Bug Report Stop Preview Crash

[Woxys]

Hi
After i choose a source and i presst Start Preview nothing happens but when i pres Stop Preview he crash! Please Help

**** UNHANDLED EXCEPTION: 80000003
Fault address: 000007F964F743DA (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.583b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5 CPU M 580 @ 2.67GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000000EDEAA8 000007F964F743DA 000007F958375810 0000000000007530 0000000000EDEA08 0000000000EDEC70 kernelbase.dll!0x7f964f743da
0000000000EDEAB0 000007F9581ED123 0000000000001395 0000000000000003 0000C89F39E3FC13 000007F963BB3B02 obsapi.dll!OSTerminateThread+0x33
0000000000EDEAE0 000007F650B2137D 0000000000001395 0000000000EDEC70 0000000000000111 0000000000000000 obs.exe!OBS::Stop+0x9d
0000000000EDEB70 000007F650B41FA2 0000000000000000 0000000000000000 0000000000000048 0000000A00000001 obs.exe!OBS::OBSProc+0xa52
0000000000EDED00 000007F9666E171E 0000000000170210 0000000000000111 0000000080000000 0000000000000000 user32.dll!0x7f9666e171e
0000000000EDEDC0 000007F9667222F9 000007F9666E101A 000007F650B41500 0000000000001395 000000000152ED40 user32.dll!0x7f9667222f9
0000000000EDEE70 000007F9666E487A 000000000107C6F0 0000000000000001 0000000000000001 0000000000000001 user32.dll!0x7f9666e487a
0000000000EDEED0 000007F962308E81 0000000000000202 0000000000EDEFE9 0000000000000000 000007F9622FE5A0 comctl32.dll!0x7f962308e81
0000000000EDEF10 000007F962308E5C 0000000000000000 0000000000000000 0000000000000000 0000000000000000 comctl32.dll!0x7f962308e5c
0000000000EDF050 000007F9666E171E 00000000014CD0D0 0000000000EDF338 000007F64FFED800 000007F9622FE5A0 user32.dll!0x7f9666e171e
0000000000EDF110 000007F9666E14D7 00000000015B04D1 00000000014CD0D0 000000000152ED40 0000000003020000 user32.dll!0x7f9666e14d7
0000000000EDF190 000007F96670E067 0000000000EDF320 00000000015B04D1 0000000000000000 000007F650AF0000 user32.dll!0x7f96670e067
0000000000EDF220 000007F650B14FA9 0000000000000000 0000000000000000 000007F650AF0000 0000000000000000 obs.exe!WinMain+0x9d9
0000000000EDF7C0 000007F650B8AAE0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!strstr+0x1ac
0000000000EDF870 000007F9670F167E 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7f9670f167e
0000000000EDF8A0 000007F967E3C3F1 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7f967e3c3f1

 

[R1CH]

What sources are you adding? Can you include the .dmp file?

 

[Woxys]

Game>League of Legends, and i try Firefox too
Here is the .dmp file

EDIT:Sorry i didn't see the Attach section

 

[R1CH]

It looks like you're trying to use shadowplay at the same time as OBS. This is probably not a good idea.

 

[Woxys]

shadowplay? i not use that or any things like that, i just open the game, open firefox and open OBS i add the game as source and when i play Preview or Start nothing change and if i click something(anything) the program not responding ->crash

 

[R1CH]

Your crash report seems to indicate NVIDIA shadowplay is loaded into OBS. Make try uninstalling it?

 

[Woxys]

I find nvidia shadowplay and i delete it, now it works but i have black screen on streamig, why?
I read this and i do all settings, now on Window capture it capure a small area in right corner up

EDIT: I fix some things and monitor capure work, but the game(League of Legends) still black screen.
EDIT2: It work but only in windowed or borderless, is there a solution to make it work in full screen?

And i get another crash...

