have been complaining a lot about my stream buffering. I used to stream at 3500 bitrate and 720p@60 fps when that happened.

So I decided to go to twitch's "golden"setting for non-partners (at least FerretBomb said that). 720p@30 fps and 2000 bitrate.

And still...my viewers were complaining about laggs and buffers.

I did a test on testmy.net to test my upload and download. I have a constant 60 Mbit download speed and 75 mbit upload speed.

Is there anyway I can get rid of this annoying buffering which causes my viewers to flee?

Below is a log....
 

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  • LOG 720p 30 FPS.log
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C

CritVV

Member
So...conclusion: I can't do shit. Changing servers did nothing, if not make it worse. Dropping my bitrate to 2000 didn't help either, so there is that.

I think I'm just gonna give up streaming, if even I...with reasonable good internet, am not able to send 2000 bitrate of videodata to people with 100/100 fibre connections.
 
Jack0r

Jack0r

The Helping Squad
Be aware (I think thats stated in the guide) it can sometimes be a temporary thing.
You can also try streaming to Hitbox.tv if you only tried Twitch, or ask your ISP if there are problems etc. Dont give up too fast! :)
 
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CritVV

Member
Thanks a lot for your help Jack0r. One last question: R1CH's TwitchTV Ingest Latency Checker App shows that London, UK has the exact same (lowest) ping as Amsterdam (which is the server I'm using now). It only has like 10 ms less jitter/deviation in delay. Could jitter cause the buffering problem?
 
Jack0r

Jack0r

The Helping Squad
The problem with twitch is that you have to test it. Most unpartnered streams are supplied to the viewers from SFO as far as I remember, and it does not matter what server you actually initially streamed to. So even though we are both streaming to european servers (I normally use amsterdam as well) our viewers would have to get a good connection to SFO to watch the stream.
Now you might realize how many unpartnered streams are probably supplied from that one location, so its often a thing that is out of our hands :( We can mainly stick to low bitrates or as mentioned try a different service to test if that is the problem.
The real big problem is that buffering is out of our hand, as described in the guide, the connection from twitch in this case to the viewer is the problem here, or the overloaded twitch servers maybe. As long as you do not drop frames your stream reached the twitch server just fine.
 
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CritVV

Member
hmm alright, I guess I'm just gonna try hitbox then like you said. Problem is that it's fanbase lays way below twitch's. So..... a bigger challenge to gain views it is!
 
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