wolvesofthenight
New Member
Hello,
I am new to streaming and I am have an issue when I stream League of Legends. I am getting static in my headset when I stream and as far as I can tell the people in my stream can't hear it.
here is my log file of my last 2 hour stream
Thank you for any help or advice you can offer
WotN
I am new to streaming and I am have an issue when I stream League of Legends. I am getting static in my headset when I stream and as far as I can tell the people in my stream can't hear it.
here is my log file of my last 2 hour stream
Code:
19:43:12: Open Broadcaster Software v0.571b - 32bit (´・ω・`)
19:43:12: -------------------------------
19:43:12: CPU Name: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
19:43:12: CPU Speed: 2195MHz
19:43:12: Physical Memory: 4095MB Total, 4095MB Free
19:43:12: stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
19:43:12: monitor 1: pos={0, 0}, size={1366, 768}
19:43:12: monitor 2: pos={-1600, -240}, size={1600, 900}
19:43:12: Windows Version: 6.1 Build 7601 S
19:43:12: Aero is Disabled
19:43:12: -------------------------------
19:43:12: OBS Modules:
19:43:12: Base Address Module
19:43:12: 013B0000 OBS.exe
19:43:12: 70F20000 OBSApi.dll
19:43:12: 73C60000 DShowPlugin.dll
19:43:12: 73AE0000 GraphicsCapture.dll
19:43:12: 73BD0000 NoiseGate.dll
19:43:12: 73AC0000 PSVPlugin.dll
19:43:12: 73A90000 WebSocketAPIPlugin.dll
19:43:12: ------------------------------------------
19:43:12: Adapter 1
19:43:12: Video Adapter: Intel(R) HD Graphics 3000
19:43:12: Video Adapter Dedicated Video Memory: 67108864
19:43:12: Video Adapter Shared System Memory: 1711276032
19:43:12: =====Stream Start: 2013-10-01, 19:43:12===============================================
19:43:12: Multithreaded optimizations: On
19:43:12: Base resolution: 1366x768
19:43:12: Output resolution: 908x512
19:43:12: ------------------------------------------
19:43:12: Loading up D3D10 on Intel(R) HD Graphics 3000...
19:43:13: ------------------------------------------
19:43:13: Audio Format: 48000hz
19:43:13: Playback device {0.0.0.00000000}.{fa723131-5c71-4183-ae92-f3dfa7761b41}
19:43:13: ------------------------------------------
19:43:13: Using desktop audio input: Speakers (Realtek High Definition Audio)
19:43:13: ------------------------------------------
19:43:13: Using auxilary audio input: Microphone (Realtek High Definition Audio)
19:43:13: ------------------------------------------
19:43:13: Audio Encoding: AAC
19:43:13: bitrate: 160
19:43:13: ------------------------------------------
19:43:13: device: USB 2.0 Camera,
19:43:13: device id \\?\usb#vid_04f2&pid_b1e4&mi_00#7&10743ddd&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
19:43:13: chosen type: YUY2, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 333333-1000000, fourCC: 'YUY2'
19:43:13: audio device: Disable,
19:43:13: audio device id Disabled,
19:43:13:
19:43:14: Using directshow input
19:43:14: Using graphics capture
19:43:14: Using graphics capture
19:43:14: ------------------------------------------
19:43:14: Video Encoding: x264
19:43:14: fps: 30
19:43:14: width: 908, height: 512
19:43:14: preset: veryfast
19:43:14: profile: high
19:43:14: keyint: 60
19:43:14: CBR: yes
19:43:14: CFR: yes
19:43:14: max bitrate: 3000
19:43:14: buffer size: 3000
19:43:14: ------------------------------------------
19:43:14: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
19:43:14: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
19:43:54: SharedTexCapture hooked
19:44:04: SharedTexCapture hooked
19:44:12: Capture window 0x0007043E invalid or changing, terminating capture
19:49:55: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:49:55: New Scene
19:49:55: Using bitmap image
19:49:57: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:49:57: New Scene
19:49:57: ------------------------------------------
19:49:57: device: USB 2.0 Camera,
19:49:57: device id \\?\usb#vid_04f2&pid_b1e4&mi_00#7&10743ddd&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
19:49:57: chosen type: YUY2, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 333333-1000000, fourCC: 'YUY2'
19:49:57: audio device: Disable,
19:49:57: audio device id Disabled,
19:49:57:
19:49:58: Using directshow input
19:49:58: Using graphics capture
19:49:58: PERFORMANCE WARNING: Scene change took 1146 ms, maybe some sources should be global sources?