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FA98DB6F87 (c:\windows\system32\igd10umd64.dll)
OBS version: Open Broadcaster Software v0.583b
Windows version: 6.2 (Build 9200) 
CPU: Intel(R) Core(TM) i5 CPU       M 580  @ 2.67GHz

Crashing thread stack trace:
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
000000000F10E6B0 000007FA98DB6F87 000000000F10E7D0 0000000004F4A49C 0000000000000000 000007FA9918FF08 igd10umd64.dll!0x7fa98db6f87
000000000F10E6E0 000007FA98DB6234 0000000000000028 0000000004FA5350 000000000F10E868 0000000004FA5350 igd10umd64.dll!0x7fa98db6234
000000000F10E750 000007FA99176DB6 0000000000000001 00000000046C0574 0000000004FA53A0 0000005800000057 igd10umd64.dll!0x7fa99176db6
000000000F10E7D0 000007FA9918BB1E 0000000004F5C118 0000000000000001 0000000000000000 0000000004F7154C igd10umd64.dll!0x7fa9918bb1e
000000000F10E860 000007FA9918E847 0000000000000000 0000000004F943B8 0000000000000000 000007FA00000000 igd10umd64.dll!0x7fa9918e847
000000000F10E990 000007FA9918F404 0000000004F6AD78 0000000000000000 00000000046E58D8 0000000000000000 igd10umd64.dll!0x7fa9918f404
000000000F10EA40 000007FA99192A9B 0000000000000000 0000000000000000 0000000000000000 0000000000000000 igd10umd64.dll!0x7fa99192a9b
000000000F10EAE0 000007FA99196EB6 0000000000DDA670 0000000005A940E0 0000000000E61498 000000000FD88DC0 igd10umd64.dll!0x7fa99196eb6
000000000F10EB50 000007FA996CE482 0000000000E62600 000007FA8F6588C5 0000000000000000 0000000000000000 nvumdshimx.dll!0x7fa996ce482
000000000F10EBB0 000007FA996CBB44 0000000000E62600 0000000000E61498 0000000000E61498 0000000000000000 nvumdshimx.dll!0x7fa996cbb44
000000000F10EC80 000007FA996C7904 0000000000000000 0000000000E61498 0000000000000000 0000000005A862D0 nvumdshimx.dll!0x7fa996c7904
000000000F10ED90 000007FA996CB1C0 0000000000000000 0000000005A862D0 000000000F10F1C0 000007FA996CDE21 nvumdshimx.dll!0x7fa996cb1c0
000000000F10EE10 000007FA9AC0BBF3 000000000060F247 000007FA9ABF9B38 00000000000010C0 000007FA9ACD5C01 d3d11.dll!0x7fa9ac0bbf3
000000000F10EEC0 000007FA9AC0BA91 0000000000000000 000007FA9ABB1567 0000000005A86290 000007FA9AC33C32 d3d11.dll!0x7fa9ac0ba91
000000000F10EEF0 000007FA9AB52951 00000000045E0E00 000000000F10F1C0 00000000059D4CE8 00000000045E0E00 dxgi.dll!0x7fa9ab52951
000000000F10EF50 000007F7C3B98E65 0000000000000208 000007FA8F789E01 000004FF33B24801 00000000045E0D00 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x1b5
000000000F10F020 000007F7C3BA2611 0000000000131D12 000000000F10F1F0 0000000000000000 0000000000000000 obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x21
000000000F10F0C0 000007F7C3BA2884 00000003D7E5D24A 00000000066F78EE 000000000A009D94 0000000000000000 obs.exe!DesktopImageSource::Preprocess+0x34
000000000F10F3C0 000007FA91203DB6 0000000001FCA054 000000000F10F4F0 000004FF33B24801 00000000000001A4 obsapi.dll!Scene::Preprocess+0x66
000000000F10F3F0 000007F7C3BC5713 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0xa43
000000000F10F870 000007F7C3BC3719 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000000F10F8A0 000007FA9E83167E 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7fa9e83167e
000000000F10F8D0 000007FAA124C3F1 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7faa124c3f1

I can't upload the .dmp here(The file is too big, maximum allowed size is 512 KiB.)So i do it here

 

[R1CH]

Make sure to run OBS on your NVIDIA card (see the laptop thread sticky in the Q&A forum) and don't use monitor capture on laptops, use window or game capture.

 

[Woxys]

Thanks for help!