Question / Help "Stopping recording" forever. force close OBS. VLC can't play recording. MKV file!

[cytos]

hello,

i was on the OBS discord earlier, and they could not help so i figure i might give this place a try.
i was recording as per usual when i needed to stop the recording. i pressed the stop recording button which then changed to "stopping recording". this stopping phase usually only lasts a second or so, but this time it took a long time, so after waiting ages i decided to force close OBS using task manager.

i record in MKV, but i can not play the file at all.
other recordings i made with the same settings, even one where the computer crashed, do play just fine

OBS is up to date
VLC is up to date too
and the drive i am saving recordings too still has around 200 ish GB of free space

i tried remuxing the corrupted file and the progress bar does not even appear (i know i'm doing it right cause i remuxed another recording which worked just fine)

i have some log files from that day, but i am uncertain which one it is specifically:
the name of the corrupted recording is 2018-08-06 19-45-27.mkv
the log from right before that time (2018-08-06 18-59-04.txt) is just an empty .txt file, so i hope its not that one
the one from right after that time (2018-08-06 21-12-50.txt) i am going to upload with this post

i hope one of you can help, cause this is a just under 4GB recording of MMO gameplay, something which you can not simply reshoot

thnx in advance
Cytos

 

[Narcogen]

Recording session in that log is only 2 minutes log, so I don't think it's that one.

The log does say you need to update your AMD drivers, though.

 

[cytos]

im sorry for the wrong log. these are all the logs i have of that day, some of them being entirely empty

AMD is now up to date

 

[cytos]

no other ideas?

 

[Narcogen]

Not much to see in an empty log.

Have you tried transcoding the bad video with HandBrake?

 

[Narcogen]

This thread mentions deprecated support in the AMF encoder for older AMD cards:

https://obsproject.com/forum/threads/drivers-are-updated-but-obs-still-isnt-working.85340/

 

[cytos]

putting it in handbrake gives me the following log


HandBrake 1.1.1 (2018061800) - 64bit
OS: Microsoft Windows NT 6.1.7601 Service Pack 1 - 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Ram: 32691 MB,
GPU Information:
AMD Radeon (TM) R9 390 Series - 24.20.13001.1010
Screen: 2560x1080
Temp Dir: C:\Users\CyTower\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\CyTower\AppData\Roaming\HandBrake Team\HandBrake\1.1.1.0

-------------------------------------------

[09:13:12] hb_init: starting libhb thread

# Starting Scan ...

[09:13:12] CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
[09:13:12] - Intel microarchitecture Skylake
[09:13:12] - logical processor count: 8
[09:13:12] Intel Quick Sync Video support: no
[09:13:12] hb_scan: path=D:\OBS\recordings\2018-08-06 19-45-27.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image D:\OBS\recordings\2018-08-06 19-45-27.mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[09:13:12] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.3
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[09:13:12] dvd: not a dvd - trying as a stream/file instead
[matroska,webm @ 000000001e46b200] Read error at pos. 1 (0x1)
[matroska,webm @ 000000001e46b200] EBML header parsing failed
[09:13:12] hb_stream_open: open D:\OBS\recordings\2018-08-06 19-45-27.mkv failed
[09:13:12] scan: unrecognized file type
[09:13:12] libhb: scan thread found 0 valid title(s)

# Processing Scan Information ...


# Scan Finished ...