19:49:58: SharedTexCapture hooked
19:53:34: Total frames encoded: 18579, total frames duplicated: 40 (0.22%)
19:53:34: Total frames rendered: 18551, number of late frames: 2 (0.01%) (it's okay for some frames to be late)
19:53:34:
19:53:34: Profiler time results:
19:53:34:
19:53:34: ==============================================================
19:53:34: video thread frame - [100%] [avg time: 0.821 ms] [children: 24.2%] [unaccounted: 75.8%]
19:53:34: | scene->Preprocess - [24.2%] [avg time: 0.199 ms]
19:53:34: GPU download and conversion - [100%] [avg time: 0.11 ms] [children: 87.3%] [unaccounted: 12.7%]
19:53:34: | flush - [46.4%] [avg time: 0.051 ms]
19:53:34: | CopyResource - [38.2%] [avg time: 0.042 ms]
19:53:34: | conversion to 4:2:0 - [2.73%] [avg time: 0.003 ms]
19:53:34: Convert444Threads - [100%] [avg time: 0.343 ms] [children: 97.1%] [unaccounted: 2.92%]
19:53:34: | Convert444toNV12 - [97.1%] [avg time: 0.333 ms]
19:53:34: encoder thread frame - [100%] [avg time: 0.654 ms]
19:53:34: ==============================================================
19:53:34:
19:53:34:
19:53:34: Profiler CPU results:
19:53:34:
19:53:34: ==============================================================
19:53:34: video thread frame - [cpu time: avg 0.265 ms, total 4929.63 ms] [avg calls per frame: 1]
19:53:34: | scene->Preprocess - [cpu time: avg 0.021 ms, total 390.005 ms] [avg calls per frame: 1]
19:53:34: GPU download and conversion - [cpu time: avg 0.019 ms, total 358.803 ms] [avg calls per frame: 1]
19:53:34: | flush - [cpu time: avg 0.01 ms, total 202.801 ms] [avg calls per frame: 1]
19:53:34: | CopyResource - [cpu time: avg 0.006 ms, total 124.802 ms] [avg calls per frame: 1]
19:53:34: | conversion to 4:2:0 - [cpu time: avg 0.001 ms, total 31.2 ms] [avg calls per frame: 1]
19:53:34: Convert444Threads - [cpu time: avg 0.524 ms, total 19453.3 ms] [avg calls per frame: 2]
19:53:34: | Convert444toNV12 - [cpu time: avg 0.517 ms, total 19156.9 ms] [avg calls per frame: 2]
19:53:34: encoder thread frame - [cpu time: avg 0.015 ms, total 296.402 ms] [avg calls per frame: 1]
19:53:34: ==============================================================
19:53:34:
19:53:34: =====Stream End: 2013-10-01, 19:53:34=================================================
19:59:14: =====Stream Start: 2013-10-01, 19:59:14===============================================
19:59:14: Multithreaded optimizations: On
19:59:14: Base resolution: 1366x768
19:59:14: Output resolution: 908x512
19:59:14: ------------------------------------------
19:59:14: Loading up D3D10 on Intel(R) HD Graphics 3000...
