Spoken audio good music audio bad

kmattern

New Member
I’m using a Livepro L1 V1 switcher and OBS to record and stream worship services. This is my setup:

1 professional soundboard
3 video cameras
1 Livepro L1 V1
OBS 29.1.3
1 dedicated gaming computer

The soundboard feeds the mixed audio to camera 1. Weekly I take the video from all 4 cameras (camera 4 is not yet hooked to the switcher) and edit them into one video that is uploaded to YouTube. I use the master audio from camera 1 (fed by the soundboard) for the majority of the video’s audio but I do mix all four tracks at times. I've been doing this since 2019.

I am feeding audio from the Livepro input HDMI 1 to the computer and into OBS via USB 3. The USB has only a keyboard and mouse also attached. I’ve also tried direct output from the Livepro audio out jack to the computer mic in jack, and have selected line in on the computer and not mic in. My problem is this:

All spoken audio is perfect and synchronized. All instrumental music is barely audible in the OBS recording. Hymns are distorted and even have strange undecipherable spoken words. There is some echoing. I have edited a brief video that clearly shows the audio problems that I am having. You can find it at http://esspc-ebooks.com/video/uch/OBSAudioExample.mp4 it is about 5 minutes long. Please note that my server is not staged for streaming video. You may get some buffering.

I need help as we are planning on going live in a couple of weeks. Any help is greatly appreciated.

Thanks
 

AaronD

Active Member
...my server is not staged for streaming video. You may get some buffering.
Yeah, it buffers pretty bad, but I could download it and watch that. Uploading to YouTube, with the Unlisted setting, works well in my experience.

Anyway, do you have a Noise Suppressor? Those are designed for spoken voice alone, in a terrible conference room, lobby, living room, etc., and so anything besides a spoken voice is considered noise to be removed. Especially to note, is that there's really no physical difference between the annoying lobby music during a bored meeting ;-) and intentional program music.

I need help as we are planning on going live in a couple of weeks. Any help is greatly appreciated.
You might also be interested in this:
 

kmattern

New Member
Though still not sure, we're going to pull the audio directly from the soundboard and bypass the Livepro where we think the problem may be originating. We'll find out next Sunday!
 

AaronD

Active Member
Though still not sure, we're going to pull the audio directly from the soundboard and bypass the Livepro where we think the problem may be originating. We'll find out next Sunday!
Yeah, that's the better way to do it anyway. Keeps things more independent from each other.
 

AaronD

Active Member
Though still not sure, we're going to pull the audio directly from the soundboard and bypass the Livepro where we think the problem may be originating. We'll find out next Sunday!
Yeah, that's the better way to do it anyway. Keeps things more independent from each other.
That didn't work either. It's definitely OBS but I don't know where to turn next. I gave the sound engineer the comments by Aarond at: https://obsproject.com/forum/threads/obs-sound-issues.168564/#post-619304
That part is still a good idea, but apparently not the source of your immediate problem.

Do you have a Noise Suppressor? Those are designed for spoken voice alone, in a terrible conference room, lobby, living room, etc., and so anything besides a spoken voice is considered noise to be removed. Especially to note, is that there's really no physical difference between the annoying lobby music during a bored meeting ;-) and intentional program music.
I still suspect that's your problem, and you haven't said either way on it.
 

kmattern

New Member
I don't know if I have a noise suppressor or not. Is it part of OBS or the soundboard? If the soundboard then I have to consult the sound engineer.
 

AaronD

Active Member
I don't know if I have a noise suppressor or not. Is it part of OBS or the soundboard? If the soundboard then I have to consult the sound engineer.
It's a filter in OBS. Did you set it up? Or did someone else?

I've seen a lot of people watch a "bedroom streaming" tutorial that assumes a single mic and that's it, and simply says, "you need this, this, and this," without really explaining any of it. Then they do, "this, this, and this," and wonder why they have problems.
 

kmattern

New Member
It still didn't work. It looked like it would but the audio is still not working (see above). I have attached the log file. I'm not sure I understand what the log analyzer is telling me. I have also attached a rough floorplan of the sanctuary with microphone, piano and camera locations. I don't know whether it will help.
 

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Linkz

New Member
Make sure you have any "Enable Audio enhancements" unchecked in the windows settings for any audio outputs. This cause horrible sound quality going out to my mixer from a secondary output. Unchecked it and sounds great. Also, know that any audio driver updates tends to reset this as well.

1691965657588.png
 

AaronD

Active Member
I don't know if I have a noise suppressor or not. Is it part of OBS or the soundboard? If the soundboard then I have to consult the sound engineer.
Make sure you have any "Enable Audio enhancements" unchecked in the windows settings for any audio outputs. This cause horrible sound quality going out to my mixer from a secondary output. Unchecked it and sounds great. Also, know that any audio driver updates tends to reset this as well.

View attachment 96763
Yes on that! Sometimes Windoze insists that the user is dumber than a doornail, and makes it hard to disable its own attempts to "help". In this case, it might think that "any audio input" is a business conference, so not only do you want the background lobby music cleaned up, but you should also not be shown the setting to disable that "feature" because you will, and then blame Windows for ruining the meeting. *That's all in Windows!*, not OBS or the soundboard.

Have I mentioned yet, that I greatly prefer Ubuntu Studio Linux?
My own church rig is built on that:
 

kmattern

New Member
Make sure you have any "Enable Audio enhancements" unchecked in the windows settings for any audio outputs. This cause horrible sound quality going out to my mixer from a secondary output. Unchecked it and sounds great. Also, know that any audio driver updates tends to reset this as well.

View attachment 96763
Exactly where will I find this setting? I can't find it anywhere. Windows 11.
 

kmattern

New Member
I looked and disabled every audio enhancement that I would find. I also updated the OBS software. We'll try again this week. Wish us luck.
 

kmattern

New Member
Well, I got audio but I had too many inputs and the HDMI lagged the direct line in, so I had an echo. Will try without this week.
 
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