19:59:14: ------------------------------------------
19:59:14: Audio Format: 48000hz
19:59:14: Playback device {0.0.0.00000000}.{fa723131-5c71-4183-ae92-f3dfa7761b41}
19:59:14: ------------------------------------------
19:59:14: Using desktop audio input: Speakers (Realtek High Definition Audio)
19:59:14: ------------------------------------------
19:59:14: Using auxilary audio input: Microphone (Realtek High Definition Audio)
19:59:14: ------------------------------------------
19:59:14: Audio Encoding: AAC
19:59:14: bitrate: 160
19:59:14: ------------------------------------------
19:59:14: device: USB 2.0 Camera,
19:59:14: device id \\?\usb#vid_04f2&pid_b1e4&mi_00#7&10743ddd&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
19:59:14: chosen type: YUY2, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 333333-1000000, fourCC: 'YUY2'
19:59:14: audio device: Disable,
19:59:14: audio device id Disabled,
19:59:14:
19:59:15: Using directshow input
19:59:15: Using graphics capture
19:59:15: Using graphics capture
19:59:15: ------------------------------------------
19:59:15: Video Encoding: x264
19:59:15: fps: 30
19:59:15: width: 908, height: 512
19:59:15: preset: veryfast
19:59:15: profile: high
19:59:15: keyint: 60
19:59:15: CBR: yes
19:59:15: CFR: yes
19:59:15: max bitrate: 3000
19:59:15: buffer size: 3000
19:59:15: ------------------------------------------
19:59:15: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
19:59:15: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
19:59:15: SharedTexCapture hooked
19:59:18: Using RTMP service: Twitch / Justin.tv
19:59:18: Server selection: rtmp://live-iad.justin.tv/app
19:59:18: Interface: Intel(R) Centrino(R) Wireless-N 6150 (802.11, 130 mbps)
19:59:18: Completed handshake with rtmp://live-iad.justin.tv/app in 192 ms.
19:59:19: SO_SNDBUF was at 8192
19:59:19: SO_SNDBUF is now 65536
19:59:20: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 1483 / 404480)
20:11:26: SharedTexCapture hooked
20:12:36: GraphicsCaptureSource::NewCapture: eliminating old capture
20:12:36: SharedTexCapture hooked
20:30:09: Exit signal received, terminating capture
20:32:34: Settings::Video: Enabling Aero
20:33:00: Total frames encoded: 60731, total frames duplicated: 1215 (2.00%)
20:33:00: Total frames rendered: 60399, number of late frames: 271 (0.45%) (it's okay for some frames to be late)
20:33:01: RTMPPublisher::SocketLoop: Graceful loop exit
20:33:01: Average send payload: 11324 bytes, average send interval: 28 ms
20:33:01: Number of times waited to send: 0, Waited for a total of 0 bytes
20:33:01: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
20:33:01: Number of bytes sent: 800085902
20:33:01:
20:33:01: Profiler time results:
20:33:01:
20:33:01: ==============================================================
20:33:01: video thread frame - [100%] [avg time: 2.097 ms] [children: 15.7%] [unaccounted: 84.3%]
20:33:01: | scene->Preprocess - [15.7%] [avg time: 0.33 ms]
20:33:01: GPU download and conversion - [100%] [avg time: 1.231 ms] [children: 32.3%] [unaccounted: 67.7%]
20:33:01: | flush - [17.6%] [avg time: 0.217 ms]
20:33:01: | CopyResource - [13.7%] [avg time: 0.169 ms]
20:33:01: | conversion to 4:2:0 - [0.975%] [avg time: 0.012 ms]
20:33:01: Convert444Threads - [100%] [avg time: 0.714 ms] [children: 97.2%] [unaccounted: 2.8%]
20:33:01: | Convert444toNV12 - [97.2%] [avg time: 0.694 ms]
20:33:01: encoder thread frame - [100%] [avg time: 1.632 ms]
20:33:01: ==============================================================
20:33:01:
20:33:01:
20:33:01: Profiler CPU results:
20:33:01:
20:33:01: ==============================================================
20:33:01: video thread frame - [cpu time: avg 1.355 ms, total 81853.7 ms] [avg calls per frame: 1]
20:33:01: | scene->Preprocess - [cpu time: avg 0.198 ms, total 12012.1 ms] [avg calls per frame: 1]
20:33:01: GPU download and conversion - [cpu time: avg 0.407 ms, total 24601.4 ms] [avg calls per frame: 1]
20:33:01: | flush - [cpu time: avg 0.205 ms, total 12386.5 ms] [avg calls per frame: 1]
20:33:01: | CopyResource - [cpu time: avg 0.153 ms, total 9266.46 ms] [avg calls per frame: 1]
20:33:01: | conversion to 4:2:0 - [cpu time: avg 0.009 ms, total 546.001 ms] [avg calls per frame: 1]
20:33:01: Convert444Threads - [cpu time: avg 0.737 ms, total 89092.2 ms] [avg calls per frame: 2]
20:33:01: | Convert444toNV12 - [cpu time: avg 0.727 ms, total 87844.2 ms] [avg calls per frame: 2]
20:33:01: encoder thread frame - [cpu time: avg 0.931 ms, total 56550.4 ms] [avg calls per frame: 1]
20:33:01: ==============================================================
20:33:01:
20:33:01: =====Stream End: 2013-10-01, 20:33:01=================================================
20:33:04: =====Stream Start: 2013-10-01, 20:33:04===============================================
20:33:04: Multithreaded optimizations: On
20:33:04: Base resolution: 1366x768
20:33:04: Output resolution: 780x438
20:33:04: ------------------------------------------
20:33:04: Loading up D3D10 on Intel(R) HD Graphics 3000...
20:33:04: ------------------------------------------
20:33:04: Audio Format: 48000hz
20:33:04: Playback device {0.0.0.00000000}.{fa723131-5c71-4183-ae92-f3dfa7761b41}
20:33:04: ------------------------------------------
20:33:04: Using desktop audio input: Speakers (Realtek High Definition Audio)
20:33:04: ------------------------------------------
20:33:04: Using auxilary audio input: Microphone (Realtek High Definition Audio)
20:33:04: ------------------------------------------
20:33:04: Audio Encoding: AAC
20:33:04: bitrate: 160
20:33:04: ------------------------------------------
20:33:04: device: USB 2.0 Camera,
20:33:04: device id \\?\usb#vid_04f2&pid_b1e4&mi_00#7&10743ddd&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
20:33:04: chosen type: YUY2, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 333333-1000000, fourCC: 'YUY2'
20:33:04: audio device: Disable,
20:33:04: audio device id Disabled,
20:33:04:
20:33:05: Using directshow input
20:33:05: Using graphics capture
20:33:05: Using graphics capture
20:33:06: ------------------------------------------
20:33:06: Video Encoding: x264
20:33:06: fps: 30
20:33:06: width: 780, height: 438
20:33:06: preset: veryfast
20:33:06: profile: high
20:33:06: keyint: 60
20:33:06: CBR: yes
20:33:06: CFR: yes
20:33:06: max bitrate: 3000
20:33:06: buffer size: 3000
20:33:06: ------------------------------------------
20:33:06: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
20:33:06: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
20:33:06: SharedTexCapture hooked
20:33:08: Using RTMP service: Twitch / Justin.tv
20:33:08: Server selection: rtmp://live-iad.justin.tv/app
20:33:08: Interface: Intel(R) Centrino(R) Wireless-N 6150 (802.11, 130 mbps)
20:33:08: Completed handshake with rtmp://live-iad.justin.tv/app in 195 ms.
20:33:09: SO_SNDBUF was at 8192
20:33:09: SO_SNDBUF is now 65536
20:33:10: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 510 / 404480)
20:39:07: SharedTexCapture hooked
20:53:46: Exit signal received, terminating capture
20:59:44: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
20:59:44: New Scene
20:59:44: Using bitmap image
21:00:50: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
21:00:50: New Scene
21:00:50: ------------------------------------------
21:00:50: device: USB 2.0 Camera,
21:00:50: device id \\?\usb#vid_04f2&pid_b1e4&mi_00#7&10743ddd&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
21:00:50: chosen type: YUY2, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 333333-1000000, fourCC: 'YUY2'
21:00:50: audio device: Disable,
21:00:50: audio device id Disabled,
21:00:50:
21:00:51: Using directshow input
21:00:51: Using graphics capture
21:00:51: PERFORMANCE WARNING: Scene change took 1134 ms, maybe some sources should be global sources?
21:00:51: SharedTexCapture hooked
21:00:53: RTMPPublisher::Socketloop: Increasing send buffer to ISB 262144 (buffer: 0 / 404480)
21:02:13: SharedTexCapture hooked
21:35:06: Exit signal received, terminating capture
21:38:02: SharedTexCapture hooked
21:39:50: GraphicsCaptureSource::NewCapture: eliminating old capture
21:39:50: SharedTexCapture hooked
21:56:31: Total frames encoded: 150134, total frames duplicated: 2439 (1.62%)
21:56:31: Total frames rendered: 149691, number of late frames: 348 (0.23%) (it's okay for some frames to be late)
21:56:31: RTMPPublisher::SocketLoop: Graceful loop exit
21:56:31: Average send payload: 9122 bytes, average send interval: 23 ms
21:56:31: Number of times waited to send: 0, Waited for a total of 0 bytes
21:56:31: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
21:56:31: Number of bytes sent: 1979968368
21:56:31:
21:56:31: Profiler time results:
21:56:31:
21:56:31: ==============================================================
21:56:31: video thread frame - [100%] [avg time: 2.191 ms] [children: 15.3%] [unaccounted: 84.7%]
21:56:31: | scene->Preprocess - [15.3%] [avg time: 0.335 ms]
21:56:31: GPU download and conversion - [100%] [avg time: 0.975 ms] [children: 42.2%] [unaccounted: 57.8%]
21:56:31: | flush - [23.5%] [avg time: 0.229 ms]
21:56:31: | CopyResource - [17.5%] [avg time: 0.171 ms]
21:56:31: | conversion to 4:2:0 - [1.13%] [avg time: 0.011 ms]
21:56:31: Convert444Threads - [100%] [avg time: 0.576 ms] [children: 96.9%] [unaccounted: 3.13%]
21:56:31: | Convert444toNV12 - [96.9%] [avg time: 0.558 ms]
21:56:31: encoder thread frame - [100%] [avg time: 1.408 ms]
21:56:31: ==============================================================
21:56:31:
21:56:31:
21:56:31: Profiler CPU results:
21:56:31:
21:56:31: ==============================================================
21:56:31: video thread frame - [cpu time: avg 1.538 ms, total 230242 ms] [avg calls per frame: 1]
21:56:31: | scene->Preprocess - [cpu time: avg 0.217 ms, total 32557.4 ms] [avg calls per frame: 1]
21:56:31: GPU download and conversion - [cpu time: avg 0.454 ms, total 68094.5 ms] [avg calls per frame: 1]
21:56:31: | flush - [cpu time: avg 0.234 ms, total 35147 ms] [avg calls per frame: 1]
21:56:31: | CopyResource - [cpu time: avg 0.166 ms, total 24944.6 ms] [avg calls per frame: 1]
21:56:31: | conversion to 4:2:0 - [cpu time: avg 0.01 ms, total 1575.61 ms] [avg calls per frame: 1]
21:56:31: Convert444Threads - [cpu time: avg 0.603 ms, total 180649 ms] [avg calls per frame: 2]
21:56:31: | Convert444toNV12 - [cpu time: avg 0.591 ms, total 177077 ms] [avg calls per frame: 2]
21:56:31: encoder thread frame - [cpu time: avg 0.825 ms, total 123974 ms] [avg calls per frame: 1]
21:56:31: ==============================================================
21:56:31:
21:56:31: =====Stream End: 2013-10-01, 21:56:31=================================================
Last game capture log:
2013-10-01, 21:37:57: we're booting up:
21:37:57: D3D9 Present
21:37:57: DXGI Present
21:37:57: GL Present
21:37:57: (half life scientist) everything.. seems to be in order
21:38:02: D3D9EndScene called
21:38:02: D3DPRESENT_PARAMETERS {
21:38:02: BackBufferWidth: 1366
21:38:02: BackBufferHeight: 768
21:38:02: BackBufferFormat: D3DFMT_X8R8G8B8
21:38:02: BackBufferCount: 1
21:38:02: MultiSampleType: D3DMULTISAMPLE_NONE
21:38:02: MultiSampleQuality: 0
21:38:02: SwapEffect: D3DSWAPEFFECT_DISCARD
21:38:02: hDeviceWindow: 591128
21:38:02: Windowed: false
21:38:02: EnableAutoDepthStencil: true
21:38:02: AutoDepthStencilFormat: D3DFMT_D24S8
21:38:02: Flags: D3DPRESENTFLAG_DISCARD_DEPTHSTENCIL
21:38:02: FullScreen_RefreshRateInHz: 60
21:38:02: PresentationInterval: 0
21:38:02: };
21:38:02: successfully set up d3d9 hooks
21:38:02: D3D9Present called
21:38:02: DoD3D9GPUHook: success
21:38:08: D3DSURFACE_DESC {
21:38:08: Format: D3DFMT_X8R8G8B8
21:38:08: Type: D3DRTYPE_SURFACE
21:38:08: Usage: D3DUSAGE_RENDERTARGET
21:38:08: Pool: D3DPOOL_DEFAULT
21:38:08: MultiSampleType: D3DMULTISAMPLE_NONE
21:38:08: MultiSampleQuality: 0
21:38:08: Width: 1366
21:38:08: Height: 768
21:38:08: };
21:38:08: successfully capturing d3d9 frames via GPU
21:39:49: D3D9Reset called
21:39:49: ---------------------- Cleared D3D9 Capture ----------------------
21:39:50: successfully set up d3d9 hooks
21:39:50: D3D9EndScene called
21:39:50: D3D9Present called
21:39:50: DoD3D9GPUHook: success
21:39:50: D3DSURFACE_DESC {
21:39:50: Format: D3DFMT_X8R8G8B8
21:39:50: Type: D3DRTYPE_SURFACE
21:39:50: Usage: D3DUSAGE_RENDERTARGET
21:39:50: Pool: D3DPOOL_DEFAULT
21:39:50: MultiSampleType: D3DMULTISAMPLE_NONE
21:39:50: MultiSampleQuality: 0
21:39:50: Width: 1366
21:39:50: Height: 768
21:39:50: };
21:39:50: successfully capturing d3d9 frames via GPU
21:56:31: ---------------------- Cleared D3D9 Capture ----------------------
21:56:31: received restart event, capturing
21:56:31: DoD3D9GPUHook: success
21:56:31: D3D9EndScene called
21:56:31: D3D9Present called
21:56:34: D3D9Reset called
21:56:34: ---------------------- Cleared D3D9 Capture ----------------------
21:56:34: successfully set up d3d9 hooks
21:56:34: D3D9EndScene called
21:56:34: D3D9Present called
21:56:34: DoD3D9GPUHook: success
21:57:49: D3D9Reset called
21:57:49: ---------------------- Cleared D3D9 Capture ----------------------
21:57:50: successfully set up d3d9 hooks
21:57:50: D3D9EndScene called
21:57:50: D3D9Present called
21:57:50: DoD3D9GPUHook: success
Thank you for any help or advice you can offer
WotN